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I've seen sites that employ a more "positive" spin. Instead of hiding filter criteria that won't return a result, they initially feature only the top 5 (or so) most popular filter criteria. The user always has to click "See all filters" to get the full expansion, but most users find what they want in the popular list. It's one way of driving your clients ...


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There are several reasons that if your facetted search is very open, more like a network of combined selections, that you should leave empty filters visible. Consistency You are better off disabling the filters so the interface retains consistency throughout the interaction. If there are always the same set of filters then the user can learn the interface ...


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Greying option is much better. This shows that you have such filter option on your website, but it's working in current set of filters. It can say more about things you sort. For example: you search some notebook to buy. When you set price filter form 0$ to 1000$, you can see that Apple filter option is grey and you decide that: This online show has ...



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