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26

This kind of UI elements exists and is used in many applications even if differently. Facebook events Google calendar If well designed they are even more affordant than the usual radio buttons. The thing is, because of this affordance they seem "auto selected" so there is no need of a validation like in your example. Therefore I would say radio ...


20

A single button should perform an action, and not act as a radio button. If you want buttons to act as radio buttons, you should use a segmented button. There is established precedent for this in both mobile and web UI, so people are likely to already understand what they do. Additionally the design of segmented buttons shows that the buttons are ...


15

I can see no real functional reason to clear a basket automatically. Basket should have a function to clear old(er) items. A "select all" on the list of items in the basket and "remove from basket" action would suffice for that. Other than that there should be warnings on price changes as Amazon does. And of course there should be a warning when an item in ...


13

The zoom feature mainly came into the picture to allow users to examine a product in detail and overcome the challenges involved in actually being able to handle the merchandise before buying it.This is especially common in sites which sell products like clothes or products where users might want to get a closer look at the product before making a purchase. ...


12

You are asking the wrong question. The point of showing the number of items in the cart is to show the 'Status' of the cart. It works as a really good signifier to the user that he has added X number of items in the cart. Scenarios to think when you do not show number of items: You add an item to the cart, but, actually the click didn't register and you ...


12

This is tricky, because you have a variety of different scenarios for when automatically clearing items is a great idea and probably just as many for when it’s not. Personally I agree that it shouldn’t be cleared. I’ve been surprised when visiting the same site again to find items in my cart that I didn’t remove by myself. But that’s just me — and the ...


10

Your shipping and billing information is pretty crucial to the process of placing an order. If it's incorrect, your order will be misdelivered (not cool) or you won't be able to charge the customer correctly for the order. Like any input that has such huge consequences for a software process, it is good UX to allow the user to review this essential ...


9

Users are used to pagination and don't mind flicking through pages. Almost like a shop catalogue. Users in real life do it (i.e. Argos), users do it in virtual life (i.e. Amazon). Some of the advantages of using pagination are: Pagination gives the user a sense of how far along they are Pagination makes it easy to remember where they saw something they ...


7

I would combine the waiting list and a fix time slot and get the benefits of both. Waiting lists aren't just helpful when tickets are getting short. You can use them even if your course is sold out for days to resale returning tickets. A fix time slot sets the user a bit under pressure (in a good way) and, different from a refreshing session timeout, ...


7

An A/B test experiment can help determine the answer since it can go either way depending on the type of users on your site and the type of 'conversion' you're referring to (purchased, view product detail, sign up for account..etc). My assumption is that adding the product category will encourage the users to click on category and view more related ...


5

Use drop down if you have more than 5-6 sizes, to reduce clutter. If you have up 5 options then radio button's present complete visibility, some good examples of best practice attached: This product only has 3 sizes, so radio buttons or visibly selectable fields are the best options here. But with an item such as shirts, with a number of neck size ...


4

There isn't a definitive "best way" to handle this, as it varies depending on the site design. Showing a confirmation message is best used when you are listing a number of items on a page that a user may want to also add to their shopping cart. It is the method that gets out of the users way the most. Taking a user to a screen where you confirm that the ...


4

If you're clearing out the user basket after a set amount of time that likely means you're holding the information in the browser session and not against the user profile. That would cause one particular issue that I can think of - what if the transaction starts on one device but completes on another? Take this scenario User is out to lunch at work and ...


4

While your research has come up with good parameters,I also recommend looking at best practices in inducing trust for an eCommerce site.Given below are are some recommendations on how to build the trustworthiness of your site Using Trustmarks : Trustmarks are symbols and certificates which assure the user that the site is verified and secure. However the ...


4

In an online shop shipping physical goods you really need a shipping address, otherwise it's hard to know where to send the goods. In a few cases customers might want to enter a different billing address, but mostly not (make sure by doing some research in the existing customer database if you can). So it's preferred to give the option "[ ] Send invoice to a ...


