Hot answers tagged novice-users
No; it's uncommon and would lead users to thought that action has been already performed after mouseover, rather than indicate possibility of clicking. Also, note that volume control in vast majority of cases is under control of user and it's often the case it's just set to 0. I would suggest: Underlining, changing background, changing/emphasizing ...
The ideal solutions have been mentioned already: User Interviews & Testing. However, if you must put something tangible out in the wild, you could consider running the A/B tests. One option has the technical change presented, while the other does not. Let the results speak for themselves.
It's for these problems that it's important to have some sort of User Research done and follow a Goal-driven design approach if possible. This will help you answer some questions like: How does the proposed feature fits in the design requirements? Is this particular feature implemented by someone else and if yes, how are people using it? How are they ...
Having had this problem before, the only solution we found to "educate" our user base (mostly non-technical, 40+ users) was to soft delete the rows then add a global filter to "show recently deleted" items in a special color. So, for example: Jim would delete contact Rebecca from the global list. He'd then go to his "contact list" view and be like "where's ...
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