4
votes
0answers
111 views

Any usability studies on “on hold / waiting” calls?

I was wondering if there are any current studies on Call On Hold messages. Today I had to call 3 different companies that put me on hold, with all of the experiences ranging from bad to nauseating, so ...
2
votes
0answers
24 views

Effective entry of fractions divided to multiple elements

There are several resources divided into groups with different count (from 1 to 10). User has to enter an approximate usage of every resource in group, so average group cost can be calculated. This ...
1
vote
0answers
25 views

Solid evidence or user test experience for Badge Notifications

Has anyone looked into the effectiveness of those red notification badges on the top navigation of websites like facebook and google plus? I know it's useful for Facebook, but I'm wondering if it's ...
1
vote
0answers
17 views

Show attendees on a page

I want to design a page where i need to show people who are currently logged in and are on that page similar to a chat room where everyone can see each other. I want to give that page a feel so that ...
1
vote
0answers
84 views

How do you write coachmark logic for first time user experience?

Are there any good resources for writing logic for a series of coachmarks? Specifically, actions that trigger a coachmark in a series, how long they are shown, when they are dismissed and how long it ...
1
vote
0answers
91 views

Implementing PET thinking into agency process

So I have been given the task of implementing in the PET design techniques into our agency's UX process and making sure this is instinctively baked into every project we do going forward. Currently ...
1
vote
0answers
89 views

Working groups, 2 different approaches

I am building a working group module for a CRM. The goal of the module is allowing user to share anything under a specific domain. With working group module users can create: A sales team A projet ...
0
votes
0answers
1 view

Android app using ListView and SeekBar

The user selects an item from the ListView (center content) then needs to select an amount using the slider (SeekBar) below. The problem is the layout also uses a ViewPager meaning that if you swipe ...
0
votes
0answers
2 views

Vertical Icon Side Menu

I am planning to have a vertical Icon Menu in my website containing about 12 icons. I am planning to have the icon either like http://codepen.io/nikhil/pen/sicrK or ...
0
votes
0answers
4 views

Suggestions for eye dropper tool

I'm looking for an eyedropper tool that works on Windows. I've found a couple on the internet, but most of them seem shady. I've been using Internet Explorer's Developer Tools which works on webpages ...
0
votes
0answers
12 views

Navigating through configuration screens for multiple items

I have an Android app whose data model is built around a list of reminders. The user's primary interaction with the app is based around creating and modifying these reminders. Currently my app opens ...
0
votes
0answers
9 views

Auto-collapse subitems when using drag and drop for large hierarchical lists?

We have a 2-level deep hierarchical tree. Users are allowed to drag and drop the groups to re-order items, but not move the group into the sub item level. download bmml source – ...
0
votes
0answers
52 views

Stack or List having two actions (Details Vs. Drill Down). Is that recommended?

We have a list containing say a list of employees and their % achievement of their target. The users want to be able to view details of their KPI's saying what would they achieve best case, what % of ...
0
votes
0answers
58 views

Seeking examples of a modal window that has Download and Upload actions?

We need to display a download button to get a template document and upload button to upload the filled document, for some reason we want to have these two buttons in a single Modal window. Any ideas ...
0
votes
0answers
48 views

Editing time-based data - best approach

We're currently building an application where some of the data (for legal reasons) have an extra dimension - time. For instance, we have a bunch of locations that is owned by a single company. ...
0
votes
0answers
24 views

i18n and L10n on mobile for rtl languages

I am working on a mobile application which need to support rtl languages as well. I got confused how I should render this menu I have in mobile application. It's a normal menu with Icon, Label and ...
0
votes
0answers
26 views

Has anyone investigated the user attributes affecting users' abilities to digest abstract visual information?

An example of "abstract visual information" might be a color-coded 2-dimensional map of some other space (such as real 3D space, or maybe some other dimensions/attributes) The point is that one might ...
0
votes
0answers
45 views

Listing multiple hierarchical data chunks of information in a table row

I need to show a list of hierarchically organized elements in a row set (it can be multiline, yet I need to compress it vertically as much as possible). There is some similarity to file paths - for ...
0
votes
0answers
16 views

Converting mobile app from free to free with subscription

I have some doubts about converting my app into free with subscription. But imho problem is more complicated than the title says. Actually I have two apps. One of them is just free without update ...
0
votes
0answers
17 views

'Top Searches' or 'Top Queries' naming in an application for marketing people

I was wondering what everyones thoughts were on the naming for a search engine analytics application where it's technically correct to use the term 'querying' rather than the term 'searching'? ...
0
votes
0answers
35 views

Handling a graph legend/filters

So, disregarding the image, on a program I'm working on, one function is to show a graph, a legend for it, and filters so that certain datasets can be filtered out. Problem being, I'm not sure ...
0
votes
0answers
37 views

How to select a set of tasks for tree testing to prevent selection bias as much as possible?

