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19

Why do they need to know what the server does? All they should need to know, is that the picture is ready soon. They should not have to press reload themselves, you could handle that for them. You say there is an empty thumbnail while processing. That is a great start. All you need to do is to explain why it is empty, for example with a loading bar or ...


7

My rule of thumb is that I expect about 1/3 of participants to not show up (this doesn't count people who need to reschedule). Occasionally you get lucky and everyone shows up, occasionally you get unlucky and have a horrible no-show rate. There are some items that impact my 1/3 no-show rule-of-thumb: The more difficult that the group of participants is ...


6

Rather than trying to display this audit trail in a single, very large and complicated diagram, consider presenting it as a log with a simple diagram for each change. In my wireframe below, I am showing the history of a single task. For each record, I am showing a brief description of who did what and then illustrating the flow between steps with a basic ...


4

Nouns are Objects Most likely Nouns in this context are entities which exist in the task domain. I see direct parallels between Noun and Object in OOP terminology. An Object incapsulates attributes and methods. Noun contains Attributes and Actions. For visualization Noun use Views. So the Nouns are abstraction tool which is convient for analysis of some ...


4

I completely agree that refreshing the page will give the user a negative user experience. The ideal scenario is to add some icon that will indicate the user that something is happening in the background. A progress bar gives the user a feeling of "how much longer I need to wait" and a "it's almost done" feeling. If there are signs of this, the user can get ...


2

Perhaps use a loop to symbolise that steps 2 and 3 could be iterative? download bmml source – Wireframes created with Balsamiq Mockups


1

Whether or not an accordion form is appropriate will depend on the purpose of the form. Luke Wroblewski did some user testing with accordion forms and found that they didn't increase the number of people successfully completing the form (compared to single page or multi-page alternatives) but also noted that they didn't have a negative influence either. ...


1

My opinion is that there shouldn't be an exception process. There should be a set of patterns or components or what have you that are the first go-to resource, but a UX designer should be able to make exceptions as needed for whatever purpose that it makes sense to do so. Later, said exception should be added back into the pattern library as an alternative ...


1

There are quite a few questions inside your main one, but regarding the one in the titles: You could use Archetypes or Personas. Personas are not that far from use cases, but give you some extra information that you might find very useful, especially if you are in the architecture stage. Personas are fictional characters that represent your user base, ...


1

For me Use Cases are more high-level representation of a system (who uses it and what functionality it has). Creating use case diagrams are easy enough and quite agile. The general vision of the system is formed on this step. Task flows are decomposition of every task for every kind of user. Without general vision it's hard to dive into details. Here ...


1

Thanks for that link! It's very interesting to see a practitioner in the field using something that looks quite similar to my research. To toot my own horn a bit, my doctoral thesis demonstrated a method for finding nouns in the topics of conversation, identifying their characteristics, and guiding designers to create UIs for them. We showed that ...



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