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Don't inform them The features being removed are not used by anyone today. Providing a notice to users that you are removing them is likely to create more confusion than clarity: you're informing users that you're removing a feature they don't use and may never have heard of. If you've got your 0% usage metrics right, you can remove the features and add ...


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If you have a blog for the website that would be one way of getting the information out there. That would probably be enough if it is, as you are saying, only about 0.01% of the users that use the functionality you're removing. To be really sure that the users have got the information you could send a newsletter with the information. The top bar ...


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You could make a top bar on the page with a notice saying "we made some changes to search, learn more" or say "we made search faster, learn more". Make a little blog post about why you made the changes you did and link "learn more" to it. Make sure the top bar has a close icon that can remove the notice, once people have read it. This way if people are ...



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