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Be a voter > Vote now Christopher Bryan and Gregory Walton (2011) conducted a study for understanding if using a noun or verb statement have an influence on user motivation. According to the results of their study, participants in noun group expressed significantly more interest, 62.5%, in registering vote than participants in the verb group, 38.9%. ...


7

This question is really easy: conversion improvement is based on UX, because it's based on testing, research, analysis, auditing and deployment based on all of these techniques (between others) in which Marketing is just one of those techniques. And I have a Marketing degree, so believe me I'm not putting down marketing, just considering everything on ...


4

Guess a lot I know that sounds kind of silly, but that's what it comes down to. You can analyze Sales figures Seasonal volume spikes Site analytics Customer service feedback Related case studies and so on But none of that will tell you the why behind the behavior you're seeing. So you're left with one option: make smart, experience-informed guesses. ...


4

The $300 Million Button So you want a case of "so-and-so changed the button and sales went through the roof"? Well I think this is as close as you'll get, it comes with a snazzy title and all. The $300 Million Button Backstory It's hard to imagine a form that could be simpler: two fields, two buttons, and one link. Yet, it turns out this form was ...


3

In a B2B environment (in which captive audiences are more common) one of the biggest hurdles is that the buyers are not the users. Purchasing is often done through committee, assessing the needs of the business and then considers the solutions from qualified vendors. Although user considerations are often part of the decision process, prioritization is more ...


2

In addition to some great links provided by Devin, I would also like to point out this 45 minute video by Leah Buley about modern UX organization. She has discussed many important points like: Conversion rates and UX Role of UX in driving valuations of companies like Slack and AirBnB Different kinds of UX design processes and how they affect revenues, ...


2

yes, the footer. or at least a lot of the seo content on it can be removed after cart and thru ought the checkout. The header should be minimised or removed as well to avoid the user from getting distracted and navigating away from the checkout process.


1

To answer your direct question: "whichever rate where benefit > costs". I don't think it's possible to determine a formula a priori, because conversion rate is influenced by many factors, like traffic, design, targeting, funneling, geo location, time of the day, day of the week, month of the year, price (absolute), price (relative to competition), layout ...


1

You can use some tools to understand the user behavior and so implement the modifications if necessary. There are a lot of tools like that but to be simple and objetive, if you use the Google Analytics and Hotjar you'll do a nice combo to understand the users behavior. With Analytics you'll have some informations like the visited pages, the time the users ...


1

Depends on your definition of testing, because some UX practitioners would argue that even gathering analytics and using it to guide some of the design decisions is in a way doing user testing, so what you are talking about is probably doing testing without actual users being directly involved in the process. The two things straight off the top of my head ...


1

Whenever you are faced with a data visualization question it's best to be very specific about the question(s) you are trying to answer. Many times, the language alone will reveal what kind of graph you should use or why you're having a hard time creating a single graph. I think the question you actually want to communicate is "What sources convert the most ...


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Some suggestions if you desperately want calls from users: You can try putting the freephone number under the photograph/picture in the product details page. You can try putting the freephone number underneath the search results page/listing pages e.g. There are 60 results for T-Shirt, please call XYZ for help finding the correct product. You can put the ...



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