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I would opt for the instant download process over the manual version, as this benefits the users most. Perhaps you can introduce some automatic fraud checking, if someone fails these, flag them for manual review. Bear in mind that it's a good idea to communicate to the user that they have been flagged in someway, otherwise they might try the download ...


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One way i would represent this is to use a waterfall pattern. In a waterfall methodology, current step flows into the next step and so on. So, if you could display the stacks indented (like reply to comments in a blogpost) it would instruct the user that the preceding rule is executed first and its output is fed to the next rule. Hope this helps. Another ...



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