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4

I'm guessing this question will be locked, because it's a "shopping around" type question, but have a look at what Atlassian does. Their products are top notch. Intranets have fragmented anyways. So many companies focus on such tiny niches, that it's hard to compete with them by building a very general application that does it all. So again, look at any ...


3

Default answer is probably to ignore it. If the user has the correct mental model for not logging in they'll not be confused by not logging out. Best answer is to do some quick research and find out if your users have that mental model. If they don't, find out what they are thinking and design your solution to help move their understanding to match the ...


3

If you are looking to introduce a bias towards giving up, that's one way to do it. If you want to learn when people give up, give them tasks they can succeed at, but are difficult. Some people will have a harder time with the tasks than others, some will be very persistent, others will give up easily. It's highly individual. Success rate is an important ...


3

You should allow the user to use standard practices to go back : Pressing Esc key should take the user Cancel/Close. Have a Back - icon followed by the context where it would go to. Have a CLOSE icon which closes the modal without change of State. Similar to #1. Clicking outside the modal should take the user back. Hitting the back button on the browser ...


2

"What do you need?" is certainly not enough and will lead to you receiving a lot of generic suggestions as your research group attempt to second-guess you and give you the answers they think you're looking for. Instead, focus them on common tasks - searching for a colleague's contact details, administering their employment - and look for ways to improve the ...


2

As a SharePoint consultant (a biased one) you can always take a look at public facing web sites which will give you an idea what's possible. The only thing that differs an external web site and an intranet is the anonymous access. So turn your browser to SharePoint 2013 Websites: At this point, after almost one year since its preview release, we have to ...


2

I think this is a case where user research would be of valuable information where you should actually have a discussion with the different user groups and see what is the exact information are they looking for and what the cases where they want to dig down to the granularity of data. I have in my experience generally found that users usually want access to ...


1

Option 2 seems like the right way to go. 2.We could give each department a unique page and view of the data tailored for them. However, our dev team is too small and this much extra work is impossible to complete given our current backlog. Also, some people are part of more than one department so deciding which view they get isn't trivial. Your ...


1

Q: "What are the general site objectives for a company intranet? Maybe too company centered even if parts of the intranet is user centered. Or is there something else missing?" Tough question! Traditionally speaking, the general objective is to give all employees one central place to find all the important company information. The reality is, they are two ...


1

Some of my resources on the topic: http://www.nngroup.com/articles/top-10-mistakes-web-design/ http://www.usabilityfirst.com/about-usability/website-redesign/ I would say that the intranet sites present several challenges over internet web design. Often you may be asked to add elements that reflect desktop applications. My opinion is that your should ...


1

I'll even be interested in hearing if someone says that Intranets are a dead-end concept, and how other technologies can replace it. Intranets have fragmented anyways. So many companies focus on such tiny niches, that it's hard to compete with them by building a very general application that does it all. I agree; not only do businesses ...


1

Similar to: what question should be asked to make a persona I had the same problem and didn't know what to ask users. After some research and thought, I came up with the following: Guidelines Use Primarily Open-Ended Questions Ask Naïve Questions Ask People to show You, not tell you, when possible Ask for specific stories,especially about anything you ...



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