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The fewer words the better, and no words at all are better than negative words. Don't say why you think there might be a problem, or even that you think there is likely to be a problem. Instead just make it easy for them to contact you in the event that they do happen to come across a problem. I quite liked an experience I had recently at surfdome where it ...


It's very important to consider In-App feedback to communicate directly with users, without them getting away from the app to send an email or tweet the problem. This will enable you to: 1) Two-way communication with users to know what's working and what's not. 2) Save time collecting feedback to continuously iterate and enhance your app.

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