3
votes
2answers
313 views

Is it true that people expect tooltips in 'old looking' systems but not in 'new looking' systems?

My hypothesis is that if you have old plain HTML forms, users are more likely to hover over elements and read tooltip texts giving more details about them. But if you style the forms to look new/fresh/...
4
votes
1answer
661 views

What is a reason for using both autocomplete and suggestion features?

This pattern is best shown when searching on Google. When a user starts typing (in this case stack), four suggestions show up on a dropdown list below but also, at the same time, the one that is at ...
3
votes
4answers
616 views

Should mobile websites show a dedicated area for scroll bar like on desktop websites?

I often get these complain from my management team when i design long pages for them. I cant cut on information only because i have to fit in it one page. Some really basic users do not know if they ...
4
votes
4answers
111 views

Where in the registration wizard to select the type of user?

Currently I deal with registration for an educational web site. I came across a problem with registration. The web site has different sections for five different audiences: candidates - students - ...
2
votes
1answer
123 views

Should create and edit views be the same?

I'm working on the admin section of a web application. The admin can create and edit users, and user permissions. The project manager wants the creation view to contain a form to add user information ...
0
votes
1answer
2k views

Is address title field important in shipping address?

I am working on address book feature on ecommerece site. This feature lets user select shipping address from his previously saved addresses from a address book page. Is it important to have a seperate ...
18
votes
9answers
3k views

Where is the best place to ask the user their ethnicity?

I'm building an enterprise mobile application for health and medical purposes, and due to the data driven nature of the app we ask users to enter their ethnicity. It's entirely optional but it allows ...
1
vote
2answers
286 views

What does “chrome” mean in Microsoft design guidelines?

One of the most important principles in Microsoft Design Guidelines is: put content before chrome. What does chrome refer to? Just like action items?
0
votes
1answer
154 views

Is it a good idea to check if user has already registered an iCloud email and alert if they have?

I think checking coincidences between an user email with another email but with the @icloud.com extension would be a great feature to add on a registration process. This would be a great way to try ...
3
votes
1answer
101 views

What is the best way to visually indicate correct plug alignment with socket (hardware)?

I currently have a problem where users are not correctly aligning a plug with a socket on an electrical device, leading to the plug being forced and the pins breaking. Users have suggested putting a ...
10
votes
5answers
732 views

What is the best way to show conditional fields?

We are creating a desktop app where (business) users can enter contracts. The issue is that the contract form contains a very large number of fields, with some of them being conditional. An example ...
2
votes
1answer
151 views

Observing and finding bottlenecks of a process

My main focus in UX is web UX, but I've been requested by my supervisor to help with improving the process of an installation company (not web-related). I proposed doing contextual interviews (CI) to ...
7
votes
6answers
315 views

What are some ways you can encourage people to read the Instructions?

We make educational software. Each Lesson has instructions. Sometimes the instructions are fairly obvious (Click the picture that matches the spoken word), sometimes they are more complicated : ...
18
votes
5answers
3k views

What is your UX strategy when your users want opposite things?

Getting clear user feedback is great. But what do you do with the feedback when different people, or groups of people, want different things? I have encountered this situation a few times recently. ...
2
votes
3answers
887 views

Best practice for inputting a date on a mobile device

Of a few options, I'm wondering what the most user friendly way to have a "date of birth" selector on a website viewed on a mobile device. Nearly all users would be from about '85 on, but could ...
7
votes
4answers
392 views

Best practice for scrolling and orientation within non-touch displays: line-wise vs. page-wise scrolling?

I've been searching the web for quite some time now, but either I am always using the wrong keywords or there is no literature out there on this topic... What is the best way for a user to orientate ...
11
votes
4answers
2k views

Is a higher priority a smaller number?

