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There are a few things here that would need to be optimized and improved IMO. If verification email has gone out and not confirmed - remove that account or mark it that someone else can claim that account. The worst thing you can do is to lock an email address and don't allow an owner of that email to register. Some websites force the user to reset a ...


Fix the system problem first When someone submits an address, a date should be attached to that entry. If the address is not validated within a given amount of time, the entry should be set free.


If an account has already been created using a pre-existing email (either by error or other situation entirely) you would prompt the user like you've outlined. "There is an account with this email already setup." Then offer a suggestion on next steps to continue the process: Verify the email address you entered is correct. If [email] is yours but you have ...

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