Hot answers tagged

7

Do they affect perception? No. In fact, the user will be grateful to see that you care. Think about it; who comes to your FAQ page? The users who really want to complete something but are not able to do so. And that visitors number would be less compared to those who complete the tasks without any issue - as you are stating that the website is easy to use. ...


4

It's good to bring people back to where they were before they started a task. This means the homescreen (task = make phone call), and the search screen (task = call a specific person) are good end positions. You can argue that going to the recent calls makes it easy to re-dial in case you forgot something. However, that phone number should also be listed in ...


2

The FAQ purpose, which is to help users efficiently and effectively use your site, should guide your decision how many and what questions to include. Ommit obvious or trivial questions and include questions that : help users build a correct mental model of your site help them avoid costly mistakes help them perform a task much more quickly prevent ...


2

From my perspective, FAQ doesn't affect perception of site because it is just to give clear information related to service provide by the site.If it is possible to shorten the answer as much as possible then there will be no issue having many FAQs. If site is providing service at large scale then it is better approach to clear the difficulties of the user. ...


2

Drill down means you show only one menu at a time. It brings you further down the menu structure. An example is the iPod menu: Or see this working example in jQuery. A hierarchical multi-level menu is more like a dropdown or accordion menu where the whole submenu structure is visible: Accordion example: Or as dropdown menu: An example in bootstrap


2

While this is quite subjective, there are some guidelines on color based on frameworks or design philosophies. A very common one nowadays is Material Design Colors, which basically uses a primary color, a secondary color, and an accent, mixed with shades and tints. Similarly, Apple Color Guidelines are a must read resource since it has more theory, which in ...


2

It really depends on the path user has followed to dial a number. Logically one should be kept at the point where they have left before dialing.


2

I think you should consider this question not just in the context of doing a search and making the call, but also how this fits into the rest of the interactions/behaviours for the app. So think about if you want your users to have the same experience if they weren't searching in the contact list but were on the home screen and received a call. Think about ...


1

If you're sharing the link to someone else's software, you should ask the author of the software product for guidance. Most authors would prefer you to link to a download page rather than the binary itself (usually for advertisement purposes). If the binary depends on the platform, point to the download page. In your question, the second link would be ...


1

This depends a lot on context. Is this software something that is required to complete an ongoing process? Is this software something that's not vital but good to have? Does the software require complex system setup rules? Does the software operate on it's own or does it require user intervention? There are plenty more questions like this that you need ...


1

In an answer to a recent question I suggested gradual engagement. Same answer applies here. Each request to the user for info should ask only for the info that's necessary at the time, and makes clear why it's necessary. That is, registering for a site might only ask for an email address and password. Ask for the user's mailing address only when they're ...


1

Company wants to sell something and customer want to buy something, but the real factor is none of the users don't like to fill webforms especially the long ones. So you must careful when you are presenting a long form in front of a user. Few factors which will help you to build conversion forms. 3 Principles : 1. Make the from short and sweet, 2. Provide ...


1

To start with I recommend you use colour combinations with high levels of contrast. http://webaim.org/resources/contrastchecker/ You can also play with the alpha opacity (CSS3) to distinguish between hierarchy with the more opaque element being the most prominent. Primary: background-color: rgba(203, 244, 203, 1); Secondary: background-color: rgba(203, ...


1

I don't believe there is a specific design pattern for your exact example. But you want to combine a Tunnel with the Wizard. You might also consider the Good Defaults pattern if you feel there is need to influence the decision of the user.



Only top voted, non community-wiki answers of a minimum length are eligible