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Guessing you survey was an qualitative open ended question type survey, Reading your question, a usability testing session we did recently came to mind. quantifying the observations was based on things like how many users were able to complete the task they were asked to perform, at which level (easily, with some difficulty, with assistance) finding common ...


Those are completely different methods of collecting data. In general, you cannot transform qualitative data into user-reported likert scale-type data. What you can do instead, if you want to report with numbers, is to create a grading scheme yourself, using elements you think are pertinent to whatever grade you give (very much like grading an assignment). ...

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