1
vote
2answers
45 views

Research methods specific to former customers?

I have the opportunity to reach out to former customers to understand why they decided to move to a competing product. Are there any specific approaches for this type of customer engagement? Any dos ...
2
votes
3answers
453 views

Improve form design for more efficient editing/browsing through data

INTRODUCTION: I am asking for advice to properly redesign the GUI so user can have the best possible user experience. Although I am generally satisfied how things turned out for entering data into ...
61
votes
14answers
12k views

Make people understand they can click on a button in a flat design

I'm creating a flat-ish responsive website, which basically is an online résumé. I'm displaying skills (but it could be whatever) in a grid system. Each skill is clickable, to display some ...
14
votes
3answers
559 views

Purposefully obscure user interface design to encourage behaviours

Installing Windows 8 makes it seem that it is mandatory to create a Microsoft account, however the option to install without one is there, albeit wilfully buried. Logging out of the Windows Phone ...
0
votes
2answers
110 views

Terminology - User / Account / Profile / Login

These words are often used to refer to the same thing, even though they have a bit different meaning: User, Profile, Account, Login. When researching I found an article called Monday Back to Basics: ...
4
votes
4answers
179 views

How to differentiate between dismiss and delete

Our system creates some records and have a review screen that lets the user see what was created. We would like to allow two actions in that screen: Delete - remove the records completely, with no ...
0
votes
0answers
76 views

Ask a Question, Get a Response Now or Later

I'm building a mobile app about asking questions and getting responses. The responses can be almost immediate (~10-15 seconds) but about half of the time it may take hours for a response to be sent. ...
1
vote
3answers
610 views

What's the right behavior for the tab key on a combobox?

What should happen if a user is scrolling through items in a combobox with the keyboard and they press the Tab key? Should it behave like the Enter key, selecting the currently highlighted item and ...
0
votes
1answer
68 views

How to interlink sibling websites?

Backstory: I am building a non-profit website that will visualise public spending and there is a for-profit sibling that will generates revenue for the non-profit by selling the visualisation tool for ...
1
vote
3answers
257 views

Examples of Improved Virtual Queue

In the event of high demand traffic that can spike 100,000+ concurrent users, a queue is common to manage the flow of that traffic without crashing the site - these are common on sites like ...
3
votes
6answers
1k views

What's the best button progressbar?

I've made a sketch of different button progressbars, but I need to know which is the best one and why based on a few key factors: Perceived speed (fastest). Noise/Distraction level (least ...
8
votes
5answers
1k views

Are there more elegant options to CAPTCHA? [duplicate]

Are there more elegant and user friendly options to captcha out there? Not only do I find that the format of captcha really muddles up a site design, but often users have to refresh for a new one ...
0
votes
3answers
398 views

How/should I display data that has different units in a chart?

I need to display some data for users to look at at track their progress, and at first I thought of using a line chart, which at a glance seems okay. But the problem is there are 2 different units ...
0
votes
1answer
162 views

What's the easiest website registration process?

Are there other ways of confirming a user registration other than a confirmation email? I'm finding a lot of confirmation emails are getting sent to users junk mail folders and flooding our customer ...
1
vote
2answers
93 views

Validation message when only one thing can go wrong

We have a very simple form overlay for adding items (let's say cars) to a list. There can only be one error, which is to enter a duplicate car name. We've had a rather split opinion on the team as ...
3
votes
0answers
34 views

Can anyone recommend any good Domain Modelling/Taxonomy tools? [closed]

I work as part of an agile team with distinct disciplines - at the moment we use Confluence as our wiki space for projects - and therefore it's the most sensible place for our living, breathing domain ...
1
vote
1answer
143 views

What are some design patterns for a cycle button?

I'd like to make use of a cycle button, i.e. a single button that will toggle between a number of states (three or four). Since these buttons are generally frowned upon, there are few examples of ...
3
votes
2answers
187 views

Edit mobile notifications on desktop client

Should there be a setting in the desktop client to let users edit mobile notifications? Is it ok to not allow this in the desktop client and just let them set mobile notification preferences from ...
2
votes
3answers
502 views

How to display long text in a short input box?

I can't decide which of the following 3 options is best so I'll ask here which option would you choose and why? Edit: to be clear those are text input controls and not cells of table data. Try them ...
1
vote
3answers
70 views

Entering Multiple Items and Their Properties, how to go about on Mobile App?

I'm developing a simple Bill Splitting App First step is to add the people, then on the second page you add the items and who it belongs to. Now my issue here is that I'm not sure how to approach ...
0
votes
1answer
90 views

Clear selected character of Alphabet Filter

I'm working with a results grid for which I am adding an "alphabet filter": The darkened portion indicates the selected letter for which to filter. I'm attempting to find a good way to indicate ...
0
votes
1answer
324 views

Server side UI vs. Client side UI [closed]

I'm reading a job description which reads... You are an experienced front-end developer with expertise in Javascript,HTML,CSS & server side UI frameworks (PHP/Python/Node.js). I've always ...
2
votes
0answers
117 views

Interaction Design Foundation - Interested in Hearing Experiences [closed]

I found what looks like an interesting course: The Psychology of Interaction Design being given by the Interaction Design Foundation. ...
0
votes
2answers
110 views

Personal Websites - Simple or Animated, how to balance between creativity and content-ambiguity? [closed]

Personal websites are a space to showcase personal skills, and show passion about different things, whether by writing articles, or building things. Animated websites, sometimes, are hard to be ...
1
vote
1answer
121 views

Filter dropdown select - empty should still appear in the UI?

