1
vote
1answer
146 views

When a user does something in a way that is not supposed to be done… is it a design error or user error?

One of my users (1 out of 30) is constantly trying to perform actions in a way that are not supposed to be done in that way. For example I have two screens let's call them Screen A, and Screen B. ...
0
votes
1answer
66 views

How to label a view toggle that determines whether to show “checks” and “deposits” in separate tables or to combine all transactions in a single table

I am working on an accounting form that shows a month's worth of bank transactions. The transactions can be displayed as either one table showing checks and another table showing deposits or as a ...
0
votes
2answers
106 views

Contact form in a web app for registered users

When someone is not registered (or someone needs not to be, if it is not web app) on a site, then the contact form usually has 3 fields: name sender e-mail message body When the user gets ...
1
vote
3answers
74 views

Is it bad navigation to separate individual emails from the general contact of a “Contact Us” page?

The question title says it all, but to elaborate ... I have a "Who We Are" page with individual team member bios, and I have a "Contact Us" page. I want to give users the option of contacting our ...
1
vote
4answers
219 views

Should a “Preview” page be a pop-up or on the same page?

We currently have a page that shows a preview of another page (newsletter) on an iFrame the moment the file is uploaded. Is this better versus providing a button that says "Preview", which when ...
3
votes
2answers
228 views

Asking for a username and password when a user signed-up with social login buttons

I have a social application that allows users to sign up with their social accounts. The problem is that when a user uses a social login button to sign up in my website, the only way to login next ...
3
votes
4answers
491 views

iOS Global Tab Bar Navigation - Reset navigation “stack” when switching between tabs?

I have an iOS app that uses a tab bar global navigation scheme (UITabBar), with 4 tabs. Some users are getting confused when they go from Tab A, to Tab B, and then back to Tab A, where they see the ...
4
votes
3answers
201 views

How to improve anonymous statistics reporting rate?

There are many different organizations starting to collect usage statistics in an attempt to improve the usability or user experience of their software. One of the common frustration when designing an ...
0
votes
1answer
137 views

When in a design process would you define KPIs

I was reading this article by Avinash Kaushikin which he states that bad KPIs will lead to bad user experiences. A very good article. But it got me thinking about the following question: When in a ...
3
votes
5answers
211 views

Why are there so many widescreens on desktop devices?

By looking at the browser screen size stats that we can find online we can see that a large percentage of aspect ratios for desktop sized devices (i.e. those you can't rotate) are widescreen. I ...
2
votes
4answers
155 views

What is the best way to have an always accessible screen on iPad?

I'm building an iPad app that has a slide out menu with several sections that can be drilled down. Just a generic iPad app. However, there is a screen (let's call it Screen AA) that I would like to ...
1
vote
2answers
132 views

Is a Long mouse click a valid and usable interaction pattern on a PC environment?

In a PC environment I have a virtual keypad interface for phone dialing purposes. I need both a clear character function and a clear field function. Is it OK to append both functions to a single ...
1
vote
3answers
67 views

Username vs “My Library” for media collection menu bar link

My application has two libraries: a user's private library and the application's public library. The user has no user profile, just a settings page and their library, listing the content they've ...
-1
votes
4answers
315 views

Is a grid layout for a music/video player bad ux?

I'm working on this app for a music festival @ http://www.acl.fm - we don't have much traffic so I can't test my assumptions, but the bounce rate is high. I'm curious if this type of layout is a bad ...
0
votes
1answer
395 views

iOS: Selecting multiple weekdays

I am trying to create an interface where the user can select any number of weekdays. My initial thought was to create checkboxes, like this: download bmml source – Wireframes created with ...
0
votes
3answers
155 views

Putting content in white boxes on grey backgrounds

Why do sites like Google+ and the new upcoming Facebook news feed put their content in white boxes on grey backgrounds? Are there any benefits to this compared to say an all white background like ...
4
votes
5answers
441 views

