New answers tagged checkout
You can use 2x4 matrix, with Y-axis the product and X-axis the duration. EDIT : Roughly something like this : When a checkbox is selected all other checkboxes are unselected. download bmml source – Wireframes created with Balsamiq Mockups
You could use 2 accordions on the 1st step. Once the user chooses the membership type, the accordion will expand and the details will show. Clicking it again will collapse the details.
The best practice would be to move registration to the end of the checkout process and make it optional. Then it wouldn't be part of the progress tracker at all. See Should registration be optional on an e-commerce site?
It depends, you already mentioned that progress trackers help inform your users not only of where they are but also how much more they have to go. It's about being clear, not surprising the user. In your case you say two steps but I'm betting it's more.. you mentioned the login/register page, I assume some kind of overview of what you are purchasing before ...
The important thing here is to keep the user informed; your users are complaining because they don't understand the process, and it is surprising them. Instead of relying on button labels to let them know what happens next, you could use a progress tracker design to show them the entire process, and their current place:
If technical reasons prevent you from having an optimal flow for the user, just add a simple line of text to your Sign Up page: 'You can choose delivery hours in the next step'.
Why even present it as a registration? If you simply make the fields you need part of the process simply tuck the password fields at the end. Add a simple statement like "enter a password for easy access immediately after your purchase" This way the user is simply entering information they normally would at checkout with whatever additional info you need. ...
I would advise strongly against removing the step, but to add it as optional step instead. There are a lot of reasons why the billing and shipping address could differ, e.g. people order goods to be sent to their offices people purchase goods as presents some people simply have a second address ... That being said, here's the main reason why you need the ...
This is a "Depends" answer but I'll explain why. I'm with you, 99.99% of the time all I care about is a shipping address. However I never ship stuff to my home. Almost everything I get delivered gets delivered during business hours - when I'm at work! So to avoid any missed deliveries (or stolen packages from my porch) I get everything delivered to my ...
Top 50 recent answers are included