Should a filtering dropdown appear in the UI when the content to filter (list of items) is empty? For example there are two tabs in one page that represent two categories of items. In the content ...
1
vote
4answers
660 views

UI to convey competency or skill level?

Are there any guidelines out there as to what could be used to effectively convey competency at x, where x is a professional ability of some kind? At the moment I'm dividing skills up by core and ...
1
vote
2answers
94 views

Should you change your prototype mid-test?

I am conducting usability tests internally and consistently a design choice keeps coming up as confusing. The tripping point is toggleable tags and whether they should look disabled when not ...
2
votes
4answers
178 views

Where is the best place to put Terms & Conditions in a sign-up flow?

I am creating an app that when the user taps a certain action button such as "Follow" they are taken through the login flow. Included in the login flow is 1) Asking for Facebook permission 2) ...
1
vote
1answer
218 views

In which position does a loading spinner look faster?

I know that if a spinner spins backwards or faster or both the whole loading will be perceived as faster by the user. But what about its position near a text? Let me make an example... Loading ...
0
votes
3answers
108 views

Embedded link in text or small link icon next to it in document?

In a document which has so many links (e.g. this CV), where the blue is overwhelming the black, and the whole sentences/groups of words are links, not just some words in the middle, should we use a ...
0
votes
4answers
223 views

What is the best way to display friendly usernames?

We are creating an activity stream for our application and I have run into a challenge related to username display. Our usernames are keyed on email addresses, therefore, First Name / Last Name are ...
2
votes
4answers
136 views

Selected state of two icons--clarity

We are designing a site that has list and grid views. We are having a heated discussion about which design shows more clearly that the grid view is selected. So I turn to you: Which version shows ...
0
votes
2answers
87 views

Gui: Naming menu and commands

I look for guidelines for naming menu or button commands, should they convey the command operation or could be more conceptual and idiomatic (in the context and direction of the software usage) For ...
0
votes
0answers
118 views

Navigation - Using expanding divs

BACKGROUND: I'm redesigning an internal finance app that will be used by expert users. By expert I mean that the users will be using this app for hours every day. The problem stems from mission ...
-5
votes
2answers
156 views

Why no typographic apostrophe in auto-correct?

Probably the first kind of automatic alteration or correction of characters entered by the user by means of a keyboard, were “smart quotes”, i.e. the replacement of ' and " by proper typographic, ...
0
votes
2answers
71 views

For a classifieds website should we ask the user for his location first or ask after he has searched for something?

Location in this context means current city user is residing in. I am designing a classifieds home page and I would like to know what would be a good UX flow is it: If I ask the user his location ...
-1
votes
8answers
397 views

Splitting page layout

I'm working on a website for searching electronic projects. I'm considering two options: A user goes on my website and he gets redirected on the landing page. On the landing page, it says what he ...
1
vote
1answer
807 views

Expand/collapse all - Combined or separate button(s)?

Note: This isn't a question about which icons or labels to use. It's purely about usability. So, I have a page with expandable panels and I want to add a button to expand/collapse all panels. Now, I ...
0
votes
0answers
83 views

The goods of forcing the user to follow a path

Maybe this is not the best place to ask as this seems to me like a question regarding two fields: marketing and user experience. Hopefully some of my questions could be solved from the user ...
1
vote
1answer
352 views

Usability problem when using multiple selection combobox

I have a screen where user can select multiple values from the database. This screen follows a standard used in every screen with similar cadastre, where de data being edited or created is shown on ...
0
votes
3answers
333 views

In Mobile: What's the best way to display photos, in a scrollable list view or in a view pager?

I'm working in an application where we display a photo gallery in horizontal direction. we have 2 options for the user to view the photos: 1- Scrollable list view, where the user can scroll multiple ...
4
votes
2answers
282 views

How does changing method of requesting reviews for mobile apps affect the ratings?

I am looking for statistics on how changing how you ask users to rate your mobile app can drastically change user ratings. Other questions have just asked for ways, pros or cons, but I am ...
4
votes
3answers
351 views

Pros vs Cons of a vertical scrollbar on a smartphone UI (app)

Nowadays it's totally common to see mobile UIs without any visible scroll bars. But I'm wondering if there actually are benefits with adding a vertical scroll bar on a mobile UI and if these benefits ...
0
votes
1answer
184 views

How can I make these buttons obviously clickable?

I am building an installer in VB.NET in Windows Forms, and am currently adding a final few things such as objects on the About and Preferences pages. I know the buttons are clickable, but the user ...
3
votes
2answers
70 views

Are teasers that anticipate form fields but do not allow users to complete a task successful or even a good experience?

I often find newsletter teasers that already include a text field that allows the user to fill in his email address. While it seems as the email was the only required field and submit would ...
2
votes
2answers
508 views

Workflow and icon status [closed]

I'm designing a new web app for my company. This web app allows the users to check some orders. For each order, we envisage to have the following status : I wonder which icon we should use to ...
0
votes
2answers
134 views

UX Process / Requirements [closed]

Yes it is kind of long. So please just skip if me getting to the point is going to frustrate you. I am in an arrangement with a re-seller where they have exclusive rights to my software in a market ...
1
vote
2answers
107 views

Should I use multiple '*' when typing in one character?

I am designing a secure password login page. I am thinking about outputting multiple * for one typed character. For example: User types: a Password field shows: ****** My rationale for this is ...
0
votes
2answers
54 views

Putting authentication in preferences

If authentication is completely optional, and provides next to no features, is it okay to dump it in a preferences tab?
1
vote
1answer
364 views

intuitive multiple directory (like file input) selection design (pic)

Anyway, I'm a developer by trade, but do most of my own design work. The program I'm currently developing requires that the user "configure" several directories in which several 3rd party executable ...

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