52
votes
17answers
4k views

Adding USA at the top of dropdown list of countries. OK practice or not?

Some web sites have a country dropdownlist where USA and Canada are listed at the top of the list (as well in their normal positions). I read once that this was insulting to non US/Canada users. The ...
52
votes
10answers
8k views

Is it safe to assume everyone uses / has mouse wheels?

Is it safe to assume all users are aware of using the mouse wheel to scroll and that all users have a mouse wheel on their mouse? I'm hoping to implement a scrollbar which stays hidden even when you ...
52
votes
9answers
6k views

Undo History - Why limit it?

Why do most applications have fairly limited 'undo' history functionality? I've been caught out on multiple occasions (granted its technically my fault) where I've needed to undo a number of changes ...
52
votes
17answers
3k views

What word can be used to mean either click or tap?

Very often we need to speak generically about clicking or tapping an item, but there seems to be a lack of vocabulary in English for this. We could just say "click or tap" every time, but that is ...
51
votes
6answers
6k views

Why don't ATMs give you cash before your card?

I live in Australia, so this might not apply worldwide, but here, when withdrawing money, the ATM will give me back my bank card, then several seconds later the cash comes out. This typically leads ...
51
votes
4answers
6k views

Is there a better way than zebra stripes

Currently we are working on a project that includes many datatables. Before deciding to use zebra stripes to make datatables easier to manage, I wanted to ask if you could advise a better solution ...
50
votes
10answers
5k views

Refusing a user permission to click a URL

I've been asked to work on a system message on an intranet where by there are various URLs (linking to lists of content) that have permission rights attached to them, so only certain users have access ...
50
votes
6answers
9k views

Infinite scroll vs Pagination in E-commerce websites

Infinite scroll has been around for a while now, however I have not seen infinite scroll being implemented on any successful or well known e-commerce sites. Does anyone know of any e-commerce sites ...
50
votes
7answers
6k views

Why are clients afraid of empty space?

At first everybody agrees about the simplification need and the "less is more" theory. But when it comes to design, they are uncomfortable to see a minimalist page and want it to be filled with ...
50
votes
4answers
20k views

Why does backspace go back a page? This behavior is so frustrating!

When using a browser, like Firefox, I appreciate that I can easily navigate my tab history with Alt+← (for back) and Alt+→ (for forward.) That makes perfectly good sense to me, and I've used that ...
49
votes
13answers
2k views

Personal information in messages

Is it good to add some personal information (name, username or other) in success or error messages?
49
votes
8answers
3k views

Should I fill empty space in bars?

It's about bar-charts in a table. Every row has a bar, which visualises a value of the row. The biggest value of the whole table is the maximum of the bars and not necessarily on the same ...
49
votes
11answers
9k views

Why did Microsoft choose the word “Recycle Bin”?

If you delete something in Windows OS, it will go to Recycle bin. But if you think about it nothing recycles in it right? Say, you delete a virus infected file and again restore it from recycle bin ...
49
votes
10answers
5k views

Is clockwise or counter-clockwise rotated text easier to read?

When rotating text with css, should it be rotated clockwise or counter-clockwise? Is one more readable than the other? Counter Clockwise:     —    ...
49
votes
13answers
49k views

Common screen resolution?

I'm developing a web application which is quite information heavy. This means that every pixel available in the screen for display helps a lot, to avoid the UI looking too cluttered and to display ...
48
votes
11answers
5k views

Why is the input field always at the bottom of a chat window?

It seems like the input field for writing your messages in a chat application is always placed at the bottom of the conversation. Do we have any argument for this seen in a UX perspective?
48
votes
12answers
3k views

How can I guard against users accidentally sending emails without attachments?

I often dash off emails to people and still I forget attachments. I am using an email client which does keyword sniffing, e.g. if I type 'attachment' or similar it will pop up a warning, but more ...
48
votes
12answers
4k views

Preventing users from closing browser tab. Bad idea?

I have a customer who wants to add one of those annoying JavaScript alerts that prevent users from closing a browser tab to make them a discount offer. You know, something like: "are you sure you ...
48
votes
7answers
5k views

Responsive Web Design - what should happen when the mobile device is rotated?

Currently, the standard behaviour for viewing web pages on a mobile is that: If viewed in portrait the text is smaller because the width of the device is small and the whole page width needs to fit ...
47
votes
12answers
13k views

Why did early telephones use a rotary dial instead of 10 individual buttons?

I was watching a video of little kids trying to figure out how to use a rotary phone, and it was not immediately clear to any of them how the rotary mechanism was supposed to work. That got me ...
33
votes
12answers
3k views

What to do with the “last” button in pagination?

A large number of lists and search result pages use "First" and "Last" links, sometimes styled as "<<" and ">>". In most cases, the "last" button is also the far right one, which seems to be ...
27
votes
10answers
4k views

Show not implemented functionalities to tease the user

I'm working in a startup and we're building a web based application. Not all our features have been implemented yet but we want a way to tell the user that they'll be there one day. Our current ...
26
votes
8answers
4k views

“Do Not Disturb” tags in hotels, how can they be improved?

We've seen keys being replaced by key cards, new LCD TVs, WiFi and LAN in each room but the one thing that doesn't seem to have changed is the "Do Not Disturb" tag that can be hung on the doorknob ...
24
votes
6answers
2k views

Is it OK to phrase the title of a modal as a question?

Modals are often used to force the user to make a decision, so they're basically questions. Is it ok to present the question in the title of the modal? Something about it rubs me the wrong way. This ...
18
votes
10answers
3k views

What are good UI patterns for selecting exactly two items from a list?

