2
votes
1answer
89 views

A higher order design language for UX

These days the digital design space doesn't just involve individual apps interacting with the user. A number of different technologies and trends has led to the prevalence of frameworks such as IFTTT ...
4
votes
2answers
544 views

How do Windows users interact with scrolling panes?

Let's say there's a website with a row of gallery thumbnails you can click on. It looks like this: As a Mac user having always used either some sort of trackpad (built into the MacBook, or a Magic ...
2
votes
2answers
41 views

On a fullwidth/mobile view master calendar, should a day with no events be removed or collapsed?

User Expectation on a Master Calendar I'm a web intern retrofitting the master calendar page of the University I work for. We're updating the site for responsiveness (yay!) after a long spell of not ...
2
votes
1answer
41 views

What is the best way to display hierarchical options?

I am working on an UI that allows user to print name tag for visiting guests, some of the guests have VIP status and some don't. The "Primary Guest" is always a VIP and is included by default. Options ...
3
votes
1answer
56 views

What is the best way to handle browser back navigation on checkout?

Consider the following scenario for an online checkout/purchase process... User goes through the application and enters all their information and billing information. User then clicks "Complete ...
2
votes
2answers
67 views

Using slider to answer a survey question with options

I am developing a survey where my client wants to use a slider so that they can have 7 points scale but provide only 3 explicit options and 4 empty/in-between options on each question. I came up ...
2
votes
1answer
77 views

General GUI Development: Acceptable tooltip string length?

I'm putting the finishing touches on a GUIDE (MATLAB) developed GUI. I wanted to add tooltip strings to help the user but I don't want to overwhelm the user. Here are some examples of tootip strings ...
2
votes
1answer
86 views

CMS: Best way to arrange a large number of fields? [closed]

I'm redesigning a CMS and I wanted to gather some opinions on what makes the best user experience for my particular dilemma. Here it is: The CMS controls a marketing-focused website for large ...
1
vote
2answers
144 views

Confirmation Yes/No button pattern [duplicate]

I have 2 questions. Can we ask the user in a confirmation dialog, "Do you really want to discard changes?" Is this the right way to ask? Also, can the YES/NO options be replaced by Yes, I want to/No, ...
2
votes
1answer
57 views

What is the best way to label placeholder call-to-actions?

I'm creating a search input where the user can search for: restaurants, dishes, and cuisines. I was wondering when it comes to placeholder text what is the most proper way to label this ...
5
votes
2answers
317 views

How to show pagination “go to page” text box?

I want my users to be able to type in a page number in the pagination control on the bottom of the page. If they want to go to page 200 in the below example without this control it would take forever ...
1
vote
1answer
79 views

Why enter again (or at the very least confirm) my email address when I click “Forgot password”?

In most, if not all, web forms for logging into a site, you have your forgot password link. When clicking the link, you get a new form (usually in a new page) either empty (!) or prefilled with the ...
2
votes
1answer
73 views

Museo Sans readability for desktop

Is there a way to measure readability for desktop? We are currently using Museo Sans 14px for body text and are wondering if increasing it to 16px would help pages being read more easily? Is there any ...
1
vote
0answers
26 views

Best Unmoderated Remote Usability Testing Tool? [closed]

My name's Ivan and I am a UX Specialist in Belgium. Since we are a rather small UX team within a big company, we are trying to find ways to help us in our day-to-day activities. As such, we are ...
6
votes
1answer
160 views

“An unexpected error occured”

I know this is more language problem, but in many applications there is a text "unexpected error occurred". How do you get the sense (in context of UX) of this information? It makes me feel that the ...
0
votes
1answer
35 views

What's the best way to present NPS survey questions to users on phones?

NPS surveys generally take the format of: The touch area of each selection seems to be pretty tight when I put my mockup on a phone... Is there a better design pattern that I could be using here ...
103
votes
9answers
7k views

Should you always minimize cognitive load?

The title says it all. I enjoy reading UX questions and answers from Stack Exchange's hot network questions, and I often see people justify their answers by saying it minimizes cognitive load. I ...
2
votes
1answer
70 views

Is importance of ease of first use a recognized UX concept?

This is a bit strange question. I was wondering is there a named concept that ease of first use/trial is critical for winning new users and conversion. I'm referring to products/apps/services rather ...
2
votes
1answer
76 views

How to create a feel of urgency while showing remaining time (in days) on a WebUI ?

I'm creating a site where I have different products for sale. For many products, the sale get closed after a certain amount of time(like after a week). I want to put some kind of indicator with ...
1
vote
1answer
48 views

Display numerical value associated with each calendar day in month view

What is a good way to show a numerical value associated with a date, and make sure the date and value aren't confusing? For example if a user wants to see how many meetings they have on each day of ...
3
votes
1answer
68 views

Personas design and segmentation of research data

I'm working on a redesign project and time for personas design comes. I did a users research with 15 interviews and a survey which received about 120 responses. I read a lot about personas in past ...
2
votes
1answer
48 views

Which user flow is better for mobile pdf

we have a coupon that must be downloaded and filled out. In mobile which user flow is better experience: OPTION A: CTA says 'Get Coupon Here' upon click user goes directly to the pdf (in an html ...
3
votes
1answer
30 views

What is website industry benchmark for Net Promoter Score?

Industry benchmarks do exists for Net Promoter Scores. For example, the Consumer Software Industry (Sauro, 2011) has an average Net Promoter score of 21%--meaning a 20% is about average for products ...
2
votes
0answers
56 views

Linking a parent section link straight to child section

I have a parent section titled "Campaigns" with two children sections titled "Rules" and "Results". When the parent section is clicked in the drop down on the right (please forgive the rough ...
2
votes
5answers
208 views
+50

On adding fake delay, to, network delays

Consider an app, where there's a function (perhaps a button, or, when you hit return to send some text, for example). It results in a network connection, and there will be a small delay while the ...
16
votes
9answers
294 views

Is there value to “Show less”?

