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1

EDIT: I realized that my answer is much like Stephen Keable's. Don't know how I missed his! Will you only have users from US and UK? I'm from Sweden and my address neither contain a province nor a state. If this is a webform you could do a geo IP detection to detect the country and then use this information to automatically change the form. If for some ...


0

Rather than using the Checkbox to decide, could you perhaps initially show just a country drop down. Which after selecting shows the other fields and appropriate labels for the selected country. Try this fiddle for an example You could even pre select the country option based on IP address (with ability to override). I would also recommend using drop ...


2

You may need to handle multiple addresses at some later point in time; Typically shipping- and invoice address. Solution A scales nicely to two or more addresses by showing all at once, each with a button "Edit" (instead of the radio buttons for yes and no). "Edit" would load the address into the form. Solution B does not scale very much - it may work for ...


2

This is an A/B test waiting for the 'test'. You have a use case, prototype and now talk to some users, even if its UserTesting.com. I recommend having the user speak aloud as they walk through the three or four views. Concurrent Think Aloud (CTA) is used to understand participants’ thoughts as they interact with a product by having them think aloud while ...


6

The fact that Option B forces the user to review the address is a feature, not a bug. Getting the address wrong is usually quite costly to both the user and the website owner--something is going to get shipped the wrong place, mail will not get received, or at least a credit card will be denied. Hence it is important that the user checks that the address ...


7

Ultimately, it's a trade-off: Method A has the advantage of being concise, but Method B has the advantage of being consistent. (I'm the UX guy at SmartyStreets where we deal with addresses a lot.) I like Method B better, and here's why: The address is displayed in a familiar format that the user can quickly scan for correctness. The user does not have to ...



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