1
vote
1answer
32 views

Creating a customer journey map and then elaborating it

I need to create a customer journey. This customer journey will then be elaborated into more detailed requirements and then passed to vendors for them to estimate and price. This is the end goal. I ...
1
vote
3answers
71 views

Can errors be too simplified/generic (even for non-technical users)?

I was using a very popular application today and something about its behavior baffled me. A core feature wasn't working and there was a very short error message that simply expressed the fact that ...
2
votes
5answers
134 views

How to display a potentially huge set of options in a scrollable list?

Background I am designing a report building tool within a larger application because the users require the ability to create a large variety of customized reports. Solution To enable this I have ...
0
votes
2answers
35 views

Visualize many to multiple relationship (Interactive)

So, I am a student who has a many to many relationship In a database. a table of Codes a Table of rules to which a code is applicable Now, I am able to get the data using SQL. But my professor is ...
0
votes
1answer
30 views

Are Content Management and Content Strategy the same?

I work as a UX Strategist and always have a content audit performed before I begin any UX project. I've always referred to the planning, arrangement and writing of the content afterwards as Content ...
0
votes
2answers
140 views

what's it called when you have a navigation that appears only after user has scrolled down a certain perentage

What's the name of the effect similar to seen on www.newyorker.com when the user scrolls down (about halfway in the case) of www.newyorker.com? It's obviously not a drop-down but what is the ...
2
votes
2answers
112 views

How to ensure users will payout/do the work

So I'm setting up a website for my university exclusively. People will create tasks that they want done and then other people can do these tasks for some money. I've worked out everything except what ...
1
vote
1answer
41 views

How do I determine what type of Customer Experience map to use

I have done research online and there seems to be several different CX map structures. Some have steps at the top and then touch points along the left. How do I determine what CX map is suitable for ...
2
votes
2answers
81 views

How to cope with long texts in menus?

we have a standard horizontal menu bar with submenu items with long texts. These texts are really long and we can not make them short, every word is necessary. Like: download bmml source ...
2
votes
1answer
35 views

How should I display labels on an unbounded scale?

I have a colour scale, used as a legend for a choropleth, that looks like this: The legend represents distance from the mean. However, the ends of the scale are not clamped - the uppermost range ...
2
votes
1answer
42 views

Can Tabs also serve as Page Titles?

I have a full page where there are several Tabs across the top. The content type is a data table in the example but could be anything. Question: Is there a need for an explicit Title if the Tab ...
0
votes
0answers
14 views

Where to apply for making a complaint about Stack Exchange? [migrated]

I asked a question couple days ago on UX. Experinced members of here put my question "on hold" status because my question was "too broad". It was okay. I acknowledged it. ![info box][1] So I ...
2
votes
2answers
214 views

What is the difference between a customer journey and a user journey

What is the difference between a customer journey and a user journey? I am planning a requirements workshop for a new CRM implementation. We have identified all the customer journeys but we need to ...
2
votes
1answer
42 views

Removing features - should there be flags to notify users beforehand?

We have a legacy system with some reports that are old and badly implemented (both from code & UX perspective). There are some newer reports that gives user very similar info, but it's not an ...
1
vote
1answer
73 views

Handling bad input in an autocomplete

Due to browser compatibility reasons and some issues with specific forms, in one of the products I'm working on we included a custom control for autocompletion of the Recipient field of an email ...
1
vote
6answers
102 views

Add button for grid list

My team is developing a widget that uses a grid layout to display a list of webpage links, and we would like to have an inline add button so that our users will be able to add more pages to the list. ...
1
vote
3answers
83 views

Should ergonomics be added to password strength meters?

After getting locked out of my account for typing in my password incorrectly several times in a row, I realized that the password I chose is too prone to typos and has resulted in locked accounts. It ...
3
votes
6answers
130 views

Use of technical terms

I am lead developer and in regular debate with marketing about use of technical terms. Currently users can search on string, date, and decimal. Users wanted to sum integer values in string so we ...
1
vote
1answer
89 views

UX navigation best practices for older adults

Please suggest current resources for designing UX for senior adults. W3C standards documents are about 6 years out of date. With respect to navigation on tablet devices: are menu bars preferred or ...
15
votes
11answers
1k views

The design and implementation of the purely theoretical “self destruct” button

I had an Adobe Flash instructor in college who told me a story about getting bored at work. He had some downtime and was looking for a way to pass the time. While looking at some Flash code, he ...
3
votes
3answers
65 views

How much information should you show the user when his input is invalid?

Assume you have a website that makes several checks on user-generated input. A few examples example from my current assignment: the Belgian version of an SSN is validated using the user date of ...
9
votes
3answers
929 views

Placeholder text vs. disabled text

I currently develop some forms in a desktop application. There is the idea to use placeholder texts in some input fields (edits) as known from HTML forms or touch systems like smartphones. But ...
2
votes
1answer
104 views

How to indicate that a list view can be swiped to reveal controls?

I would like some advice on any approach which is conventionally used for indicating that swiping sideways will reveal buttons. I need to answer this design issue both for iOS and Android although ...
0
votes
2answers
145 views

Optimising urinal use [closed]

When you visit a urinal (so one for the gents), you’ll find that where urinals are arranged in groups of 3, the middle urinal and floor are typically cleaner than those to either side. This stems from ...
3
votes
1answer
54 views

Hyperlink at the top of page with smooth scroll to a form at the bottom

I've been tasked with creating 3 new web pages for our site. Each page has a hyperlink above the fold that takes the user to a form at the bottom of the page just above the footer. None of these pages ...
0
votes
3answers
123 views

Best way to display a long list of static values

I am creating a grid-style list of attributes for a complex tool. Each line gives their name, data type, description, and their respective lists of values (LOVs). However, the LOVs can range from 1-2 ...
1
vote
2answers
82 views

Changing navigation based on task completion?

