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This is an excellent question. I've seen decision processes fail at big companies (e.g. teams immobilized by consensus at Google) and small companies (e.g. ego-driven founder decisions at startups). Unfortunately most corporate training programs provide are designed to help UX and dev teams with vertical skills and resources, but very few corporate programs ...


10

This is a very broad question, for which this long answer is just the iceberg tip. Divide and conquer one thing which always failed is that we didn't define who has the final say, who can actually decide what to do and how. The agile answer to this is that everyone decides together. But this often fails miserably for the following reasons: There is ...


1

There's 2 very excellent answers from @tohster and @Izhaki. I'm in a similar situation, on a team getting on board with SCRUM with a SaSS product where the people who've purchased the software aren't the primary users. So I just want to add my experiences on things I found that worked. Relate UX to Dollars In the SaSS (Software as A Service) field , ...



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