If I tell you drinking coffee is "priority one" for me; I am reasonably sure you will assume that is it very important for me to drink coffee. But is it logical to think of a low number as a high ...
8
votes
6answers
610 views

Alternatives to System Usability Scale (SUS)

What major 'competitors' exist for the SUS survey? Is there anything picking up a significant degree of acceptance as a standard to the extent that SUS has? In particular...is there anything which ...
1
vote
1answer
138 views

Creating a UI/UX that will let a customer and service operator debate and decide on the price of a transaction

I am trying to create a user interface that will let a customer and service operator debate and decide on the price of a transaction. Initially, the program sets a preset value. This is the average ...
21
votes
7answers
2k views

How do you build empathy for users that you don't relate to?

I'm currently working on defining and improving the way my company handles customer feedback and, in particular, feature/improvement requests. One challenge I have is that I don't empathise with our ...
2
votes
1answer
66 views

How do I get KPIs within an enterprise environment?

Yesterday I had a telephone conference with a business analyst telling me, that any hedonic feature within our enterprise product will only be considered by our stakeholders if they are convinced with ...
1
vote
1answer
45 views

Wire-framing tools to use your own custom assets and styleguide [closed]

I'm looking for a way or a wireframing tool that has a way to create high fidelity mockups using custom UI assets that have been already created and custom defined grid to match your own design style ...
3
votes
0answers
1k views

Does material design form fields provide good UX? [closed]

We recently changed our website design to use Google's Material Design. Quite a good number of long time clients had problems with the new forms layout. Problems identified by us; Presented with a ...
3
votes
2answers
1k views

Is the use of checkboxes discouraged in mobile UI?

See Google Material Design (http://www.google.com/design/spec/patterns/selection.html) where it is mentioned that "Using checkboxes (or custom analogs) to initiate selection is an explicit anti-...
2
votes
1answer
159 views

Best place on screen to put drag and drop

I'm having a set of items and a set of groups, The items can be dragged and dropped onto the groups to make a different combinations as user wants. Now my question is which is the best place on ...
4
votes
2answers
783 views

Should home pages say “Welcome to [name]”?

Often when I don't fully know what to say on the main page of a website or app I'm making, so I instinctively write "Welcome to [website/app name]". However, I also wonder if this is just a silly, ...
2
votes
2answers
116 views

Is it OK To Opt Back In User After Making Purchase

We had a user opt-out of our marketing emails 2 weeks ago. At that time, they were a lead and had not ever purchased a service from us before. One week ago, they signed up and paid for our service ...
1
vote
4answers
201 views

What visual metaphor is this checkbox trying to achieve?

I teach a course with a piece of software that makes liberal use of this checkbox: I'd say around a quarter to a third of participants completely fail to use it without help. They all try to drag ...
1
vote
1answer
77 views

Is it okay to add a link to only one tab in tab bar?

I am working on a scanning app that has two possible workflows. The mock up below is the scan screen for one of those workflows. Users can switch tabs to go home, see previous scans, and access ...
1
vote
1answer
340 views

Preload or postload a text file for autocomplete jquery

I have to add an autocomplete implemented in jquery and my list of suggestions is approximately 300-400 key value pairs. About 15-20 kb total file size. Since the list is not going to change often, ...
10
votes
2answers
1k views

Should :focus and :hover styles be the same or distinct?

I'm in the midst of redefining a cross-application style guide, and I want to make sure we're accounting for accessibility in the design, including contrast ratios, text sizes, and focus states. One ...
2
votes
1answer
111 views

How can I display 13 selectable items on a “Mobile First” responsive webpage?

I have a 13 selectable elements list to be displayed in a Mobile First" responsive webpage. The elements are pure text of about only one line. I have been struggling with my mind to find a solution ...
1
vote
1answer
62 views

Previews in markup editors

I have seen different approaches to previews in non-WYSIWYG editors. One is to have a edit and preview screen side-by-side or like here on stackexchange the preview below the editor. And the other ...
3
votes
1answer
59 views

Is there a standard list of the most popular modern web usage terms/labeling?

