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6

One of my mentors said that you will never die of a bad presentation. So relax, take your time, and practice. :) You followed a process to create the design. You identified pain points, user goals, issues with the existing design. Walk them through the highlights of that process. I find that summarizing the work gets me relaxed and makes the presentation ...


3

For me, the value has decreased with the popularity of customer experience, instead I find myself referring to an Experience Map if the project permits. I find the lines are blurred between User Journey and Experience Maps as they're similar models albeit the latter tends to be more visual. Adaptive path have a helpful article that explains their ...


3

I have found the journey maps effective in following ways: Time spent - I normally map timings of varous user steps. This help quantify and identify possible inefficiencies Repeated task - I did a study of the Washington DC Metro Rail ticket purchase process, and I found that the user had to calculate the amount of money multiple times due to the gap ...


2

I have experience of three different tools for creating style guides: Confluence The first style guide I implemented was built using Confluence. It was more a design pattern library, containing patterns and best practices for the most common UI design problems. Each pattern contained an example image, description how it works and why it should be used, and ...


1

Why not create a PSD of your UI elements. For example this is the UI Guide created by Teehan+Lax for the site Medium.


1

I think, user journey map - is a must have for every project. User journey map helps you understand not only how user moves from page to page, but how he thinks and what he feels at each point of journey. When you know what user thinks and what user feels, it is easier to understand his general behaviour, you know how to motivate him to do the action you ...



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