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Not that I'm an experts so take this with a grain of salt but: Look at questions here on UX stack exchange. Try to come up with a good UX for it, then read everyone else's answers to get feedback and learn more. Start your own projects, this will force you to learn by necessity. As you run in to new problems you will come up with new solutions. Test them ...


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User experience is not limited to digital by the way. There are so many examples of user experience in the real world. You can look at how products are designed and used by people in the real world and ask yourself how can they be improved. You can also look at how people interact with spaces and how they can be improved ( how subway stations could be ...


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As you point out, different apps use different conventions for CtrlEnter vs ShiftEnter for newline vs submit. Some guidelines Make shortcuts optional. If you offer keyboard shortcuts for newline vs submit, it's best to make them optional because they are not obvious features. For example, do not depend on CtrlEnter to submit: it's best to also add a ...


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Don't cross the streams! Changing color schemes is different from outright reversal of the palette. For heat maps, color carries the principal information so reversing the color axis isn't a great idea unless you don't mind putting up with some customer confusion. If you want to migrate to a dark-light strategy you may want to evolve customers through ...


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This a great question. Taking into consideration the emotional journey is crucial to creating an exceptional experience. Anxiety and security are the two emotions you want to manage. These two are the big friction generators and often result in abandonment. The good news is both can be addressed in design. We can't eliminate all friction but we can work to ...


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Working on something similar, we have found through analytics that an open course is primarily completed chronologically. If you tell a user they can't do something a certain way they will be discouraged. But if you allow them freedom they will by habit follow the same model that a set of rules would have imposed. Also, if content is created in a way so that ...



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