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6

What about GitHub-flavored Markdown? It leaves embedded newlines as line breaks, with no need to insert two spaces. See https://help.github.com/articles/github-flavored-markdown#newlines.


4

I've run several very large forums in the past (25k+ users per day). At first this seemed like a good idea in theory but boy did this backfire. I'm not sure if your forum gets people posting "bump" in order to bump their thread to the top of the list. Instead of doing that, people would constantly edit their posts to keep it at the top. This essentially ...


2

Markdown support, along with an optional toolbar (or at least a button prominently displayed to show formatting help) seems a reasonable approach. Showing a preview of the content is also an excellent idea.


2

Doesn't necessary, but could be very useful I find it useful for customer support. Indeed, discussion is needed when site support is weak and there is a chance to get help from the community. Also community could be more trusted source than internal support. Hovewer, context, type of goods, and overal experience should be considered. For technical goods ...


2

I can see why you wouldn't want to use "Ask a Question" since the user may not have a question. I'd be hesitant to use the terms "thread" and "post" since they are jargon words for online forums. While they are the correct words for this context, your non-technical users may not be familiar with them. I would vote for Create a New Topic Start a New Topic ...


2

I would honestly build the least amount possible, release it and wait for people to ask for more features. Start with allowing simple text input and auto-linking urls. Autolinking can make it easy to spam your forum though, so watch out.


2

I like to participate in a general forum, so actually this is just my 2 cents... By the way, usually, before forum goes to threads, there's also Subforum. Let's say StackExchange is a forum. Then, a Question is a thread. Then, Stackoverflow, User Experience, Ask Ubuntu, etc, act as subforum. As far as I see, the problem with big amount of threads is, how ...


2

If you have a solid handling of security in your assumed database driven website, a WYSIWYG editor is probably the best choice. By that I mean you need to handle all edits through stored procedures and never ever use "INSERT INTO..." in managed compiled or (worse) scripted code. Say yes to the question "I use stored procedures everywhere" and you're most ...


1

Thread Arcs are a way to display even long and complex discourses in a compact way. Threadvis exemplifies this within the Thunderbird mail client. Individual messages are represented by circular shapes here, which are aligned on a horizontal axis. Several types of messages are distinguished: normal vs. selected and by viewer or by others. Ownership (me ...


1

Take StackExchange Q&A network for example. In posts that have too many answers, do you really get to the bottom of the post to see all of them? and if you do, do you actually read them? I think that SE does a great job on gamifying the platform because the users maintain the quality of the content by upvoting the best answers, the best questions and ...


1

It depends on what the forum is trying to accomplish. In order to function as a reference, users need to be able to search for old threads, and then read them in a reasonable amount of time. Finding a specific answer requires that there be many threads, but that the threads be specific and to the point. In order to function as a social space, users need to ...


1

I'd put in a small button that shows (expands) / hides (collapses) the more advanced Stack-Exchange-style features. It's convenient to access, but doesn't clutter anything if the user doesn't want or need it.


1

I would suggest you starting from simple ready-to-go solution: Uservoice or GetSatisfactions. They both have different modules which you can enable/disable. The main modules are: forums, support tickets, ideas, feedback. Look at their demos to think about how they can be integrated into your shop. The main pro's here installation - some minutes slick ...


1

For a very lightweight, easily customisable option, I would recommend the Scribe editor.



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