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I'd skip the survey and just do the usability tests. UX pros tend to distrust surveys since you're asking people to recall their behaviors. And people tend to answer questions in not quite honest ways. For example, in your survey, I can try to remember what my top three features are, but I'm not sure what a feature is, and I might not want to admit that I ...


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If you don't know how to make a survey, don't reinvent the wheel. Use an existing survey. That way, your results gain authority ("I used a valid method"), you can compare your result to published results of others who used the same survey, and you save yourself work in general. For a quick and dirty solution, the most common survey would be the SUS. The ...


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You've got the general idea It's a great idea to ask users what they dislike and then to set about proving them right or wrong by conducting a usability test before you spend resources fixing the perceived problem. Users often complain about a symptom without recognizing the underlying design problem. If this is what you intend to do, then your survey is a ...


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Attach a Go Pro to the user's forehead or mounted just above and over their shoulder https://www.youtube.com/watch?v=BErJve5cHvk


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So I finally found a viable solution. It took some tinkering though. I used a Livescribe 3 pen in combination with an iPhone device. The digital pen can send the data in real time to the iPhone, but it has a closed platform so we cannot use the data straight out of the app. What I did was connecting the Livescribe iOS App to Evernote, as it will send auto ...



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