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Well if you want to remove reader bias, you can try feeding all of the responses into a word cloud generator. That way keywords will stand out. And perhaps there's enough there for you to spot trends within your responses.


Unless you have a large budget, alternatives to having a person (or group of people) parse the data are potentially complex and unreliable. Card Sort a Folksonomy Card sorting is a simple technique in user experience design where a group of subject experts or "users", however inexperienced with design, are guided to generate a category tree or ...


I work for an enterprise analytics company and have similar issues with security. Unfortunately I have not found a pretty heatmap out of the box per se, but I have looked into Piwik. I cannot use it for myself but it looks very interesting and has an overlay feature that can be used to create a heatmap. It is installed locally so (I am assuming) it doesn't ...

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