In a piece of desktop software, I have a around 20 items. These items should be shown in a list, which fits on the screen. The user should be able to select exactly two items in the list, then, a ...
16
votes
5answers
639 views

Which trial experience is better?

Imagine a professional online application in Flash or Silverlight that's being sold for around $15 per person. Which in your opinion is best for the first-time visitor? Give everyone access to all ...
12
votes
4answers
1k views

Right-Click menu awareness on Web Application

The web application I am building has a custom right-click menu. I'm concerned that the user might not find this menu as normally right-clicking will only display the default browser's menu. Is there ...
11
votes
4answers
492 views

How should I name the paid app VS unpaid app on mobile devices?

I will be releasing a paid and unpaid version of my app on iPhone and Android. How should I name these two versions? Some popular choices I've seen are: Namezilla Free + Namezilla Namezilla Lite + ...
10
votes
3answers
1k views

Android: Back Button Only vs. Extra Navigation

General UX question for Android: Assume a simple view (activity or fragment) hierarchy, like so: A --> B. The transition from A to B is added to Android's back stack. On screen B, is it best to ...
5
votes
2answers
287 views

A standard / benchmark test for user familiarity or proficiency with computer technology in usability testing

When conducting usability testing, a variable that comes up is the competence or familiarity of different users with Internet or software application technology. It seems strange to compare different ...
4
votes
1answer
305 views
+100

“Right arrow” meaning for blind users

I have a menu with right arrows next to the elements that have child pages under them. The child items are not displayed in the menu, the arrow only indicates to the user that after they navigate to ...
4
votes
1answer
257 views

Best way to allow registration to an invite only web app?

I'm in the process of planning a web app which will offer an advice service to people who earn above a certain salary threshold. The thinking is that the new users will be procured through their ...
3
votes
4answers
138 views

Determine which features not to show in responsive designs non-full site view?

All of us know that mobile first approach is the way to go developing new applications. But there are few cases where this is possible. Often the customer already have a web application online, which ...
3
votes
4answers
325 views

What is the best the message “Server is not Running” or “Please start the server” and why?

I need to show theis error message when local server is not running. I need to know which message is delivering the right information.
2
votes
2answers
1k views

Quantitative and qualitative data used in UX research

I am trying to find examples of user behaviour research that combines both quantitative and qualitative data. It seems to me that most of the research leans heavily or exclusively towards one approach ...
2
votes
2answers
104 views

Adding restrictions vs. adding options

I'm working on a b2b marketplace that is completely free as of yet but I'd like, in the near future, to give users the option of purchasing a premium account of some sort. What I want to know here is, ...
2
votes
2answers
69 views

How does providing feedback influence quiz performance?

Working on the design of an online quiz tool, I'm considering what would be the best way to give feedback to the users. It's about multiple choice tests used for knowledge testing of health care ...
2
votes
2answers
36 views

Invite users to inline edit not only on hover?

It's very common to indicate to the user that they can "edit in place" by changing the style of the editable content when hovered over (e.g. adding a yellow background, "click to edit" tooltip, pencil ...
1
vote
3answers
65 views

Make entire container clickable?

on the homepage of our site we display an ad container whose purpose is to call attention to a unique feature that only we offer. Currently there is only one textlink on the container that reads ...
1
vote
1answer
35 views

Sorting table according to a single column with multiple values

Have a design related question. The image shows a sample table sorted according to the column 'Position'. How would one sort the column according to 'Office', with the fields having multiple ...
0
votes
2answers
21 views

ECommerce - Suggested Products

I'm working on a quoting system for a catering company. It's really just going to be a 3 course menu, where the items in each course will be suggested based on the event type selected. For each ...
0
votes
1answer
13 views

When to use explicit CTA vs. allowing for Discovery?

I have a basic Commerce Layout (sketch layout below). I want to integrate an option where the user can specify a budget limit for Quantity, Cost or both. Question: Would I need to spell out the ...
0
votes
0answers
7 views

How do I design a web page to use, but not abuse parallax scrolling?

There seems to be a lot of hype around parallax scrolling now-a-days. I'd like to know if there is a best way, or at the very least, a good way to design a web page that uses parallax scrolling, or ...
0
votes
0answers
14 views

Why is scrolling with the mouse wheel (i.e. in Chrome) in discrete steps?

Wouldn't it make much more sense to smooth this out? I really have trouble keeping focus while reading and scrolling a bit at the same time, and it really feels outdated. Despite mousewheels are ...
0
votes
1answer
11 views

Placing content above the main navigation

Had a meeting with our Product Manager yesterday and he's requested that we put content above our site design's main navigation. Specifically, his request was to put the end-clients logo in the top ...
0
votes
2answers
26 views

How to design an interface when a single user is an outlier?

I have designed an internal application to be used by a single engineering team. My stakeholders gave me a resolution I should design all the interfaces at. The application I am working with does not ...
0
votes
1answer
19 views

What are the proper keys for navigating multi-column “search as you type” results?

Given a search box that has a menu which opens after the user begins to type listing results in two columns, plus a "view more results" button and a "close" button, what are the correct keys for ...
0
votes
1answer
74 views

Where Can I Find Good Contemporary Tabular Data Design Examples

We are building a reporting/dashboarding application that mixes data visualizations with more traditional gridded tabular type presentation. In our application one can click on a chart, and drill down ...
-2
votes
2answers
45 views

Middle button on Touchpad

I had never seen live any laptop which touchpad block includes a middle mouse button. It always brings only left and right mouse buttons. So the question is: what can I do to achieve the effect of ...
-6
votes
1answer
416 views

Why AMBULANCE is written as ECNALUBMA on emergency vehicles?

Why is AMBULANCE sometimes mirror written on emergency vehicles ?

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