Hot answers tagged

53

The fewer words the better, and no words at all are better than negative words. Don't say why you think there might be a problem, or even that you think there is likely to be a problem. Instead just make it easy for them to contact you in the event that they do happen to come across a problem. I quite liked an experience I had recently at surfdome where it ...


11

User performance not user opinions The solution is to do a proper usability test. Don’t show users a prototype and ask them what they think of it. That’s asking them to imagine what it would be like to use the product, which yields unreliable data. Instead, have them use the prototype so they (and you by your measures) know what it’s like to use the ...


10

Commenting is all about context. A few examples of websites encouraging people to generate content On a social platform like Facebook, asking "What's on your mind?" in the new-status box is an interactive, clear and concise way to hint as to what is to be written. On a knowledge-sharing, social platform like Quora, indicating topics of interest to the ...


7

The worst thing to do is to redirect a user to a different page after a time-out. It's best to keep them within the same page and present them with a lightbox that informs them that their session has expired. This gives them the opportunity to re-login to continue working before being redirected to a different page. Regarding the discard of changes, this ...


6

If the internet has taught us one thing it's that everyone has an opinion. It has also taught us that attention spans online are short so unless I feel that sharing my opinion is worth the effort I'll pass. Here are a couple things you can do to remedy this situation and increase reader engagement... 1. Make sure users know why their opinion is important ...


5

There's an old saying, "Treat kind people kindly. Treat unkind people even more kindly." With the user interface, I think an analogy applies: "Take good advice seriously. Take bad advice even more seriously." It could be that the "attitudinal feedback" is bad advice based on nothing more than an aesthetic preference. Or they don't understand the data ...


4

Yes, it's good to inform users ...particularly if there are mixed links on the page (some open in new tabs and some don't). One popular way to denote new-tab links inline is to use an icon as follows: If you're developing using CSS, this can be done in a way that fails gracefully for text-only or accessibility browsers. You can insert an :after sprite, ...


4

Ideally, a user should be either aware of what will be undone, or reminded of what will be undone. If the user has changed the context of their work (i.e. scrolled out of view or changed views) or a significant amount of time has passed, they might no longer remember what the last action was. At the same time, it could be frustrating to be reminded ...


4

Normally when users submit something they expect a response, and they expect this response to match their inquiry. When users submit their order they expect to be told whether it was submitted successfully or not, not taken back to the menu. If you think of the process analogous to a real food order how would you feel if the clerk took your payment and then ...


3

Instead of displaying a "load more" button, you can easily just put a phrase that says something like "end" such as: download bmml source – Wireframes created with Balsamiq Mockups Obviously, wording can change, but as long as they know that there is nothing more to show. Heck, even not displaying a button anymore can be sufficient enough.


3

I think people are getting off topic here, essentially you've asked 'which of the options out of my choice of 4 is best'. In which case the current option you are using is best as it's the most common and clear. The ones with questions could help as they are leading people in, but frankly if 1/1000 visitors is commenting at present I'd said switching to one ...


3

Give background colour for Updated or user modified text like light yellow or light green. Or you can go with another option is Italic font style for the updates text.


3

If you have enough space, you could use -strikethrough- to indicate that there was default/prior data that has gotten replaced. And though you mention font styles, I get the idea that you just mean bold, italic etcetera. But you could also use a different font entirely. Combine those two options and you get something like this: This definitely is a bit ...


3

A/B testing. Create two prototypes one which has the features, you are looking to test, the other one does not. If the storyline is the same and the user is able to complete the tasks this product is designed to do then by default those features are useless. You can also create prototypes that only focus specifically on the features that need testing and not ...


3

Train your users Start by letting your users know how to use the system, and define some common notices. For example: Explain the process Now, you can tell them that if they do something unexpected, they won't be able to do the task. You can also add a right click notice to explain EXACTLY what is wrong (and of course, tell them "right click on element for ...


2

I think if the link will be redirecting to a different site, then it's helpful to convey this information to the user by means of an icon. The second icon in the question is apt for such cases. If the link will be redirecting to same site on the domain, then opening the link in new tab is not required. For plain text links, a small icon just next to the ...


2

Here's some examples from our good friends at Facebook and Gmail. Personally I like the facebook approach, but it's really just preference.


2

We use inVision. You can upload your screens and link through to create a basic prototype. You can then invite people by email to review and leave comments on the prototype so they are all in one place. I think you get 2 or 3 free projects, enough to gather feedback in one place. Failing that, use Trello - invite people to the board to leave comments! The ...


2

I personally like something like the following (the key is small and with sort of a fading arrow) that can be found on this persons site on android arsenal I think the key is something that indicates that one can pull down which is symbolized by a downward arrow and a dotted tail or sort of a fading pattern. The tab around it is a nice touch but i am not ...


2

As Chris pointed out, of your choices, you're using what seems most appropriate. It's common language (good for scanning) and clearly states what the action is about. You have more than words at your disposal But there's more to it than language. If comments are what you're after, have you considered position, scale, and styling? Take StackExchange for ...


2

Display an icon to symbolize that the value has been edited UX.se uses an arrow icon next to a post to indicate that it has been modified. You could use the same technique in a table of data. Since you indicated you like the icon idea but are unsure of the pencil here are a few more ideas. Visual Studio signifies a document has been checked out for ...


2

Your problem might serve as a good problem to you. This is because you get to define principles onto your own website/app as to what refers to what. You'll need to develop a Key map that showcases- Values that haven't been edited Values that are edited Values that are constantly being edited. Values settled after Editing. I would recommend using a ...


2

Provide an icon suggesting edition by a human Along with DasBeasto's answer, I think that an icon representing the modified rows is the right solution. Type emphasis such as bold and italics do not convey any particular meaning here, and it will be indeed difficult to distinguish between default and modified values if the majority of the rows are ...


2

The use of a success message is highly dependent on the action performed (its nature and importance), the context of use and your intended users. For example, when changing account settings on a website, an unobtrusive success message is shown after applying the changes. This is often necessary because the user is not able to see the difference between the ...


2

Yes, people provide feedback in those. I have been responsible for public feedback on applications with millions of customers, so I've spent many hours reading such feedback. Since the feedback is unfiltered and people can write whatever they would like, you should expect to get anything and everything. I've seen everything from personal threats to crash ...


2

As a UX designer, it's our job to help the user in accomplishing their task. I would recommend the approach of encouraging the user towards the more effective tool as oppose to discouraging them from using the other. Are the two machines always paired? If your machine can detect the pairing, you can consider redirecting or provide instructions for the user ...


2

The goal Let's make the goal obvious: we need to get feedback from users, so the success metric is conversion rate, which defines the best option among the ones. Some heuristics People don't like to fill the forms, so minimize input People don't like complex tasks, so make it as simple, as possible People estimate complexity of the task by assessing UI. ...


2

I would have thought it would be difficult to gauge willingness to update browser software, unless you use a questionnaire. Apart from an inability to upgrade due to security restrictions, there is fear of technology, etc. So don't use a questionnaire to gauge willingness. A better approach: If you are using Google Analytics, you can see how many users are ...


1

Bulk edit is a power tool. Affordance, although discoverability might be a more relevant term here, isn't a big issue because this is not the only way to delete or edit items. You can always drill down into a specific item to manage it. So while you do have to "learn" it the first time around. Once you have, it's not a big deal. Also remember an interface ...


1

Google does something like this for Google Web Fonts: As the user selects options, the estimated overall impact on performance is displayed in a "speedometer"-style graphic. Some explanatory text is displayed below the graphic so users can easily understand the effects of their selections.



Only top voted, non community-wiki answers of a minimum length are eligible