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20

Nice. I like your idea of rewarding the good ones much more instead of blaming the bad ones. Don't know what type of company it is but finger pointing feels like from the old days and doesn't support a great work environment. For the 'Reporting time highscore' you might want to reward those who always report on time but also encourage everybody else to be ...


13

In short, no. It will not help "to get rid of late time reports". High scores will NOT motivate anybody at tail of highscore list - they "know" there is no chance to get on top. And if someone wanted to change it, the "price" of better score is not worth the price they get for being late (it means the punishment is too low). Maybe the reason for being at ...


10

Gamification is way better than a wall of shame. Research shows that that punishment does not really work for changing behaviour while encouragement does(See for example "Thinking Fast and Slow" by Kahneman). While the idea of gamification is probably effective(Looking at for example fitocrazy) Tt would probably be more effective trying to address the root ...


6

How about LaTex with a WYSIWYM-editor such as TexnicCenter for generating PDFs? The initial learning curve may be a bit steep, but you'll soon enjoy writing content instead of getting constantly interrupted by layout/presentation issues.


6

I'd say for 0/0 you should use N/A that has been color-coded green to match the 100% items. Due to the fact that 0/0 is not 100%, I would try to avoid implying that it is at all costs.


5

Be careful. Other factors can play into this game. I remember from my time reporting agency days we needed to have the appropriate job or time codes to report against. That relied on someone else in Sales, HR or Administrative to activate/input. It became nearly impossible to have accurate time in at the end of the week if someone further up the chain didn't ...


5

There's a trade-off here between: showing all the data, but having to scroll limiting the amount of data displayed and avoiding scrolling The main thing to ask yourself is if your users can interpret 50 columns of data at once, or if there are different values within the set that different people will want to check on. It also depends whether the ...


5

The overview is the hardest part to write because you need to have done all the work of the other parts to write it. In the overview you should be up front about saying that it is a good site, and be brief but specific about what makes it good - so that it does not come over as flannel. Being specific also makes a statement about the work you have done in ...


4

You’re correct that the advantages of top aligned labels that Penzo found (in your reference) only apply when the user is moving from the top to bottom, looking at each field in order. That may be the case for a printed report –you need to find out from studying your users. Do they read the whole thing like a newspaper story? However, for most reports, I ...


4

Leaderboards motivate top players only. Realistically, there is only one winner. I personally wouldn't bother work to reach or maintain 2nd or 3rd position. Few people would feel compelled to collect mundane work related badges. The following proposal works better with more employees: I would hold a regular lottery. Each reporting-on-time employee bumps ...


4

Use your heuristic evaluation to go a step beyond finding and fixing problems. You have the perfect opportunity here to thoroughly explore the solution space by thinking in terms of trade-offs. This will help formulate clear hypotheses for the next stage, and can be beneficial further in the design process. You'll have to communicate very clearly to your ...


4

Don't do a report. Tomer Sharon (Google), Jeff Gothelf (New Context) and many others have recently been talking about the ineffectiveness of reports and other deliverables. Involving stakeholders in every step of user research, including analysis, will improve buy-in and the overall results. Clients should be watching the usability testing study and taking ...


4

I would go the third way. By the way, it looks to me that you have ommitted the total. Below, you can see the navigation between sections. I have put the subtotals in the top row, and made it visually distinct by using the background color. If you want to prepare also a mobile interface, you can use the same layout but you need to remember two things: ...


4

My friend built a similar project for our sales' "Green Room", displaying sales statistics, exported from the CRM system we make. Maybe you can use it as inspiration. Here are some pictures from our old blog. I could not get Google Translate to work here, but here's a short explanation: The six screens show six different graphs. A Kinect sensor sits on ...


4

Some starting points for developing the log system. Log system should provide easy access to errors. Users are rarely interested in reading log line by line, they rather perform some scanning or jumping behavior patterns. Easy to implement. Log sysem could provide the means to correct errors. It is a good practice not only inform but also provide the ...


