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1

Why cant you just keep it simple and send it as a combination of both the name and the business like Joe Bloggs (ABC Construction Ltd). This helps establish the personal connection of who is doing the messaging and also helps establish the authenticity of where the email is coming from (from which business)


17

One of the clearest examples of those I've seen went something like this: That's it, you've been unsubscribed! Didn't mean to unsubscribe? <Subscribe again>!


6

If the user has just clicked 'Unsubscribe' then you might show 'Resubscribe' to afford them an option to Undo. However, if some time has passed then just show 'Subscribe' as its essentially the same regardless if they were previously in the White List. Or best yet is just to simply say 'Subscribe Again' after the Unsubscribe action. You are preserving ...


45

Does the user need to know the specifics of what's happening? Resubscribe or Subscribe would seem to be more consistent for the user as their perspective would be more with regard to whether or not they are receiving the notifications and not so much the how.


0

1.The verification of this process can be made after they provide an existing mail id and if the same is available in your domain you can provide them the same by which the user will feel familiar. 2.If the username is not available try to mix up the values from mail and age. I guess you can give your suggestions to the user from the values provided in ...


2

While I havent been able to find specific research on what works best for conversion,Here are a couple of factors you should consider What are the emails clients your users are using : Though most mail clients allow you to see HTML based emails, the main challenge is the rendering of HTML is different for different email clients. So if you are confident ...


0

I'd make it auto-generated to save the user and yourself from yet another workflow. If its something that they won't be giving out to others, they can add themselves as a contact in their real email client. Also if its something that could potentially be exploited by others by merely sending an email to that address, might consider NOT making it easily ...


2

Since these email ids are permanent, I would suggest allowing users to choose their own email id and if their email id is not present, then you can suggest alternate ones as you are suggesting. Here is an example of how Gmail does it You can also provide a button which when clicked generates a random email id for them for anonymity purposes. This way ...


2

Personally, I think this feature is deeply problematic and would just remove it. From the customer's side: Getting customers to recommend your product to people they know is a big ask under normal circumstances. People don't want to serve as your advertisers. Normally this strategy doesn't work without some strong incentives. If the topic is ...


1

It depends on the user expectations. e.g. if it is clear that "Processing will start at time X and may take up to 60 minutes.", then they can set the schedule and get email when they expect it. What is probably more important is to be very clear what data is included e.g. Google Analytic graphs show a massive drop off for most recent data, with a little ...


1

Your initial thoughts could be correct, but is there a way for you to test it and survey users? It's the least you could do when you are facing a problem that you cannot fix. You could ask questions about the system satisfaction of the users. If you want to tackle this in a serious way, for a commercial product, you could consider the Quis 7.0 questions. ...



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