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Your immediate issue is a branding/PR problem. Your customers come in two flavors, but the ones you're looking to communicate with are "cloud admin" users (whether these are concurrently "system admin" users is irrelevant at the moment). First things, you need two discrete schemas to associate accounts with. The cloud admin needs to internalize these ...


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Four things need to happen for users to migrate to cloud user management User needs to see and understand the overall system User must believe in benefits in cloud user management (notably this includes (a) belief that it is secure, and that (b) working off line won't be impacted Painless and clear migration path "Nudge" to both remind, educate and ...


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I personally find that using email address as the user ID is the easiest and most convenient method for users. It is much easier to remember, and also makes password recovery simpler. For sites that are used infrequently, separate usernames add unnecessary burden and make site use more difficult. I sometimes find that on sites I don't use very often, I ...


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As others have noted, it would be much easier for users to remember things that they have generated themselves - e.g. an e-mail or username rather than a nonsensical ID. If you want users to connect to each other, you don't need to expose your internal representation of their instance; simply use something else that uniquely identifies them. However, if ...


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While I agree with @Roger-Attrill that Amazon's solution to this is nice, if your market is actually technology illiterate, you may need another approach. Interview your potential users and understand what words they associate with these actions. Do they associate "signing up" with "creating an account"? Does the metaphor of an account or sign-up make sense ...


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I quite like what Amazon do. They combine the Your Account button with a secondary text above it: Hello. Sign in: Then when you go to click, there's a popup menu giving the option to sign in or if you're a new customer to start here. The popup also gives you a chance to see what other features are available! But once you've logged in the Your Account ...



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