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I assume the ordering food as a service for direct consumption rather than buying ingredients. If this is the case, I think that overall process can be clustered as; Defining the order (selecting meal and delivery hours, extra sauces etc..) Completing the order While user is defining the order, the delivery hour can have influence on the selection of ...


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Thinking of customers' decision points, you could design good checkout process. Decision points are the points, where customer ask question to herself, should she continue or exit the process? So decision points work like funnel. Obviously not all the visitors of the checkout page will purchase the items. But letting funnel to trigger early, allowing the ...


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The last step is only meant to review and confirm the order, not to change it. By making it read-only and not editable, you give the user more confidence in that he/she does not change something by accident, just before finally confirming the order. So I suggest to have the last step read-only and offer a link "Change order" or "I want to change the order" ...



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