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I think consistency is important here. If a user performed a deliberate action to disable a feature and that action was performed successfully, you should present confirmation with the same 'success' styling that you use elsewhere. That would mean using the "green box with tick" that is described in the question. The purpose of the feedback in this situation ...


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You could keep your success message the same style/colour as to the user they performing the same task. OR what you could do is employ a strategy which highlights the disadvantages of disabling the setting instead. Facebook do this when you go to disable your account, instead of just disabling, you get asked if you are REALLY sure, they then display a list ...


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In many countries this is not really an UX but legal topic - sometimes it is just illegal to send another confirmation message. So check this first. If it is ok to send a message, then do it, but avoid charging the user for the message (this is commonly possible) and tell him about it. e.g. : You no longer recieve messages from 123.com. Note: This message ...


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As you have mentioned giving feedback is important and the only way to give feedback when it comes to SMS service is by sending SMS message. Unsubscribing from email newsletter is much easier when it comes to giving feedback - user can get redirected to a simple "you are unsubscribed from our newsletter" page and that's it. The additional fee for getting an ...


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I know of no (substantial) difference between "notice" and "information" messages. I would suspect these terms come from different sources (like different UX guidelines, or UI frameworks) and differ only because nobody cared to think about them both. Such messages relate information about the system state or activity to the user - progress, completion - ...


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You are dealing with communication vs information question. The two words 'information' and 'communication' are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through. Sydney J. Harris So messages that provide infromation (info messages) could esclate to warning if you ...



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