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I've come across this problem multiple times and nobody ever agrees on the best outcome :( Personally I think 1 link shouldn't perform 2 functions, it should either open the list or take you to the top item page you describe. You can still have it so that when you arrive on that top item there is a new submenu listed under that item of course. That's ...


Maybe the solution here is not to emphasise whether the links are internal or external but to properly categorise the content and purpose of the link targets. "Useful Links" is too broad to give the user any real clue as to why they should look there. Also, in my experience, areas that lack proper definition in a website soon become dumping grounds for ...

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