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In general, you should listen to your customers and try to understand any UX factors that are triggering their experiences. The simplest way to deal with this is to read the reviews and keep in mind the factors. However, if you want a formal system, you could list factors in a spreadsheet or on a whiteboard, and keep a counter each time someone mentions ...


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I think you are trying to fix the issue that you describe using labels, when in fact the actual cause of the issue might lie a bit deeper. Without being able to see the screen design, I would suggest that it is the way content on your page that is organized and the interactions that the users have with the elements that is causing the issue. If you are not ...


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I'd suggest to put the time in terms of "today", " yesterday", "5 minutes ago", etc. Seems more user friendly to me. It makes me think less about when it actually happened compared to " 11 June 2015 15:33". I don't suggest it for PDFs or other documents though because it seems less formal. In the end it depends on the application and on the report type ...


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I personally don't think many will be interested when the .pdf was created. Everyone will expect the data in a .pdf to be static and representative of a moment in time. Just put something in the top of the document saying 'Report Data accurate as of 12.55pm on 08/06/2014' or something similar. You just need to succinctly display the time the snapshot was ...



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