Tag Info

Hot answers tagged

3

I think this is a case where user research would be of valuable information where you should actually have a discussion with the different user groups and see what is the exact information are they looking for and what the cases where they want to dig down to the granularity of data. I have in my experience generally found that users usually want access to ...


3

You should allow the user to use standard practices to go back : Pressing Esc key should take the user Cancel/Close. Have a Back - icon followed by the context where it would go to. Have a CLOSE icon which closes the modal without change of State. Similar to #1. Clicking outside the modal should take the user back. Hitting the back button on the browser ...


2

"What do you need?" is certainly not enough and will lead to you receiving a lot of generic suggestions as your research group attempt to second-guess you and give you the answers they think you're looking for. Instead, focus them on common tasks - searching for a colleague's contact details, administering their employment - and look for ways to improve the ...


2

I agree with all of the answers here. I want to add another option you can consider based on option 2: Build modular content/data blocks. As the pain-point seems to be on the creation of assigned custom dashboards, can this not be dictated by the user? I recommend providing universal access to all content to start, then create a way for each person to ...


1

Option 2 seems like the right way to go. 2.We could give each department a unique page and view of the data tailored for them. However, our dev team is too small and this much extra work is impossible to complete given our current backlog. Also, some people are part of more than one department so deciding which view they get isn't trivial. Your ...


1

Q: "What are the general site objectives for a company intranet? Maybe too company centered even if parts of the intranet is user centered. Or is there something else missing?" Tough question! Traditionally speaking, the general objective is to give all employees one central place to find all the important company information. The reality is, they are two ...


1

Some of my resources on the topic: http://www.nngroup.com/articles/top-10-mistakes-web-design/ http://www.usabilityfirst.com/about-usability/website-redesign/ I would say that the intranet sites present several challenges over internet web design. Often you may be asked to add elements that reflect desktop applications. My opinion is that your should ...


1

Similar to: what question should be asked to make a persona I had the same problem and didn't know what to ask users. After some research and thought, I came up with the following: Guidelines Use Primarily Open-Ended Questions Ask Naïve Questions Ask People to show You, not tell you, when possible Ask for specific stories,especially about anything you ...



Only top voted, non community-wiki answers of a minimum length are eligible