Best ux design for year selection in music chart radio/video app

I have this website called billboard.fm where people can listen to the top 100 songs from each year and recently launched a responsive design at http://beta.billboard.fm that uses YouTube instead. I ...
1
vote
0answers
68 views

Android: best way for user to choose from 100s of options [duplicate]

I have an android app that needs some UI improvement. The user has to choose a name from a spinner (dropdown), which initially only had about 20 elements. This was fine, but now the spinner has over ...
3
votes
1answer
89 views

How to explain time zones when collecting future date & time from a customer on website

I am designing a web page where a user enters a date and time for an action to happen. This action will have a very significant impact on their daily lives, so it is important that the customer ...
3
votes
2answers
221 views

Are there any design patterns for 'saving' or 'collecting' rows in datatables?

I'm trying to research a way to support this, and the requirement is that there should be a 'quick reference' area for users to save/store particular rows from a search results page. It's almost ...
3
votes
8answers
264 views

What is the best wording to describe an item that is selected to be more important?

I have a list of insurance quotes that are being displayed in a table. The users will be able to select which quotes are more important by clicking on a "star, flag, etc" which will allow them to ...
2
votes
1answer
551 views

Mobile navigation - off-canvas or dropdown?

I'm working on a responsive site where the main navigation gets compressed to a "menu" button when at a mobile small-screen size. I feel like there are 2 strong methods for handling the navigation: ...
2
votes
2answers
155 views

What are the primary reasons to use paging instead of a single page layout in a form? [duplicate]

For a form consisting of about 100 fields that are divided into 6 categories and none of the fields sets are dependent on previous ones (i.e. not a checkout process or the alike)... When should you ...
3
votes
1answer
211 views

What's another term for “filter”

I'm working on a filtered search. While the term "filter" perfectly describes its functionality, some of the parts being filtered are...filters. There might be some confusion with users thinking of ...
1
vote
1answer
92 views

Are there any peer-reviewed papers on the maximum waiting time to be considered “user real-time”? [duplicate]

Are there any scientific papers about any study performed on what is considered a maximum waiting time for an activity to be considered "user real-time" (not software real-time). I was looking at ...
0
votes
2answers
156 views

How can I convey enabled vs. disabled status for a rule in a rule list?

I have a web application that upon user login will assign a role/permission based on various criteria from a corporate Active Directory. e.g. membership in a group, attributes in their user entry, ...
0
votes
1answer
189 views

Primary Navigation with Hover Dropdown clickable or not

We've got a design with a primary navigation menu that uses dropdowns when hovering over the links. We have two options: Disable the primary links and mirror them in the dropdown so the user ...
2
votes
2answers
152 views

Editing the profile, ways to categorize the input fields

My site will have an "Edit profile" page, just like facebook has. Furthermore the *e-mail of the user serves also as the username.*So the user/e-mail is also the contact details of the user. In the ...
1
vote
1answer
147 views

What's the best way to view details if touch gesture is used for something else?

I'm designing an Android app for a client. Since it's confidential, I made up a similar scenario. Background: Say I'm designing a system to order pizza. One of the steps in this multi-step process ...
1
vote
3answers
662 views

Submenu or second nav bar?

I find myself in a bit of a pickle with a website I designed and coded myself. Basically, I've gotten to a point where I need some sort of secondary menus on certain pages for example user profiles ...
3
votes
2answers
72 views

Status feedback problem

We have a mobile application. To register in our application you need to enter your phone number. After that, you receive an SMS with a code you need to enter to confirm your phone number. There is a ...
4
votes
1answer
102 views

Complex Automated Wizard using filenames User Interaction Problem

I have a UX problem involving an interaction that teaches the system how to parse a particular file name. (Note this is not the exact interaction and it does not deal with file names, but it does deal ...
1
vote
2answers
565 views

Proper symbol in a flow diagram for 'state'?

When creating a flow diagram, there are some universal symbols. For instance a rectangle for a 'screen' and a diamond for a 'decision/action'. What is the symbol to show a branching outcome based on ...
1
vote
4answers
345 views

Phone number Entry question

We are using 4 fields for phone number entry. We are supposed to support international phone numbers. Country_code1, Area_code1, Main_Phone, Extension1 We default and hide the country code field ...
1
vote
2answers
370 views

How to create a business directory without business owners' explicit consent?