I am working on style guidance for a enterprise app. The name of the UI components within the app is not consistent. Is there any standard list of web name, terms or labeling as a reference for making ...
12
votes
6answers
3k views

How to indicate that a card is expandable?

Currently I'm working on an app which uses a vertical 'list' of cards, somewhat like Google Now. These cards can contain static text, (small) images and some control elements (buttons etc.), or a ...
3
votes
1answer
170 views

How to indicate an element is loading without animation?

I'm working on a product detail page that contains a 'Table of Contents'. Due to some not so great API work, I'm in a weird situation. It takes between 10-20 seconds for the app to check if there is ...
2
votes
1answer
1k views

Grid system for mobile app mockups?

1) For native mobile apps (iOS7, Android etc.), do you guys do mockups using the grid system too? Like maybe, 4-column grid layout for mobile apps? I heard of the grid system being used for responsive ...
3
votes
3answers
75 views

Struggling with implementing a 'Basket' area when the available content can be free as well as priced

We have a system that allows for companies to either have a selection of free items that their users can pick and choose from (which they can then add to a personal list of items), or a selection of ...
1
vote
1answer
158 views

Insert URL to text field

I need to allow a user to insert a URL into a text field (using copy+paste), as well as inserting a list of URLs. This can be done into same field or to be separated into two different experiences. ...
1
vote
3answers
439 views

Best way to display a list of links to articles?

I have a page that links to other pages on my Wordpress website. At the moment, I am displaying them in an unordered list. However, in my opinion, it looks a bit cluttered. Plus, I'm afraid that the ...
4
votes
2answers
83 views

Digital subscription on Newspaper differs from paper version

We browse newspaper sites daily and find the news the editors find most readable determined by the editors. They decide how important a news is, how it should be presented to the audience. Those news ...
5
votes
3answers
303 views

Tagging symbols (eg. @, #) What are the others?

I am creating a tagging system like Facebook. But unlike Facebook, where it would show all kinds of objects (eg. people, page, groups) under the '@' symbol, I want to separate things better. For ...
0
votes
2answers
108 views

Why are the users complaining of getting lost using this navigation menu?

Inside the website kteohellas.gr there is a subsection where it is explained in plain Greek what is the procedure to be followed in case you want to transfer a motorcycle from one owner to another. ...
0
votes
1answer
4k views

Android- Navigation Drawer with sub-menu

I am designing android app in which I have some categories and sub-category. What I am doing? In first image I have placed category menu item with sub-category menu item in Navigation Drawer. Sub ...
14
votes
2answers
2k views

Which is the better UX for a user to see their password at the login screen?

These are the two options I'm considering. Having a tickbox for a 'show password' option, which would let the user see their password. A 'caps lock' icon would be in the password text area which ...
1
vote
1answer
192 views

Saved Search vs Ad Hoc Filters

I'm looking for a way to allow the user to perform a search quickly & easily, most of the time using saved searches with relative dates. Frequently the user will want to perform ad-hoc searches ...
1
vote
4answers
216 views

Best way to place a logo with a new merger company logo

Best way to place a logo with a new merger company logo? Would placing it next to each other be confusing?
4
votes
4answers
455 views

What's the clearest way to visually show greater or less than

I am designing a UI to allow users to set time-based goals. What is more recognizable, why: (a) >5h (b) +5h (c) 5h+ (d) 5h or more This is tabular layout so saving space, consistent ...
2
votes
1answer
142 views

How often do people mistype their password?

Has anyone done any studies or gathered data on how often people typically mistype their password? What is a normal rate of fat-fingering, forgetting password, etc.?
1
vote
4answers
233 views

“add to cart” view - total amount or total products?

I am designing a new experience for an e-commerce website that will go live soon and i will want to check it's conversion rate in terms of "My cart" feature. I thought it will be a good "call to ...

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