4
votes
0answers
56 views

Any usability studies on “on hold / waiting” calls?

I was wondering if there are any current studies on Call On Hold messages. Today I had to call 3 different companies that put me on hold, with all of the experiences ranging from bad to nauseating, so ...
1
vote
0answers
35 views

Is placing navigation buttons in the toolbar a good practice from the accessibility point of view?

I designed an iPhone mobile app and now I need to conduct an accessibility review. The requirement was to follow iOS8 UI guidelines and make it look as if it was a native app. For the first time I ...
1
vote
0answers
69 views

How do you write coachmark logic for first time user experience?

Are there any good resources for writing logic for a series of coachmarks? Specifically, actions that trigger a coachmark in a series, how long they are shown, when they are dismissed and how long it ...
1
vote
0answers
70 views

Editing three corresponding entities on one screen (webpage)

There are three different kinds of entities, to simplify: Conditions, Actions, Targets, which needs to be connected together into triads: condition-2345 - action-5 - target-4534 And there may be ...
1
vote
0answers
78 views

Implementing PET thinking into agency process

So I have been given the task of implementing in the PET design techniques into our agency's UX process and making sure this is instinctively baked into every project we do going forward. Currently ...
1
vote
0answers
75 views

Should I keep a consistent pattern of colour and purpose for detail-master and similar multi-paneled website views?

I have recently been given images to implement as a webpage, the general pattern is that one or more (sub)views exist with a white/Light background, and the other panel is a single dark/black view ...
1
vote
0answers
617 views

What is the difference between Facebook's Share dialog and Feed dialog?

I am trying to figure out which method is better to implement Facebook sharing, but there are surprisingly few resources comparing these two methods directly. On the Facebook developers' website, ...
1
vote
0answers
61 views

Search results - bring data by custom query or all data ? (Performance issues)

We developing system which uses web console. Once the user login, he can choose date from dates slider and click “Get” button to retrieve relevant data which could be more than 5000 records (The data ...
1
vote
0answers
86 views

Working groups, 2 different approaches

I am building a working group module for a CRM. The goal of the module is allowing user to share anything under a specific domain. With working group module users can create: A sales team A projet ...
1
vote
0answers
28 views

Members sharing custom content and tracking

I have a php based web app where users can register and access their multiple campaign pages. In each campaign I want to offer the user social sharing/posting tools. The content would be fixed as ...
1
vote
0answers
75 views

Screen resolution for Flash-based Interactive Package

I'm developing an interactive based flash package (like Cisco's flash based module). The finish product would be SCORM package and APK. My client wants to deploy it on Chamilo LMS and android tablet ...
1
vote
0answers
62 views

If the search results are loaded into a cachable (can store data) Table, then will NextPage button better than Pagination?

I am developing a web 2.0 website, with a search page that contains a cachable table which can retain the searched data. How can my page manage if the results return a lot of data? There are 2 ...
1
vote
0answers
68 views

Any reason users are not allowed switched to different profiles, once Android home widget is placed?

Currently, I'm design a stock market widget. The widget is pretty much analogy to GMail widget as both of them contains multiple profiles. GMail widget is giving user to choose 1 out of multiple ...
0
votes
0answers
37 views

How can I pictorially show an option is unavailable for a time?

I have an option (a single button) in the settings, that won't be avaliable for the user for about 2 weeks. I have considered a number of options: Leave it out - make it suddenly appear Keep it ...
0
votes
0answers
11 views

Converting mobile app from free to free with subscription

I have some doubts about converting my app into free with subscription. But imho problem is more complicated than the title says. Actually I have two apps. One of them is just free without update ...
0
votes
0answers
14 views

'Top Searches' or 'Top Queries' naming in an application for marketing people

I was wondering what everyones thoughts were on the naming for a search engine analytics application where it's technically correct to use the term 'querying' rather than the term 'searching'? ...
0
votes
0answers
10 views

Folders and Tagging pattern for a shared files?

I'm developing a user interface for an enterprise product that has programs that are created, run, and shared by members of an organization (i.e. a company). I want users to be able to easily find ...
0
votes
0answers
21 views

Handling a graph legend/filters

So, disregarding the image, on a program I'm working on, one function is to show a graph, a legend for it, and filters so that certain datasets can be filtered out. Problem being, I'm not sure ...
0
votes
0answers
31 views

How to select a set of tasks for tree testing to prevent selection bias as much as possible?

We are working on the optimization of the information architecture (IA) of a business software with more than 100 menu items. We have hypothesis on current problems and possible solutions for the IA. ...
0
votes
0answers
20 views

Mixing many different output types in one layout

We currently have a paper based system where there is a Rolodex type card for every item we provide - we are now computerising the cards and are trying to come up with a UI which closely resembles the ...
0
votes
0answers
41 views

Clever way to display a large set of data in an interactive table

trying to figure out a clever way to present a large set of data 25 categories - 45 items. Was thinking about a cross table do display the data as its beneficial for the user to see the common ...
0
votes
0answers
21 views

looking for the search criteria that would end up displaying most relevant search results

I'm new BA and I got my first requirement to analyze. Issue: There are two search fields in my XYZ application; Item and Item Code. You can use either of these 2 fields to get the list of the items ...
0
votes
0answers
24 views

Suitable Control for displaying various game levels in a WP8 App

There is a mobile game on which I am working. It has various difficulty sections and each section has numerous levels, 250 levels in each section precisely. Now, I need a suitable control which can ...
0
votes
0answers
31 views

Multiple tutorials for new users based on level of expertise

Our company is preparing to launch a web app, and we are trying to decide on the right tutorial/onboarding process for new users. In our user testing, we have seen that the app itself is relatively ...
0
votes
0answers
19 views

Tags with X in Mobile Apps

When there is a list with multiple selection option, and I'm interested in displaying the results as tags - how should I allow the users to edit the list? Can I have a tag with an x on the right or ...
0
votes
0answers
31 views

Making a two-column search form with multiple selectors and buttons more mobile-friendly

I was considering creating a single column layout for mobile version of the search form in this page: http://techjobs.me. For the mobile variant, I'd like to retain all of the existing form's features ...
0
votes
0answers
25 views

Select all cells in section of UITableView for iOS app

So, I need a button or some type of UI element that allows the user to select all the cells in a section but not the other sections. So currently the table looks somewhat like this: The blue ones ...
0
votes
0answers
44 views

Flexible natural language input field design

I want to design a mobile form similar to Facebook input field to post a status update, where you can add suggested information like location and then continue with your post. I'll use a suggestion ...
0
votes
0answers
36 views

Music app. How should you display free and paid purchases?

