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This is an excellent question. I've seen decision processes fail at big companies (e.g. teams immobilized by consensus at Google) and small companies (e.g. ego-driven founder decisions at startups). Unfortunately most corporate training programs provide are designed to help UX and dev teams with vertical skills and resources, but very few corporate programs ...


10

This is a very broad question, for which this long answer is just the iceberg tip. Divide and conquer one thing which always failed is that we didn't define who has the final say, who can actually decide what to do and how. The agile answer to this is that everyone decides together. But this often fails miserably for the following reasons: There is ...


2

In my career path I ran into a few people who didn't really understand values of UX or UX practices. My answer would be they all are individuals and their reasons are individual, too, so in my cases I addressed each case separately. As for the A/B testing, as any specialised tool, it has lot's of limitations. I would take the data gotten from it with ...


1

There's 2 very excellent answers from @tohster and @Izhaki. I'm in a similar situation, on a team getting on board with SCRUM with a SaSS product where the people who've purchased the software aren't the primary users. So I just want to add my experiences on things I found that worked. Relate UX to Dollars In the SaSS (Software as A Service) field , ...


1

Allowing people to edit different versions of a document, and then merging the edits in a satisfactory way, is a complex task. Any adequate interface to implement this will be fairly complicated. Your simplified system is quite problematic: A user editing a certain document expects to be editing that document, not a copy. To discover after the fact that ...


1

If the "algorithm developer" is empowered to define what the sphere of influence is for UX then it may be hard reach the optimal collaboration for UX. Normally UX would drive what the algorithms need to achieve. Collaboration in this situation can be centred around a strong, shared understanding of the users goals and context. User Centered Design provides ...



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