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Interesting question. I make the same observations on the bus & train too, so I would like to add some observations: People change how they hold the device even when in the same app, this is based on a few things like do they have both hands available (holding on to a rail / startbucks coffe / bag) the amount of people around them (some block the ...


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I'll kick this off. It may not survive on SE, but this is an interesting question to identify a new kind of heuristics. Familiarity breeds solid principles Much of UX and interaction design is connected to biological solutions because biology is familiar to our brain. Using solutions that require less adjustment makes things easier to learn, if not always ...


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No it is not always the fault of the designer, but it can be sloppy design to allow users to be at fault. From a designers point of view, the real question is often about cause and what can be done about it, not fault. Fault is most useful if you need to find someone (or something) culpable. Designers are more interested in why something went (or could ...



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