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Once I, the service provider, get in a 2 way conversation with you, the user, the chances you buying my service increase dramatically. This is from my experience, but there are a lot of studies demonstrating that engaging the user helps. That being said, it's easy to exaggerate with the number of mails, to annoy users. Hell, some users marked as spam the ...


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LinkedIn messages sent from a person to another person could be a good example for such web app messages. They are being sent by a person, but the sender appears as "member@linkedin.com". The subject is a regular subject (no "via LinkedIn" or anything) Here is how some of the relevant fields in the sent email look like: from: UserA via LinkedIn ...


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Businesses do this all the time, staff is in constant communication. EXAMPLE: Buyer makes a Purchase Order and sends note to inventory to verify existing inventory (sometimes there is a difference between what's noted in the system and what actually exists). Make it clear in the subject line and email address that this is happening (as well as in the body ...


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It has absolutely no effect on security. Use both for maximized UX. If your priority is security, either one is fine. The purpose of the procedure is not to add a layer of security to your application, it's to verify that indeed the user has control over the email address he claims to be his. Email is insecure by default, your secret can leak no matter ...



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