4

After half an hour of searching the web, I found nothing relevant to your question of case studies. I did however find the UXMovement article Increasing eCommerce Conversion Rates: Category Page which has an insightful section on sorting. Sorting is rearranging the order in which a group of products is shown. For example, if you have a set of cars you’re ...


4

Off the top of my head, I don't know any other stores that do this. However, your idea of not switching over to another page makes sense. If I were to go through a person-to-person interaction in my mind, it would sound something like this: "Customer: I'd like to buy one of these shirts. Sales: Great, what color would you like? Customer: Red please. Sales: ...


4

Not only that, it's encouraged to do so. the main reason is to increase "findability". If buyers (users) can't find the product they're after - it won't get sold. Because of that, there is a long checklist to follow when adding categories to an e-commerce site, all of it, by Christian Holst. All of the bullets isn't category related, but it shows the ...


4

People generally only buy flowers if it's for an occasion/season (eg. Birthday,Christmas) or if they want to express an emotion (eg.Sympathy, Apology, Congratulatory) The flow can be: User goes to the site and can Browse current featured/seasonal items. Select Occasion to browse by other Occasions. Select Bouquet. Customize if needed. Reasoning: Users ...


3

what about an auction format ? ebay have been doing this for years of course, but if you think about it a lot of their transactions are unique items (even if the item itself is one of many, the transaction is for a 'unique' item because of the nature of the sellers) with an auction format you would get the advantages from both sides above: The customers ...


3

It all depends on what you're selling really, and your personal preference. Most hosting companies use the first method, displaying 3 prices. It seems effective if you want to compare the 3 packages, where they're all different. As you can see, it makes it extremely simple to compare the features versus the cost. That being said, they may also use the ...


3

The non-member route is currently far more prominent than the member route. It's much larger and presented first on the page, so I'm not surprised people are following that route first. There is also very little distinction between the two routes - it's not clear that there is a choice to make in the first place. The first and easiest solution that jumps ...


3

There are so many considerations, and if you looked up any articles on responsive versus adaptive design for the web/mobile you will come across most of the common ones. I have listed some here to get you started (sorry I don't have the exact references): Mobile device considerations Device orientation (optimized for each orientation or consistent look ...


3

I think you could combine Order view and Package view. The atomic item is a Package, as it is shipped independently. So default view is detailed package view, which could be ordered by status or other column name. The table also supports folding packages into a Order view, when all packages are grouped by order and folded into one order line. User can unfold ...


3

LukeW and Etre ran some tests that compared a single page, multiple page, and accordion version of the same generic e-commerce checkout form (personal, shipping, and billing info). They measured standard usability and eye-tracking data for each. The results did seem to indicate that simply porting the same questions from one long web page to several web ...


3

Here are some suggestions Auto complete and suggested results in the search results: I assume your site has a search feature and you can use auto complete as well as suggested results to help users find what they are looking for. To quote this uxmag article When users type in a search field, it’s nice to give them some suggested autocompleted ...


3

The ecommerce company I work for uses modals (pop-ups) to show a quick view of products. Google Analytics doesn't detect this interaction (no trigger was set on it either) so I don't have any data of people who click on the quickview vs. people who navigate to the products detail page. After implementation the effect of it (on conversion rates or something ...


3

If plugin breaks (temporary outage, deprecation, whatever) it is your site whose reputation is damaged, not FB's Extra resources to load => slower site Prominence of other brands dilutes your own if you were to write a list of stack-ranked goals for each page of your site I doubt that "send people to our Twitter" would make the cut, yet I assume its ...


3

Should each user try all four versions? Re-using the same user gives you the ability to statistically discriminate smaller performance differences among your versions, assuming you know the right statistics to apply (e.g., repeated-measures ANOVA, for task completion time). Re-using users allows you to factor out the users’ idiosyncratic differences (as ...


3

Do it now. "With a paper prototype, you can user test early design ideas at an extremely low cost. Doing so lets you fix usability problems before you waste money implementing something that doesn't work." -- Jakob Nielsen It's not just about fixing "usability problems," but verifying your design decisions. The link goes to Nielsen's article on the ...



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