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31

The concept is indeed very badly explained, but as a rather abstract concept that can be applied in many ways, you would expect that. I'll use learning as an example here. Multi-channel The idea is that a complete experience can be realised using only one of a few possible channels (or media). For instance, if I wish to learn about Task Analysis, I can ...


25

If you're looking for the most SEO friendly URLs that are also human readable, then I would recommend using all lowercase, hyphenated URLs, as that is what Google recommends in their Webmaster tools documentation. However, if SEO doesn't matter for your web app (if, for instance, it all lives behind a login requirement), then you can use whatever ...


23

Having a blank field that means that all Organizations/Locations can access the item is really confusing. There should be a default that says "All Organizations" and "All Locations". It can be shown if the value is Null, if that is appropriate for the underlying code, but it needs to show the user what is going on. Changing the code to not confuse the ...


19

To quote one of Jakob Nielson's studies on scrolling behavior: Today, users will scroll. However, you shouldn't ignore the fold and create endless pages for two reasons: Long pages continue to be problematic because of users' limited attention span. People prefer sites that get to the point and let them get things done ...


19

It heavily depends on the site content and architecture. I believe it is very dangerous to try and make conclusions using statistics "on average" (moreover, I'm not sure such statistics even exist). In my experience no matter how well your site is indexed and how many good entry points there are, it is always better to have a home page than not to have one. ...


15

When you have categories, there are often items that don't fit into any category well, and so you are left with a choice between having a category with a single item in it, or a catchall category like 'other'. If the item isn't needed in the first place, then regardless of whether it fits into a category or not, you should not include it. That said, I will ...


15

The first thing to remember about taxonomies is that there is never one correct taxonomy per set of elements. Imagine having the product set {paper, cotton fabric, old wooden lineal}. For a tailor, the categorization within their taxonomies is: {paper, old wooden lineal} -> pattern making supply, {cotton fabric} -> clothing raw material. For a paper ...


14

Sounds like your colleagues got a little lost in assumptions without thinking about what the purpose of a wireframe is. Let's start with a loose definition provided by Wikipedia: A website wireframe (also "web wire frame", "web wireframe", "web wireframing") is a basic visual guide used in interface design to suggest the structure of a website ...


13

One possible solution is to progressively show more details as users select items and sub-items. The benefit is that the initial ui is still clean, while getting rid of extra panels and buttons. You can still keep your initial page with the "configure" button, even though i would try to eliminate it, if possible. Initial View User Selects an Item ...


13

Definition The word Taxonomy originated from the work of Carl Linnæus, who created an hierarchy of organisms in the 18th century. The word Taxon means a group of organisms. Since then, the word has been used to describe a multitude of classification schemes, mainly ones with strict hierarchy. While definitions do exist, the term is often abused. However, ...


13

In short: No, because it makes it harder for the user to find an entry in the list. In long: Many alphabetised lists use a slightly non-standard collation, in order to make the lists easier to use. Example 1: When listing people, they are almost always sorted by surname (Smith, John, Mr) even though the surname is the last name as normally printed (Mr John ...


13

It's very common on surveys to give some idea of a typical time that it may take for it to be filled out. After all, surveys can take quite some time and you can't typically gauge how much there is to do. That time should not be how long it takes you to fill out, but should be taken as an average of how long it takes real people to fill it out for real. ...


12

Regardless of the solution criteria, why not populating the field with a default value in grey? Telling your users what the field actually does without their input. If they're happy with it they'll move on, otherwise they'll replace it. As per the default criteria, I would choose the less painful i.e. "As a user the less input I have to provide the better I ...


12

Although it makes sense for the banner image and the title to link to the event page, their affordance for clicking isn't as strong as that of a button or text link. That you can click on the image and the title might surface with a hover effect, but a button or text link is naturally clickable. However, the image offers a nice large target, so for someone ...


12

Powered by ACompanyName is old school and doesn’t provide any real benefit to the user. That said, there are still companies and consultants who discount their hosting or development services in exchange of the powered by statement. It can be treated like any other commercial placement, or a more sublime placement as in the footer. This is subject of ...


