11
votes
4answers
534 views

When developing the user experience for mobile applications, is it better to be consistent with the platform, or your brand?

Some of the best received mobile applications seem to be those that work harmoniously with the native platform (for example, an app that sticks to the metro guidelines, for Windows Phone); however I ...
535
votes
15answers
84k views

Should “Yes, delete it” be red, or green?

Designing an interface for a CMS (Content Management System), I stumbled upon a paradox and I'm a bit confused about what to do and why to do. Context Before deleting an album, the user is asked to ...
329
votes
15answers
45k views

Should error messages apologize?

We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance." Is it ...
337
votes
10answers
66k views

Why do credit card forms ask for Visa, MasterCard, etc.?

You can tell if it's a Visa or MasterCard based on the number it starts with, i.e. 4 for Visa, 5 for MasterCard. Why do most billing forms request the type of card? It's not a barrier for bots (to ...
240
votes
16answers
14k views

What explains the current shift from glossy UIs to matte UIs?

I've noticed an interesting phenomenon in the user interfaces of many famous applications, they're moving away from the glossy complex to a more dull and bare minimum design. Why the sudden change? ...
24
votes
5answers
22k views

Best Practices for UI design on Android (Usability/UX) [closed]

I'm switching for web development to Android development. I know some things about web usability and I see that UX is too often left behind on Android from my I experience with it. As the interaction ...
83
votes
11answers
7k views

How to “force” users to upgrade their browser?

I couldn't think of a better title for this question, but please don't jump to conclusions - I don't really want to point a gun at my users heads! I have a site that works well with the modern ...
154
votes
12answers
20k views

Is there a point to paginating articles online?

Is it better to paginate a long article or show the entire article on one page? The following is a side-by-side of the same article. On the left is page one with navigation and on the right is the ...
48
votes
6answers
8k views

Infinite scroll vs Pagination in E-commerce websites

Infinite scroll has been around for a while now, however I have not seen infinite scroll being implemented on any successful or well known e-commerce sites. Does anyone know of any e-commerce sites ...
94
votes
19answers
9k views

Which way should be “on” for a switch?

Most of us use switches every day in various forms. And although there are sometimes general norms in countries as to which direction is "on", there is variation between countries. So when ...
43
votes
9answers
2k views

Do non-technical/non-web savvy users understand the concept of tags?

Here at Stack Exchange we're currently wrestling with weaknesses in our tags system. As we open up new verticals – some of which include very non-technical users like cooking – we suspect that the ...
30
votes
4answers
27k views

What is the exact difference between fluid and responsive design?

What is the exact difference between fluid and responsive design? I am bit confused about fluid and responsive design. Fluid is the one where we give width in percentages so that design will look ...
91
votes
15answers
25k views

Is coffee a good excuse for a slow application start-up time?

I was dragged into a meeting with a client to consult on any usability issues as we watched a user performing day-to-day operations with a software application. The first thing that happened was that ...
65
votes
7answers
12k views

Re-thinking “hover” functionality with touchscreens in mind

Take the following page as an example (possibly in Firefox only): As you hover over each search result, an "+ Add to Firefox" button appears. However, that idea of the button appearing upon ...
17
votes
7answers
2k views

What makes a good form?

I've recently been given the challenge to create a preferably 'fun and engaging'-form, consisting of about 40-50 fields. The form consists of four parts, Employee-contact-info, Employment-description, ...
23
votes
6answers
1k views

Documents similar to Microsoft's guide on creating the best user experience

For several years, I've refered back to Microsoft's best user experience guide document but I'm starting to think that by just using one guide as my, uh, guide, I may be narrowing my horizons a ...
58
votes
15answers
26k views

Why is it impossible to deselect HTML “radio” inputs?

Previous title: Default behavior of HTML “radio” inputs: Did they get it wrong? In HTML, there are currently two types of "checkbox" style controls: Checkbox: Allows toggling on/off, multiple ...
41
votes
6answers
2k views

Should I provide feedback from a save button?

I'm currently in the process of developing a Windows Application which produces Word Documents. In the program there is the ability to save your progress (different to the "Save as a Word Document" ...
29
votes
11answers
7k views

Most User-Friendly Form Fields for Entering Date/Time?

What are the different ways to have fields in an application for date, time, or both? What are the pros and cons for each? The most common seem to be a combination of 2–3 drop-downs, or some form ...
22
votes
9answers
1k views

How can you make a user experience addictive? [closed]

What factors and techniques contribute to making a user experience addictive? I ask this in the context of websites, games and other software. What makes people want to keep coming back for more?
81
votes
7answers
7k views

What reason could Nintendo have had for putting the A and B buttons the wrong way round?

When Nintendo brought out it's first game system, the NES, it had a controller with four buttons: Select Start A B However, somewhere, a designer, in their infinite wisdom, decided that the A and ...
8
votes
3answers
2k views

How did you create design guidelines for your organization?

As a newly hired UX specialist, I'm planning to create design guidelines for developers and QA testers in my organization. The problem is I'm not sure what's the best way to approach this. Shall I ...
51
votes
6answers
6k views

Why don't ATMs give you cash before your card?

I live in Australia, so this might not apply worldwide, but here, when withdrawing money, the ATM will give me back my bank card, then several seconds later the cash comes out. This typically leads ...
28
votes
9answers
9k views

Is there an optimal font size?

For most website projects I've been involved with, the font size for the bulk text is usually 12px - 13px, but I'm wondering if this is a good size. I remember reading an article saying that font ...
12
votes
5answers
2k views

UX style guide techniques

I've recently started a major redesign for a large web-based financial tool. To aid future development, I'm planning on generating a UX style guide that outlines best practices for things like forms, ...
69
votes
22answers
12k views

Do we need good-looking design for a program internal only to our company?

