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It seems as though the main objectives you have are to get users into the system with the hope that when the product will support them, they will actually use it. So, my advice would be to: gather the absolute minimum amount of information required to create a user (perhaps username/email/mobile number and password) begin with most restrictive questions ...


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I think your analogy is a little incorrect: The pedestrian has every intention to cross on the correct signal but the system does not respond quickly enough for them. Button pressing is a programmed behaviour; we learn very early in life that when we press a button something happens - usually immediately. In the case of the crossing (also with lifts) we ...



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