When is it appropriate to render a "Show less" action once the user clicks a "Show more" link after exposing a truncated description? I personally like something similar to the App Store experience ...
1
vote
1answer
48 views

Should Delete Tool Close Record?

Scenario as follows, example is an online survey: From a list of surveys, I open one (opens the survey for me) On the Survey, for Admin users only there is a special TOOLS menu in the top right ...
1
vote
2answers
173 views

should a dropdown toggle icon be up or down?

I keep hitting this issue and wonder if there's a hard and fast anwser: On a dropdown widget, should the icon be up or down on either state? For example when down should the icon be pointing up to ...
2
votes
0answers
16 views

Guidelines for object selection with a contextual menu

I've always thought that a contextual click (aka right-click) on an object should select the object if it's not already selected while bringing up a contextual menu. But lately I've noticed a ...
3
votes
4answers
36 views

Disabling command vs error message

In the diagram editor I am developing users can delete most of the nodes in the diagram, except a central node that is treated specially and can't be deleted. To block the user from deleting this node ...
3
votes
3answers
55 views

Embedded help on complex form

We are developing a business application for our client. The client wants to have context / embedded help related to each and every field and section header on the existing form. The form is quite ...
4
votes
2answers
111 views

Displaying data on a map

I have been asked to review a map based application. The map displays planning applications for a location and the user can filter results. Results are paginated to 10 per page. The developer said ...
1
vote
1answer
42 views

Select MULTIPLE existing or add a single new one

I have seen few example where you select existing record or add a new, but what I am trying to do is, select multiple existing records or add a new single record. In my case record means a user, who ...
8
votes
4answers
607 views

Table with actions per row

One of the pages in our web app includes a table that typically has a few dozen rows for each user, and it takes most of the page's width (5-8 columns). For each row, users can perform 3 possible ...
1
vote
1answer
68 views

Horizontal Accordian on website - Best usability practices

I'm designing a website and have a section which contains two categories. These two categories work like a slider (or a horizontal accordion). The default state is the two categories are represented ...
1
vote
0answers
24 views

Daily- weekly-hourly temperature planner [closed]

i'm working on a project where i need to assign different temperature settings for times of the day. There are 4 options that i can assign to an hour. they need to have different colors on the ...
2
votes
3answers
153 views

Why do sites tend to ask members for payment details, even if what they're accessing is 100% free?

Xbox Marketplace, for example, asks for payment methods to download free content (free as in never having to pay, such as demos). It says it's free, but states that you need to be "charged" to get it. ...
1
vote
2answers
43 views

Loading icon placement on login screen

I have provided the loading icon on the login button, but I am not 100% sure that if its good place to show loading icon. My question is Should I place the loading icon on the login button Should I ...
1
vote
0answers
47 views

Best way to approach payment form

In my web app I am creating currently the process I am thinking is this (it's a content creation site i.e. we write articles) I am mainly a backend developer. They enter title and click get started ...
4
votes
3answers
66 views

How to determine the value of design

Often times, elements in a design are relatively easy to implement (such as changing the color of a button, or updating an error message). However, there are other times when implementing a new ...
2
votes
1answer
54 views

Singe table where items can be filtered and reordered

My goal is to design UX where users can reorder very long list of data (800+). User has to have an ability to filter the list. Users should have an easy way to quickly move many items to the top and ...
2
votes
1answer
35 views

How to let users know how to manually send notifications?

We're dealing with a schedule in our system that is composed of many tasks. Based on user feedback, we're introducing a "per cell" edit mechanism into the schedule grid to facilitate easy updating. ...
2
votes
3answers
53 views

Is there any conventions for using alternate fonts in user input fields?

My company is proceeding with a branding initiative which involves a branded font. The desire of the external agency is to apply the branded font to all input controls on the page, including text ...
2
votes
1answer
34 views

How to analyze Pre/Post Single Ease of use question data?

Hello all UX researchers, In my recent UX study, I used a single ease of use question at the start and end of the each task on the scale of 1 to 7 ( where 1= strongly disagree, 7= strongly agree). ...
1
vote
1answer
84 views

Responsive Design Checkout - Single Page AND Accordion?

I'm working with a team on implementing an improved checkout flow to a new multi-store web platform. All of our stores will be based around responsive design on migration to the new platform so we ...
1
vote
0answers
35 views

Data table selection/de-selection usability

I have table where the product & sub product are displayed and is allowed for user to select/de-select both at the product and sub-product level. User just have to deselect things which is not ...
2
votes
2answers
77 views

Wake Up key on keyboard

Noticed this keyboard that has a "Wake Up" key next to the "Sleep" key. What is the use of this key? Most keyboards I know that have a Sleep key don't have a Wake Up key; to raise a computer from ...
11
votes
3answers
833 views

Which accordion Identifiers work best?

which accordion identifiers make more sense? Plus and Minus OR up & down arrow chevrons I'd be very interested to see if anyone has any analytics or proofs on these concepts. As always, ...
7
votes
7answers
190 views

Best method(s) to allow closing a popup

I find moving the mouse leftwards from it's normal position more easier. Is it the same for all users or at least for you? If not, what's the best position to keep the close button for a popup. This ...
72
votes
7answers
6k views

Is “user-select: none” bad UX?

I was having a discussion today with a colleague. I showed her "user-select: none" - a CSS property that stops a user from selecting text. To me, this property allowed a more app-like experience to ...

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