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Emails were never intended as a form of chat type messaging. Remember that they are electronic versions of mail, so trying to modify them to be something they weren't designed for is a mistake. As to the reasons why we write the subject line first: The subject line is part of the header of an email (see the original RFC822 and the newer RFC5322), and ...


6

As a reader, I want to know "Why are you sending me this email?" so I know whether it is worth my while reading it now, instead of doing all those other important things on my to-do list. As a reader, I expect the writer to know why they are sending me the email, and more to the point, I hope they will know why they are sending me the email before they ...


5

This may be similar to the question Why don't ATMs give you cash before your card?: Users follow the tasks in sequence, but regard the task as completed once they have achieved their goal. Subsidiary steps are easy to abandon at this point. The goal of writing an email is conveying information. Once the message body is complete that goal is supposedly ...


2

I'd like to approach this question from a bit of a different perspective than that of other answers. What's In An Order The essential question posed is questioning the philosophy and methodology of ordering form fields. On the one hand, one might wish to order them in the order that the author would be expected to write them. This is a perfectly sensible ...


1

It's simple information hierarchy. Just as a paper has the author and title at the top, so does email. Now, one could argue that that is only important for the reader, not the author. And I think that's a valid argument. That said, when we read emails, they have a particular hierarchy and an equally valid argument is that the template used to create the ...



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