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I think this is a case where user research would be of valuable information where you should actually have a discussion with the different user groups and see what is the exact information are they looking for and what the cases where they want to dig down to the granularity of data. I have in my experience generally found that users usually want access to ...


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It is reasonable to ask the dev team to AJAX loading and sub-content 'roll-down' into the UI? Start with the sub-content by determining (most-frequently requested * most-politically visible). Team builds an API service that delivers one small function. The tiny-API approach ensures that Engineering doesn't feel overwhelmed, and thus reject. The ...


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A sitemap is some high-level overview over your application. Could describe the hierarchy of the system. "How is the app tight together?" You could also design some detailed flow-charts were (parts) of your screens are illustrated and show how you will go from 1 state into the other. It could also mean "okay what are the regions aka basic blocks of you ...


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Option 2 seems like the right way to go. 2.We could give each department a unique page and view of the data tailored for them. However, our dev team is too small and this much extra work is impossible to complete given our current backlog. Also, some people are part of more than one department so deciding which view they get isn't trivial. Your ...


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As the site exists with so many pages, you can consider also incorporating the survey into the site itself. For example: At the bottom of every Microsoft Support page, there is a question on the page that says "What this page helpful?" You are basically qualifying the value of each page.


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After doing further research (greatly helped by learning the industry-adopted terminology for these issues), I have gathered information that seems to support my hypotheses. I will list the main issues along with my findings. It is often confusing to blend object based (i.e. "Current Year Tax Documents") and task based (I.e."Complete Tax Organizer") ...


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Sometimes you can't backup things with data, because noone had this special problem or those people are not here... So if this should be true, I suggest making a design bet out of it and run an A/B-Test, seeing if there are problems when you have it on top nav or not. Possible measurments might be support tickets regarding this issue, task completions or ...


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In my very limited experience , I would second the other answer, and given more rep, upvote it if I could. However, if I have understood what you are asking correctly a relevant vizualisation tool may be this force directed network graph I'm afraid I can't say that I have a huge amount of experience using it (my coding is not yet good enough), it may allow ...


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I have been in similar situations in a lot of projects, and the best advice I can provide is that regardless of the stage of the project you are in, if they do not have a system/process/standard for maintaining the consistency of the designs then you will continue to perpetuate the problems that they have until you do. From experience, nothing will ...


3

Profile your current usage. Find out what fields are most commonly used, and group them together, or at least float them to the tops of their sections. For example, do you really require the user to select UK at the start of every call? Is that something you might change for only 5% of your calls? Can you move it down, or out of the way, so most calls don't ...


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Additional suggestions: Fields that are rarely used can be hidden, to reduce the visual clutter. Allow users to progressively disclose them, if needed. I see several fields in the example contain "Not required" so I wonder if you could do a quick frequency-commonality analysis of each field, for example by checking the log data or database values. Improve ...


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Anyone who does fast data entry regularly as part of there job (from sales reps to screen traders) will prefer to do everything via the keyboard. You are on the right track with the tab order, but there are a few more things you can do. Tabs are great for moving field, but you can also have a higher level navigation (shortcut keys***) to allow users to ...



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