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Aside from what is on that list, when I conduct usability tests I: Try to ensure that I give identical instructions to each participant. When people are doing tests remotely, it's easier to do this as you can provide written instructions. In person, however, I try extra hard to avoid going "off-script" and potentially leading anyone towards answers I ...


“All the world's a stage, and all the men and women merely players” I have conducted usability testing in a number of environments both controlled and uncontrolled and I genuinely believe that there is no silver bullet to deal with bias, but you do have to take precautions and consider impact on test results. Erving Goffman who was a very influential ...

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