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Interesting question and I'll be very interested to see what others have to say as well. With regards to video tutorials, an usablity study found that, most new users prefered watching the video tutorials as opposed to scanning the text.To quote the article Only a few of the users read the help. Most just watched the videos. Keep in mind that all of ...


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Multimedia learning theory Based on Mayer's multimedia learning theory, optimal understanding is achieved if the models built by our visual channel correspond to those build by our auditory channel, and the two match previous knowledge and understanding (or long-term memory models). The theory is somewhat an extension of Pavio's dual-coding theory. ...



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