We are working on the optimization of the information architecture (IA) of a business software with more than 100 menu items. We have hypothesis on current problems and possible solutions for the IA. ...
0
votes
0answers
21 views

Mixing many different output types in one layout

We currently have a paper based system where there is a Rolodex type card for every item we provide - we are now computerising the cards and are trying to come up with a UI which closely resembles the ...
0
votes
0answers
57 views

Clever way to display a large set of data in an interactive table

trying to figure out a clever way to present a large set of data 25 categories - 45 items. Was thinking about a cross table do display the data as its beneficial for the user to see the common ...
0
votes
0answers
31 views

Multiple tutorials for new users based on level of expertise

Our company is preparing to launch a web app, and we are trying to decide on the right tutorial/onboarding process for new users. In our user testing, we have seen that the app itself is relatively ...
0
votes
0answers
19 views

Tags with X in Mobile Apps

When there is a list with multiple selection option, and I'm interested in displaying the results as tags - how should I allow the users to edit the list? Can I have a tag with an x on the right or ...
0
votes
0answers
37 views

Making a two-column search form with multiple selectors and buttons more mobile-friendly

I was considering creating a single column layout for mobile version of the search form in this page: http://techjobs.me. For the mobile variant, I'd like to retain all of the existing form's features ...
0
votes
0answers
45 views

Select all cells in section of UITableView for iOS app

So, I need a button or some type of UI element that allows the user to select all the cells in a section but not the other sections. So currently the table looks somewhat like this: The blue ones ...
0
votes
0answers
48 views

Flexible natural language input field design

I want to design a mobile form similar to Facebook input field to post a status update, where you can add suggested information like location and then continue with your post. I'll use a suggestion ...
0
votes
0answers
39 views

Music app. How should you display free and paid purchases?

It's a free music app. The app has free and paid purchases. I wanted to give users the choice after buying to remove the purchased download but still stream the song. This means the states for a paid ...
0
votes
0answers
54 views

How to indicate changes in the preview of a grid

I have a web page that allows a user user to preview the changes they made. The page has a grid with data and the user can edit each row. In the preview, the user wants to see what he/she has ...
0
votes
0answers
37 views

Interface for selecting based on two fields

I have a web application that has several select lists, some of them are plural and some of them are singular and user should select just one item. In both cases users should be able to choose their ...
0
votes
0answers
17 views

Digital Services Performance Measurement Framework for measuring and monitoring user experience

From the framework developed by GSA’s Digital Services Innovation Center that aims to: identify a common approach to collect standard data, and enable aggregation of this data The framework is ...
0
votes
0answers
22 views

Database ID auto Increment

I'm building a CMS Admin Panel to show Data. I'm considering the ID column. Which one is more compatible for user? The Pretty Auto Increment Neat Number but hardly refer the ID for searching # ...
0
votes
0answers
33 views

Approve, Reject and Forward (iphone and Android)

I'm trying to figure out 2 situations. 1)- We need to add "approve/Reject/Forward" quick actions when the user swipes to the left in one of the requests. I would like to know if the actions are ...
0
votes
0answers
50 views

Is there a list of conventions and standards for notifications, warnings, and messages directed at the user?

My team and I are working on a style guide for our programs that will be both in the form of webapps and programs. While creating this style guide, we are researching common practices in order to make ...
0
votes
0answers
45 views

What is the best way to illustrate how discrete elements relate?

I have three pieces of information, say, that are being displayed: A score An abbreviated explanation for the score A call-to-action for a suggested activity based on the score Is there a best ...
0
votes
0answers
24 views

mixing and matching on-page and separate-page nav links

My personal website has a navigation bar where the first three links take the user to different sections of the front page, while the next three links take them to various other pages. I don't make ...
0
votes
0answers
34 views

Users have problems finding elements

Once again I have to turn to these boards for help :) We are implementing a web based RIA where users need to fill in a form and build a list of Products on it. The list of products is build by ...
0
votes
0answers
62 views

Best way to express relationships in a Tree View?

I understand that a tree view is used to express a hierarchy and relations and for grouping but I'm struggling with what if two things in different groups on the same level have a relationship and how ...
0
votes
0answers
30 views

Guidance on “test and learn” / rapid feedback interface design?

Background We need to build a system that helps users understand the interconnection among related variables. A concrete example (not ours - but analogous) is the relationship among Temperature, ...
0
votes
0answers
13 views

Should my Task Modal comments be threaded for reply comments or single inline ordered by DateTime?

Below is my Project Management Task Modal App (work in progress and far from final and done so lots will change still). My question is in regards to my Task Activity Panel on the right side. It ...
0
votes
0answers
39 views

Are screenreader users aware of the keyboard controls with jQuery UI's datepicker?

jQuery UI's datepicker has complex keyboard navigation. Source: https://api.jqueryui.com/datepicker/ While the datepicker is open, the following key commands are available: PAGE UP: ...
0
votes
0answers
31 views

Displaying acronym info on mobile app

I have a lot of acronyms/abbreviations (mostly medical) that I can't really replace by their full name. Users will eventually learn them but I can't expect them to remember all of them. I could also ...
0
votes
0answers
26 views

Flexible design for a general form facility

I'm designing a general form facility - so when a customer comes in and requires certain forms to be made, then our engineers have customizable tools to create a form for that customer. My design goal ...
0
votes
0answers
40 views

Simple or Complex Workflow Choices

My question is much along the lines of this one: When is it appropriate to use a complex interface, and when we should keep things simple? I am by no means a designer; in fact, the company I work for ...
0
votes
0answers
49 views

Allowing users to filter and expand a default set of search results

I'm trying to figure out the best UI for: 1.) Presenting users with a default set of search results (let's say 'toys') 2.) Allowing the user to filter those search results per standard checkboxes ...
0
votes
0answers
31 views

Document Library Displaying Related Documents

I'm working on a document library which will display up to 20,000 archived documents in the form of PDFs. Some of these PDFs will also live within content pages which they refer to. There are about 6 ...
0
votes
0answers
97 views

Research CALL (Computer-Assisted Language Learning) with mobile devices

I am looking for more researches on this particular use of technology. If anyone know similar cases or studies about, please, share with me! In the meantime, thank you so much for your attention and ...
0
votes
0answers
19 views

Selecting many licenses for many users

I need an optimal way in the user interface to assign many licenses to many users. The catch here is , a user could already have had a license assigned to him/her. What i have here is a grid having ...

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