Do we need to make the user-interface look good (adding images, animations, etc.) for a program internal only to the company? Making the user-interface look good might slow the performance of the ...
21
votes
7answers
3k views

Pros/Cons of PSD mockups vs. HTML mockups

I've read some articles (this one and this one) recently that are opening my eyes to HTML mockups as opposed to the usual PSD mockups. In the article they cite certain pros: Changes are a lot ...
32
votes
10answers
3k views

Has user testing found that the “three horizontal bars” for main menu on mobile is commonly understood?

"Three horizontal lines" aka "hamburger icon" seems to be becoming a convention for the "main menu" button, especially on mobile sites: Has anyone done any user testing of this convention, or got ...
32
votes
9answers
2k views

Ratings: 3 stars vs 5 stars. Why 5?

It's the most common interface used to display votes is the “star rating system,” in which a particular number of points (often expressed as stars) is assigned to an item by each reviewer. We find ...
31
votes
9answers
6k views

Good reasons to use bad UI

I know you just read the title, take a deep breath. I'll explain. When should we make a conscious decision to retain poor UI, even if temporarily? Not because of budget or time constraints but ...
16
votes
13answers
1k views

How to build a budgeting interface (sum of items must equal 100)?

I'm trying to build a visual web interface where users can distribute a budget over some (varying) number of items. For example, if the budget is 100 points, I might allocate: 50 points to 'Apples' ...
35
votes
5answers
5k views

Default gender, “Male” or “Female”

Should our default gender when selecting male/female on the dropdown list be based on the local sex ratio (if a country have more female than male then female is the default value)?
19
votes
6answers
1k views

How can I deal with diverse gender identities in user profiles?

I'm trying to work out the wording for (preferably) a gender dropdown in a user profile of a site I'm working on. I want to be inclusive of people who don't gender orient to either male or female ( ...
15
votes
4answers
3k views

What is the ROI of UI or UX design?

I was trying to find out if there have been studies on how much a bad UI or UX design affects sales on websites? I couldn't really find anything in my searches. Also, does anyone know about any ...
50
votes
9answers
5k views

Undo History - Why limit it?

Why do most applications have fairly limited 'undo' history functionality? I've been caught out on multiple occasions (granted its technically my fault) where I've needed to undo a number of changes ...
44
votes
10answers
3k views

What is the best way to inspire users to choose strong password?

Most of the users use weak passwords. They may use weak passwords even for services where they store sensitive information. I think it's because they don't believe that their password may be ...
33
votes
9answers
4k views

What are the drawbacks of designing a Windows application to look like a Mac application?

I'm working with a company whose product is a Microsoft Windows application. As the UI/UX designer (and as a Mac user) I want to redesign the application so it is more visually appealing. Are there ...
21
votes
5answers
598 views

When displaying statistics to a user, is it better to bold the data or the label?

The following picture shows some statistics. Here they bold the data, not the label. Which is better? Does it depend on the information being shown? What if you have a header on a report with some ...
20
votes
3answers
3k views

Input form label alignment top or left?

Although I have researched on input form label alignment, I need solid suggestion on when to use form label alignment top and when to use left and why? For example in the below form username and ...
16
votes
3answers
2k views

confirm email or email verification later?

I have a registration form, name, email, password. I also offer the Facebook connection and in the future all other Open ID ways but for now I would focus on the regular process: Currently, I require ...
30
votes
8answers
1k views

Is it a good idea to have a large footer containing many links?

In recent years, it's become quite a common design pattern to have a large footer on every page, containing a 'mini sitemap'. For example: This has supposed SEO benefits, but would also seem to ...
20
votes
4answers
515 views

Does the average user understand the difference between “tagging” and “categories”?

Which is more user friendly for the "mass population" on the internet? Is it better to present the traditional "category" pattern when having them post something on your site, or is the "tagging" ...
18
votes
4answers
3k views

Inline editing or modal popup

I'm interested to know what would be best the option from a UX perspective. I have a table in which i need to decide if i should edit each row with inline editing where you can click on each item in ...
42
votes
8answers
4k views

When should hyperlinks be underlined?

Have you noticed that more and more websites have removed underlines from hyperlinks? For example, the current beta test of Google doesn't have underlines on the search results. Google, along with ...
34
votes
10answers
2k views

What's the point in electronic devices beeping on keypress?

Many electronic devices, mostly cell phones, by default beep on keypress. What's the point in that? Once a key is pressed their state is changed and that's reflected in the graphic interface anyway. ...
22
votes
7answers
3k views

Why does the golden ratio work? Or does it?

This is just one example of an article promoting use of the golden ratio in design. Over the past few years I've seen quite a few similar articles, but none of them really seem to go into depth beyond ...
18
votes
6answers
2k views

Has Fitts' Law been adapted to Touch screens?

The question Is there any difference in element minimal sizes on 10 and 24 inch touch screens? made me wonder; has Fitts' Law been successfully converted to Touch related events? There's 3D movement ...
18
votes
5answers
3k views

Is left-aligned text generally preferable over centered text?

I am currently reviewing the usability of some internal reports. One thing which strikes me as odd is that all the text is centered. I always prefer left-aligned text. But apart from my personal ...
12
votes
6answers
2k views

Alternatives to a dual list for selecting a bunch of items from a long list?

What alternatives and examples are there for selecting a bunch of items from a long list of items instead of a dual list? This question has some nice enhancements on the traditional dual list, but ...
10
votes
4answers
552 views

“Selling” the management on need for UX focus

After the novelty of finding this SO section wore off (and being rightfully shamed of asking a duplicate question), I'd like to rephrase this question so it would target what I feel is a gap in ...

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