It's a free music app. The app has free and paid purchases. I wanted to give users the choice after buying to remove the purchased download but still stream the song. This means the states for a paid ...
0
votes
0answers
50 views

How to indicate changes in the preview of a grid

I have a web page that allows a user user to preview the changes they made. The page has a grid with data and the user can edit each row. In the preview, the user wants to see what he/she has ...
0
votes
0answers
33 views

Interface for selecting based on two fields

I have a web application that has several select lists, some of them are plural and some of them are singular and user should select just one item. In both cases users should be able to choose their ...
0
votes
0answers
14 views

Digital Services Performance Measurement Framework for measuring and monitoring user experience

From the framework developed by GSA’s Digital Services Innovation Center that aims to: identify a common approach to collect standard data, and enable aggregation of this data The framework is ...
0
votes
0answers
19 views

Database ID auto Increment

I'm building a CMS Admin Panel to show Data. I'm considering the ID column. Which one is more compatible for user? The Pretty Auto Increment Neat Number but hardly refer the ID for searching # ...
0
votes
0answers
31 views

Approve, Reject and Forward (iphone and Android)

I'm trying to figure out 2 situations. 1)- We need to add "approve/Reject/Forward" quick actions when the user swipes to the left in one of the requests. I would like to know if the actions are ...
0
votes
0answers
46 views

Is there a list of conventions and standards for notifications, warnings, and messages directed at the user?

My team and I are working on a style guide for our programs that will be both in the form of webapps and programs. While creating this style guide, we are researching common practices in order to make ...
0
votes
0answers
43 views

What is the best way to illustrate how discrete elements relate?

I have three pieces of information, say, that are being displayed: A score An abbreviated explanation for the score A call-to-action for a suggested activity based on the score Is there a best ...
0
votes
0answers
22 views

mixing and matching on-page and separate-page nav links

My personal website has a navigation bar where the first three links take the user to different sections of the front page, while the next three links take them to various other pages. I don't make ...
0
votes
0answers
19 views

Dealing with multiple items at once in a single window

I am working on a web app in which one of the features requires a taxi operator to respond to/make multiple customer haggle (barter) requests for a fare. This all needs to take place within a single ...
0
votes
0answers
32 views

Users have problems finding elements

Once again I have to turn to these boards for help :) We are implementing a web based RIA where users need to fill in a form and build a list of Products on it. The list of products is build by ...
0
votes
0answers
56 views

Best way to express relationships in a Tree View?

I understand that a tree view is used to express a hierarchy and relations and for grouping but I'm struggling with what if two things in different groups on the same level have a relationship and how ...
0
votes
0answers
30 views

Guidance on “test and learn” / rapid feedback interface design?

Background We need to build a system that helps users understand the interconnection among related variables. A concrete example (not ours - but analogous) is the relationship among Temperature, ...
0
votes
0answers
12 views

Should my Task Modal comments be threaded for reply comments or single inline ordered by DateTime?

Below is my Project Management Task Modal App (work in progress and far from final and done so lots will change still). My question is in regards to my Task Activity Panel on the right side. It ...
0
votes
0answers
31 views

Are screenreader users aware of the keyboard controls with jQuery UI's datepicker?

jQuery UI's datepicker has complex keyboard navigation. Source: https://api.jqueryui.com/datepicker/ While the datepicker is open, the following key commands are available: PAGE UP: ...
0
votes
0answers
27 views

Displaying acronym info on mobile app

I have a lot of acronyms/abbreviations (mostly medical) that I can't really replace by their full name. Users will eventually learn them but I can't expect them to remember all of them. I could also ...
0
votes
0answers
25 views

Flexible design for a general form facility

I'm designing a general form facility - so when a customer comes in and requires certain forms to be made, then our engineers have customizable tools to create a form for that customer. My design goal ...
0
votes
0answers
29 views

Simple or Complex Workflow Choices

My question is much along the lines of this one: When is it appropriate to use a complex interface, and when we should keep things simple? I am by no means a designer; in fact, the company I work for ...
0
votes
0answers
40 views

Allowing users to filter and expand a default set of search results

I'm trying to figure out the best UI for: 1.) Presenting users with a default set of search results (let's say 'toys') 2.) Allowing the user to filter those search results per standard checkboxes ...
0
votes
0answers
27 views

Document Library Displaying Related Documents

I'm working on a document library which will display up to 20,000 archived documents in the form of PDFs. Some of these PDFs will also live within content pages which they refer to. There are about 6 ...
0
votes
0answers
96 views

Research CALL (Computer-Assisted Language Learning) with mobile devices

I am looking for more researches on this particular use of technology. If anyone know similar cases or studies about, please, share with me! In the meantime, thank you so much for your attention and ...
0
votes
0answers
17 views

Selecting many licenses for many users

I need an optimal way in the user interface to assign many licenses to many users. The catch here is , a user could already have had a license assigned to him/her. What i have here is a grid having ...

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