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3

This partly relates to the history of these media. Chatrooms date from the terminal days when everything scrolled from the bottom (because terminal behaviour was based on that of line printers). So there is an expectation for them to behave this way. I'd dispute that forums put latest messages at the top. At the "latest threads" page the most recent thread ...


2

Take a look at Reddit's mobile beta website. They do waste quite a bit of space on the left site that could otherwise be used to fill content. But the hierarchy can be seen from a mile away. The lines that connect each reply to its parent is a great idea as scrolling deep lets you track where and what you're reading. Having the ability to fold a reply is ...


1

Right or wrong is a moral decision; I'll take a slightly different perspective and think about 'can this benefit our users' and 'will this benefit our brand': Ideally you want a win/win! If people are on the forum looking for help, and the company content is relevant, it COULD work really well: the users get what they need and the Brand is promoted as a ...


1

Because you're on a forum you are in a unique situation - people will actually read an announcement you write. About a week before you make the transition, you should make an announcement. Describe the advantages of each, why you're doing it, etc. I would also put a link to this in the MOTD of the IRC chanel. Then, add an option on the UserCP page (for ...


1

I think that the actual problem is that there is no naming convention in the Forum names and thus you can't create an effective abbreviation or short code for the whole forum name route ( unless there is and I can't see it ). If there was, you could just use those abbreviations. Supposing that phrases like "01 Artbeitsgreppe Datenshcutz und Revision" and ...


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Your users are happy. There is no need to do anything. Option 1! Everything you do will make them unhappy.


1

In this particular case, it should be below original content. Users will start reading from top, so if you add corrections or additional info above original content, there will be no context to infer what the correction is for. Further corrections should be added below previous ones as well. Like this: Original Content First comment made ...


1

I think the other answers are misinterpreting the question as 'where should new posts be placed'. I believe the question is about editing the initial forum/blog post or article after new information came in to view. Is it being updated live? If you're covering an event realtime (ish), like a political debate, or CES presentations, people are likely to stay ...


1

We just had a similar discussion at the office today... the consensus is to do what users are familiar with... if you think about how Stack Exchange works, the threaded discussion is below. I feel that people know to scroll at this point... It makes more sense to have users get through the content they are commenting on vs making them easy for them to ...



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