4

There's quite a bit of research on cartography on the web, but most of it is not recent. The Commission on Maps and The Internet has published two books on the topic. While I haven't used the material personally, it might be of some use to you.


3

Whenever I come across a website that I personally have trouble finding anything wrong with, my gut reaction is to get very suspicious. I'm also usually not the target audience. So my next step would be to recommend getting some real feedback from actual users in order to validate and hopefully disprove my opinion. In terms of structuring your report, I ...


3

If you've carefully conducted your evaluation and your judgement is that the website in question doesn't have much wrong with it, I think that's a perfectly valid conclusion. Giving out an "A+" grade might be rare in usability evaluations, perhaps, but it's still possible. Perhaps your concern is that basically saying "Looks good to me" would make for a ...


3

Good points by Marielle and Rahul. My additional advice would be: If the conclusion actually is that a section/structure etc. should not be changed, be honest about it. There's nothing worse than a review trying to find stuff that's wrong when there actually isn't anything wrong. This reminds me of this story: Some Michelin execs didn't like their very well ...


3

Like you I used Word for all sorts of documents (heuristic analyses, UI reviews, early-stage research, etc.) and loved all the template controls and the like. However, the consistent the challenge was sharing via WebMeeting or other screencast. In response I moved a few templates over to Keynote and/or PowerPoint with great results. You can still create ...


3

As a complete and utter counterpoint to this whole concept -- Should we really treat adults like teenage gamers? Forget about scores, points, and badges. Get some real money involved! Late reports cost your company money. People that report on time save money. Track who reports on time and reward them -- with cash. If management won't go for cash ...


3

Go Positive Shaming is counterproductive; here's an article on shaming as a bad motivator to losing weight. So, positive rewards for good behavior are the way to go. Three Goals To This Game That leaves you with a few goals and many strategies. For goals, you want 1) top performers to push the ceiling up and set new standards, 2) worst performers to do ...


3

Displaying the parameters that are selected by a user is very important. This gives clarity on information as to what is the input / criteria as per which the report is generated. Report input parameters are to be shown separately in the top of a report followed by the report data. As a good practice, if the report runs into multiple pages, report input ...


3

It's hard to answer because it depends on what your users expect and this may vary from system to system (depending on its specific nature) and from user to user. Is it possible to say what timespan user would be interested most commonly? Maybe last month or so? If the answer is "yes": You should display report for predefined timespan but allow him/her to ...


3

Your table is very hard to follow, you're putting most of the visual encoding into stuff which isn't carrying data. Tufte's concept of data ink is useful here. Because you've got so much non-data-ink it's very hard to scan your table and get a sense quickly of what the current state of play is. If you're going to use color to encode information (green for ...


2

I agree with the more negative voices here; the people that are likely to compete to get the highest score are not likely to be your problem anyway. The way we usually approach this problem (and it is a common problem) is to send out reminder mails to those who have not yet reported their time on monday mornings, maybe with a short paragraph about why its ...


2

The best author I know on reporting is Edward Tufte, but you may find that some of his ideas are not practical for what you are trying to do. Some of the principles which are important though are to make everything worthwhile - justify everything on the page, and make sure that the data can be clearly seen a glance, and more information can be seen by more ...


2

I have a web development background, so I find HTML/CSS to be the most fluent and precise medium for my documents' presentation. It also has the added bonus of being shared very easily online, which has shown itself useful many times. Creating a stylesheet and content structure would pay off big time in the long-term (provided you were at all familiar with ...


2

It depends what the deliverable is. You might find that the style tools inbuilt to later versions of Word are sufficient. Are you using Word post-2003? If not, I would second Pau's suggestion of an XML-based solution - only I would propose using Adobe Framemaker instead.


2

Separate the data into tow or there types. Like Dependent data or important data type. Use “Tabs” system to showing the data in a table. This will avoids the horizontal scroll bars in a table or page. User will get the required information in different tabs.



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