There is some conflict in my team regarding site navigation for a tax product. Specifically, one group wants to have an wizard-guided action, "Complete Tax Organizer", as an item in the primary ...
4
votes
5answers
201 views

Is there a way to have a user only input multiples of 5,000?

In the web app I'm designing, The user will input a restricted value that is a multiple of 5,000 with a minimum of 5,000. The maximum could potentially go up to maybe 1,000,000. (In actuality there ...
0
votes
2answers
72 views

Autocomplete / Typeahead / Find As You Type widget usability on mobile

I'm wondering if anyone has a good solution for the following scenario. In a Web App I'm working on users can type "freeform" in a text field that has an AJAX Autocomplete list "drop down" provided ...
0
votes
2answers
104 views

Best color to represent a price decrease or sale? [closed]

I work for a startup in the world of price tracking across multiple retailers. There's an internal debate at the company about color choices that represent a price that has dropped on a product. ...
11
votes
3answers
1k views

User friendly and clear way to present possible answers to a question

Which way to answer the following question is more user friendly and more clear? A) B) edit: Because I have to stick to the drop-list and don't really like options A and B, I thought of an ...
1
vote
2answers
151 views

Carousel - To have or not to have images on slides

As a developer I'm involved on a discussion about Carousels. We have a CMS backoffice where the user can activate a carousel for his/her site. The main point is wether or not is needed to make ...
0
votes
1answer
100 views

Where to put the context sensitive menu

We have a suite of web applications that use 3 levels of menus – that last being context sensitive. The context sensitive menu is currently inside a concertina menu control, but I want to find out if ...
-2
votes
1answer
125 views

What is the emotion that propels UX people? [closed]

At my workplace, I see UX folks being emotional and even defensive about users. They feel a 'duty of care' for the end user, as if they know them and deeply care for them. My question to this UX ...
20
votes
10answers
4k views

How to display a division by zero in a grid?

I have to make an internal web-app for my company (with asp.net C# and Telerik). I have a grid with financial reporting inside with a simple KPI displaying the budget already used in percentage : ...
0
votes
3answers
54 views

What's a good way to transfer a user from a mobile site to a desktop site?

Let's say we have a marketing website for a large enterprise app. There's also a link to a demo where you can try the app. The app itself is designed for full-size browser only, but the marketing ...
0
votes
2answers
67 views

Applying features and add-ons for multiple lines

I want the user to have the ability to add features and add-ons for each line on the website (order page). If you look at the UI wireframe, it will ask you how many lines do you want from a ...
4
votes
1answer
55 views

Payment Types duplicate information

We are payment company and we offer two payment types - Priority and Local. First user has to create a Beneficiary that they want to pay, there they have to select the payment type. When they are ...
1
vote
1answer
61 views

Form Label - disabled or enabled?

What is the best practice when it comes to a form having disabled fields? Should we show the associated labels disabled as well? 1) If labels are also disabled then it'll give a stronger clue to the ...
1
vote
1answer
54 views

Keyboard shortcut for clone (copy+paste operation)

We are developing a scientific software which performs a list of measurements called batch. Usually, some group of measurements are similar. So to make it easier for the user to create its batch, we ...
1
vote
2answers
78 views

Is there a way to represent information with an icon in flat UI or have they to be always actionable?

I would like to represent a file status (i.e. "needs to be reviewed", "done" etc.) through an icon. However, in flat UI you can't distinguish an actionable from a non-actionable icon due to lack of ...
0
votes
1answer
61 views

How many screen resolutions are available for Windows 8 mobile app? [duplicate]

I am a UX/UI designer and I have designed many mobile apps for iPhone and Android. Now I have to design a mobile app for Windows 8 but I don't know how many screen resolutions are available. i.e. for ...
2
votes
3answers
244 views

Are 12000 dpi laser mice overpowered for the human wrist?

So I've seen laser mice become more and more powerful over time, with newer models supporting increasing levels of "DPI". The latest ones I've seen support up to 12000 dpi. But what does this mean? ...
0
votes
1answer
49 views

If username is required for registration, but optional for login (email can be used instead), should it be part of the register form?

My registration form requires 3 things: username, email, and password. For login, the user can use either username or email (and password of course). Thus, if the username is not necessary for ...
2
votes
2answers
113 views

Is a mute button necessary in a music application?

I'm building a music player application (like iTunes or Spotify) and the time has come to implement a volume slider. I was going to implement a system of clicking the volume icon to mute/unmute, but ...
1
vote
1answer
55 views

Design: Custom code UI desgin Or Framework like Bootstrap, Foundation etc [closed]

I have been assigned a task of redesigning existing project screens with latest technology in responsive web design (RWD) to support more devices. I have analysed there are frameworks like bootstrap, ...
0
votes
4answers
92 views

Is there an html character entity which can represent “Admin”? [closed]

I'm looking for a way to represent a user as an admin, and would prefer to use an html entity to do so. (http://www.amp-what.com/) Does anyone have any suggestions, or is this a fruitless search?
0
votes
5answers
119 views

Forward/back 10 pages

Here's the nav bar I've made for scrolling through pages The double left/right arrow go back/forward 10 pages. Is this the best way to show that? Should I have text that says something like "+10"? ...
2
votes
2answers
128 views

Best way to convince managers importance of typography

Most designers know that typography has a big influence on design and as well as the most important, readability (which is a big part of ux). But consumers don't know unless they have been told so or ...
8
votes
7answers
431 views

Must the buttons of a touch interface be round because of the shape of a finger?

On a touch device (tablet or smartphone for example), is it valid to say that the buttons must be round, because the end of my finger is round? More specifically, will the user understand more easily ...

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