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The ideal solutions have been mentioned already: User Interviews & Testing. However, if you must put something tangible out in the wild, you could consider running the A/B tests. One option has the technical change presented, while the other does not. Let the results speak for themselves.


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It's for these problems that it's important to have some sort of User Research done and follow a Goal-driven design approach if possible. This will help you answer some questions like: How does the proposed feature fits in the design requirements? Is this particular feature implemented by someone else and if yes, how are people using it? How are they ...



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