I'm working on a business directory for my city, and seeding it with public information (data that was already available in the web or in physical directories which anyone has access to see). I know ...
1
vote
2answers
236 views

Why did browsers get rid of the standard menu across the top and now have one button in the top left corner?

It used to be typical of most computer programs to have File, View, Options etc. across the top of the application window. I have noticed that, starting with browsers, many programs have gotten rid of ...
2
votes
2answers
139 views

What are some techniques to represent the relationship between roles and behavior in personas?

A hypothetical example: let's say I am researching software engineers, and my end goal is to build a new networking service for engineers. I might discover Amy, my 'storyteller' persona. In that ...
0
votes
1answer
86 views

Help! 'Saving' animation for edits that are saved on change (without clicking a save button) [duplicate]

I can't think of great examples on the net (comparisons to draw, that is). You've seen the feature before though. You are making an edit to something--say, a setting. And when you make the change, ...
3
votes
3answers
187 views

Connecting to WLAN (WiFi) without screen

We were discussing hardware engineering and creating a device which relies on a WiFi connection but does not feature a screen. The challenge is to allow a user to set up a device which does not have ...
3
votes
3answers
196 views

Best Practice For Opening PDFs in a Datatable/Table? [duplicate]

In reference to a question asked back last October "Should PDFs open in a new tab?" I implemented the method of PDFs opening in the current browser tab (as provided to be an answer to the question). ...
6
votes
2answers
344 views

What are the best ways to integrate online collaboration tools (e.g. a wiki) into a UX workflow?

I often work with teams that are both co-located and have team members, such as front end developers, in another country. If you work on high end projects what are the best practices in using online ...
4
votes
2answers
75 views

Are adjustable accessibility settings better handled by the browser?

Accessibility settings include manual adjustments a user can make to alter the appearance of a website to make it more easy for them to consume. Some examples are font size and colour contrast. ...
4
votes
2answers
202 views

How do we handle a checkout process for unique items?

What methods are generally employed to handle checkout processes that involve unique items?--Selling paintings, for example. Some pitfalls maybe: A buyer purchases an item before a slower buyer is ...
10
votes
2answers
815 views

Should websites provide high contrast or alternate schemes?

With regards to Accessibility, many sites focus on font-size adjustments either the browser's / OS's native controls or via a control on the page (usually denoted by 3 capital A's of varying size). ...
2
votes
1answer
147 views

Fiddle site for UI mockup [closed]

Are there any "fiddle" like sites for UI mockups? http://jsfiddle.net/ for javascript http://pythonfiddle.com/ for python http://sqlfiddle.com for sql Some site that lets you make a UI mockup and ...
12
votes
8answers
1k views

How to avoid repetitive actions in table rows?

We have a table with data and actions on each row like so: Name Email Description Actions James james@gmail.com Desc 1 Edit Export ...
1
vote
1answer
153 views

How to visualize a process result and report as final step in a wizard

I'm re-designing a web wizard that lets an user to import a table through a CSV file. The current steps are: file upload: the user upload a CSV file from the local file system. metada: the user ...
2
votes
1answer
216 views

What do you call a web layout style where a single scrollbar moves all content until each one hits bottom?

This style is being used more and more, but cannot figure out a proper term to call it. Constraints: Universal scrollbar, user can scroll from any mouse location in the viewport with the same effect. ...
1
vote
1answer
123 views

How to recommend improving usability of something that doesn't exist yet?

If a website is in an early requirements gathering phase, to what extent can the usability of this site be advised at this stage? I understand that achieving better usability comes from further ...
0
votes
2answers
245 views

Designing a table view cell in iOS for providing two possible ways to enter data

I have a table view in an iOS app that is a form for requesting user data. One of the fields (a cell in the table view) is intended for requesting a serial number the user could enter either by typing ...

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