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Some points for good labeling are: Short – 'submitted' vs 'uploaded_for_processing' Distinguishable from each other – bad: 'uploading' and 'uploaded', good: 'uploading' and 'submitted' Same styling rules – try do not mix verbs and nouns and use same case Understandable – user should be awared of business process to match labels in UI to business phases ...


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An important goal here is to make labels meaningful for your internal users. You could do a little study with a few of your internal users. Give them cards describing the systems states and ask them to label each state. You can also ask each participant to elaborate about their label choice to better understand how they users think about the domain. You may ...



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