New answers tagged personas
Personas are based of representations, research and analytics of your target audience for your application/website/etc. Check out Usability.gov, it's a great resource for creating Personas.
What are you trying to get out of interviewing those people? Personas should be based on qualitative and quantitative user research. Quantitative studies (aiming at statistics, not insights): Test at least 20 users to get statistically significant numbers; tight confidence intervals require even more users. Three groups of 4-5 people (max total of 15) ...
You will need to develop provisional personas based on the knowledge of stakeholders within your company, and any secondary research you can do. I developed a presentation to aid in the creation of personas without research that I think might help: http://slowmtn.tumblr.com/post/76450958623/provisional-persona-workshop
“As a design tool, it is more important that a persona be precise than accurate. That is, it is more important to define the persona in great and specific detail than that the persona be the precisely correct one”. – Alan Cooper Determine how many personas there may be (how to segment) This step is all about taking your entire audience of users, and ...
Similar to: What are good questions to ask when interviewing intranet users for persona development? Had the same problem; didn't know what to ask users. After some research and thought, I came up with the following: Guidelines Use Primarily Open-Ended Questions Ask Naïve Questions Ask People to show You, not tell you, when possible Ask for specific ...
Because examples communicate better than abstractions, here's an affinity diagram. Organizing my information show me what I have to do daily to-do lists help me track progress U3 302 likes the prioritization format in her day planner U5 518 makes a report for group with day's hot tasks every day U138 checks things off her to-do list as she finishes ...
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