11

My favorite answer to most UX questions is: "It depends". How will the redesign be done? Full redesign with a rewrite of navigation and content? Or keep the existing content as is, and just redesign navigation? My next question is: What are you trying to organize? 600+ words sounds like a lot of words to organization, and I don't believe that you ...


11

I think the question you should be asking is what should be my content strategy and how should I define that to drive my site navigation.. That said, there are multiple steps in defining your content strategy : Plan your content: This is the initial phase of any site and should involve the questions such as the objective of the site, the user group which ...


11

I'm not so sure there's a huge difference from a UX stand-point. If anything, it makes it more difficult. Let's say a user is on your site and is at www.sub.example.com/articles/article-title.php, and he wants to go to your homepage. Users often clear the address bar, so he would click in the address bar, clear the end of the URL, and be left at ...


10

It's not published anywhere, but when I was at university I had to do a small usability study. For the sites tested, I did observe significant attempts to return to the home page corresponding with user frustration, particularly in users with mental handicaps such as dyslexia -- often they would fail to notice that something was clickable where neurotypical ...


10

I would call it an Inline Help Box which can take many forms and shapes. Take a look at UI Patterns: Inline Help Box, where they explain the following: Use to gently introduce functionality to the new and untrained user. ...which is exactly what "How to format" in your screenshot is meant to do.


10

I've solved this task using card sorting in a low tech, hands on session with my client and/or users. Write down all menu items onto index cards and let the participants sort the cards in a way they think it is correct. You will find a lot more information on the internet: http://en.wikipedia.org/wiki/Card_sorting


10

Another way of doing this is by placing check boxes in front of every row and adding actions (Edit, Export, Delete) on single or multiple selection at the bottom but it really depends on the case. You can also have a top check box for selecting all rows in the table or on the current page (if you have pagination.)


9

There is no rule/recommendations/guideline which says we can't use more than one <h1>. A Google engineer says we can have multiple <h1> on a page if there is reason to do so. But for better accessibility I always use one <h1> JAWS will announce how many headings and links are found such as “Page has 5 headings and 30 links”. ...


9

You want to put a new (task focused) IA in place and install a new CMS with improved templates and publishing workflow, but any changes to content are out of scope. There will be no content migration and the intranet site must be fully functional throughout. This is one of life's paradoxes. A new IA will typically mean a good amount of new content is ...


8

It may seem that separating products available for immediate purchase online from the products available only in brick-and-mortar stores makes sense. You may even consider listing all products together and then make the store area separate. The problem with either of these approaches is that you repeat product descriptions and increase the path to the ...


8

The first thing that I can think of is: An individual's promotions and demotions should be limited to (in the hands of) a position higher than themselves. I shouldn't be able to promote or demote myself. It doesn't make much sense. Rather than showing an error. I would replace the 'remove admin' function with 'apply for removal from admin...' or something. ...


8

Providing this sort of helpful information is a good way to help reduce the angst visitors feel toward an unknown/uncomfortable process. Red in forms often indicates something is required, is wrong, or is a warning. I wouldn't use that color. Instead, Blue is a cool color often used for information and notes in interfaces. An alarm clock may indicate to ...


7

While - as others have pointed out - there are certainly theoretical differences in how people perceive the two job titles. However, in practice, you'll find that many of the people with an IA title are in fact doing a great deal of more general UX work. So the real answer is "it depends" :-)


7

Jesse James Garret, author of "The Elements of User Experience", made an infamous visualization on User Experience elements before writing his book. It has two different scales: Abstract to Concrete- scale and Conception to Completion-scale. It's divided into five layers which should be read from the bottom and upward (from Conception to Completion and from ...


7

Agreed. Typically, color brings emotional/cultural overtones to a discussion that is "supposed" to be about basic structure, layout and IA (information architecture). While that can be debated, we can agree that use of Color will, at the least, convey MORE information to the rendering. The whole point of the wireframe is to communicate ONLY what is ...



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