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I would have thought it would be difficult to gauge willingness to update browser software, unless you use a questionnaire. Apart from an inability to upgrade due to security restrictions, there is fear of technology, etc. So don't use a questionnaire to gauge willingness. A better approach: If you are using Google Analytics, you can see how many users are ...


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It looks like you're trying to show both progress and score in a simple way. Something that's in progress would not have a score, and something with a score would not be in progress, so you should be able to merge this. Show a progress bar when in progress, or show a grade when complete.


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The goal Let's make the goal obvious: we need to get feedback from users, so the success metric is conversion rate, which defines the best option among the ones. Some heuristics People don't like to fill the forms, so minimize input People don't like complex tasks, so make it as simple, as possible People estimate complexity of the task by assessing UI. ...


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As a UX designer, it's our job to help the user in accomplishing their task. I would recommend the approach of encouraging the user towards the more effective tool as oppose to discouraging them from using the other. Are the two machines always paired? If your machine can detect the pairing, you can consider redirecting or provide instructions for the user ...


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Solve the real problem It sounds like your users are taking extra steps to get to this control, despite your best efforts. So the question is why? You mentioned that this is for scientists and engineers. I've worked with this audience before and I know they want total control over their equipment. And when they mess with settings, they are usually trying ...



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