Hot answers tagged feedback
Yes, people provide feedback in those. I have been responsible for public feedback on applications with millions of customers, so I've spent many hours reading such feedback. Since the feedback is unfiltered and people can write whatever they would like, you should expect to get anything and everything. I've seen everything from personal threats to crash ...
You can try to place a button 'Review Us' near their screens, and ensure your polls are very flexible to have customer enter their ideas, their thought. One more thing, you can try to use a live chat during beta period to reach customer very closely.
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