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I am missing which website we are talking about. Depending on that the process can be shorten or longer. I would suggest to first do an inventory list and have a full list of all the sitemap. Then in order to redesign the IA and if possible to also combine pages together this flow might be useful: create personas list the main use cases create the ...


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Can you put a the number of issues in the circle, and show a list to select from when it is clicked? If there is only one issue on that location, you could put that issue at the top, and a second "add new issue" option under it.


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First you need a communication strategy in phase with the strategic plan of the organization. The messy look of the IA is probably the consequence of no focus, no concrete objectives and too many people deciding what to put on the web site. The result is cacophony. Your first task is to get to know what this web site is supposed to do. Matt is right. Next, ...


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I think you're missing a key step which is audience personas. Who is the IA marketed at and what are their needs? When you have that, you can think from the users perspective. Then i would do card sorting from the audience point of view. You also need to have a concrete objective to make sure everything relates back to what you want to achieve.


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Working on a project with a quite tight schedule and a complex IA structure we decided throw great chuncks of the previous structure over board –– to break with big/great ux strategies and boil things down to the following probably a bit unorthodox approach: First things first – and the rest will follow. We first identified the key functionalities / the ...


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The case you are describing is still one issue, but the workflow to address the issue requires more than one person. However, there are cases in a building where there could be multiple issues that require one or more people to address. Color-coding by trade might become really cumbersome. Using color to indicate the severity of the defect (if that's ...


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How about the same circles but with numbers inside dictating the number of issues for that spot, you could provide an instant visual indicator of the types of jobs by colouring the circle: Red = Electrician Orange = Plasterer Possible downsides, multiple jobs and states say plumber, plasterer, electrician and painter may produce as busy circle. The ...


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The standard way to quantify these sorts of things is via user testing, using a task that goes along these lines: You are a new user to this site and would like to ask a question about [some realistic question]. However, you are unsure whether this is the right site to ask such question. Please find the relevant part of the site that explains which ...


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SE is somewhat unique in that content must be qaulified to a particular sub-domain by some custom relevance. However, we can look at other content authoring sites such as youtube that use tagging in order to decide what searches and browsing your video should show up in, but its optional and doesn't even need to be accurate. Here the goal should be to ...


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Its a taboo to critique SE on SE. They've got some questionable security practices that are overlooked/forgiven because we are SE, but we're reluctant to admit they're real, even though we are very critical of other websites that do something similarly backwards. (Because you should know that stackoverflow, serverfault, superuser, etc, are legit SE sites, so ...


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User taxonomy is different from company taxonomy This is a common trap in UX design. Companies may organize their products a certain way, but may fail to understand how users perceive their products. For example: a company may organize its products by category (shoes, pants, shirts) but users may prefer to find and discover products by brand and by ...


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It depends on how important data consistency and version control is to you. In many similar apps (collaboration software, github, trello, atlassian, etc), users are allowed to download snapshot zip files for a given repository, but they are considered snapshots: The user is given a clear indication when he downloads the zip file that he is receiving a ...


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I recommend releasing new versions that include the updates. See FontAwesome as an example. If you want, you can ask users to opt-in for email updates so you can keep them informed and coming back. An alternative would be to save their downloads to an account. But that might not make sense depending on your business model.


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Answer seems to be highly dependant on the layout chosen, as per the sketch. Rather than add sticky headers to an existing design, you may want to redesign layout to support them. download bmml source – Wireframes created with Balsamiq Mockups


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Using a reasonable fixed table height would be better than floating sticky headers (too distracting)


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The Nielsen Norman Group has a report on the subject. Unfortunately it's behind a paywall. http://www.nngroup.com/reports/ecommerce-ux-product-pages-including-reviews/ They have some generic articles as well. Example: Reviews can answer questions or address concerns that users have about the product, because they’re written from the perspective of ...


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look at how for example facebook handles this: first they show you what the website can and might access and under that it shows you what it cant do. this order is important so the user understands what he accepts when giving you his information and what he doesnt need to worry about when accepting the form. http://i.imgur.com/0Y92Zxo.png sorry this is ...



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