Tag Info

New answers tagged

0

The primary usability aspect I see here is returning to the previous location. While technically it does not make a difference, a popup communicates this to the user: "Once we are done with this little hassle, you will fall back to where you were before". I would also expect a popup to indicate "this will be over quickly". The first doesn't matter for ...


0

This varies from website to website based on the amount of data you want to capture on registration form, among other factors. Sites like reddit offer a quick popup window to capture data which is just a username and password, but sites like Paypal which might have drawn out registration process comprising of various steps, credit card information etc will ...


1

You can't fix stupid, but you can fix careless This is a good example of UX tradeoffs. You could fix the recovery problem by asking for a secret question, mobile phone number or additional identifying information. But before you do that, are you sure you're solving the right problem? Consider the cost. Asking for more information creates more UX ...


1

Since the e-mail is the crux of the transaction, you should definitely have users verify their email or click a link from within their email for the initial login. It might seem like a hassle for the initial login, but you will never again have the problem you mention. But to answer your question, short of guessing the appropriate e-mail address, how are ...


0

There are a couple of common strategies that are used, and depending on the information that you collect and how the website is designed, you can consider them: Secret/security question: commonly used in websites where a high level of security is required to recover or reset password information. Some people also ask the user to remember the ...


0

Some sites offer alternative means of retrieving your password like cell phone (sms) or a backup email address. It's after the fact now, and I can't think of any good ways to deal with it at this point.


0

I would say no, but use sub-accounts if you really need that functionality. I think it can be confusing to the users unless your site supports sub-accounts. Netflix.com has a single authentication account, but there are sub-accounts that support different user preferences profiles. This puts everything out in the open for users. They'll need to give the ...


0

If you want to seal a deal don't block users from viewing content until they have reached "point of purchase" Amazon only asks users to login at checkout! Login walls require a significant interaction cost: users must remember their credentials (if they have an account) or take the time to create a new account. Therefore, sites should use them ...


10

I agree with Turch’s answer that allowing multiple user accounts per email address can be a good idea, but I don’t think that a 'less usable' 'special "Recover username"' feature is needed, and I don’t agree with Benny Skogberg’s reasoning that a password reset would require resetting all passwords. Scenario: On Example.com, two accounts are registered with ...


42

Yes! There are no security problems. If two people share an email account, and one of them has an account on your site, either of them can reset the password on the account (since they both have access to the place where the "forgot username" and "forgot password" emails get sent). Both people have the ability to take control of the account, and that's ...


64

No! You can't send "forgotten password" links to a single account if you have the same e-mail address, unless the user specifies a unique username. But what happens if the user forgets the username as well? Then you need to reset password on all accounts associated with the e-mail address.


0

My answer is to try and treat login/registration forms as a different type of input form, because it has a specialized purpose and the guideline is really trying to provide general guidelines to form design so it won't necessarily have examples for all different types of forms. The important thing is to identify and document which form design guidelines you ...


1

This is a common problem, not only with Material Design but also with broader responsive design. In responsive layouts one cannot depend on screen sizes and scaling can only take you so far, so layouts tend to involve a lot of open space to allow for sizing tolerance. The good news is, Material Design recognizes this issue and incorporates a set of design ...


2

Re Question 3 - Getting more info on users: let them add this voluntarily and progressively ( A bit like Linkedin does - with a '% completed' bar which pops up to remind the user from time to time ) If you force people to hand over info they will either go away or just make stuff up.


2

Sending email verifications with link inside seem to be the most used and accurate way to prevent from non-human registrations. As part of the core of your website related to social networking, IMHO allowing non-verified users navigate with a top bar as a reminder to activate their account would probably bother the website usability discouraging them to ...



Top 50 recent answers are included