A workflow consists of a sequence of connected steps.

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4
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4answers
293 views

Should a classifieds website user be made to sign up before posting ads?

I am in the classifieds website business. I am struggling to find general consensus about the best way to design a user experience for being able to post ads on a classifieds site. Specifically, the ...
1
vote
3answers
74 views

Do professional web designers use Adobe software (such as Reflow) [closed]

This may seem like a trivial question, but I'm dying to know the answer from some professional web designers. I have built a number of websites myself over the past 8 years, some of which have gone ...
1
vote
2answers
120 views

Non-ordered workflows

My team is developing an application on a mobile device involving a lot of scanning of barcodes (industrial applications, yay). Mobile = limited real estate. In a particular case, we need the user to ...
0
votes
3answers
150 views

What's the best way to get users to read a set of instructions for filling out a form?

I have a simple form that the user fills out, and I want the user to read a simple 5-step set of instructions on how to fill out the form and what happens after they hit "submit." I'd love to know if ...
6
votes
2answers
302 views

What are the best ways to integrate online collaboration tools (e.g. a wiki) into a UX workflow?

I often work with teams that are both co-located and have team members, such as front end developers, in another country. If you work on high end projects what are the best practices in using online ...
4
votes
1answer
164 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...
0
votes
1answer
16 views

Flow for widget with different types of metrics and display types

We're creating a widget that lets the user configure, among other things, two main elements for a widget: Choose 1 or more 'metrics' (either a numerical value or a string/message for a timestamp ) ...
6
votes
2answers
381 views

Benefit of custom 404 error screens on website

Are there any UX studies on whether custom 404's and the like benefit or enrich the experience of the end user? Some good examples below, I was thinking the wording might be more relevant in this ...
0
votes
1answer
50 views

Best, most flexible way of presenting task progress

In the world of business, one of the most common scenarios is having some sort of task system that has a natural business progression. For example, someone at Department A initiates the task, it then ...
3
votes
5answers
368 views

Which UI is more user-friendly and effective: Tabs or Collapsible Panels?

Not sure if the collapsible panels have a different name but I have seen them referred to as rollouts. I have used many applications that use one or the other or both, but I am wondering if there are ...
1
vote
2answers
157 views

Are sliders inefficient controls for desktop applications?

I always thought sliders weren't as optimal for numerical parameters. You not only have to look where the parameter is, but also where the slider is and ensure you are clicking exactly there to make ...
4
votes
2answers
419 views

Breadcrumb navigation

I'm wondering if any one have any good knowledge about breadcrumb navigation and if you can use it as the only way to navigate backwards in a GUI (if you don't use the browser functionality)? And to ...
1
vote
4answers
114 views

Express buy button for a complex product (diffrent size,colors). Any experience or examples?

I want to launch a "Express Buy" button just under a product picture. The idea is to avoid one click, the one that goes to the product card. I want this to go straight in to my user's shopping cart. ...
0
votes
1answer
66 views

How can we design the communication flows? Is there any tool for that?

I am writing this question to user experience since I believe that service design is highly related with user experience field. I searched for finding a tool for designing the communications of a ...
5
votes
4answers
114 views

Defaulting to the sign-up form?

Recently I've noticed more and more sign-in / sign-up workflows defaulting to the sign-up option first and providing a minimal "Sign-In / Login" action somewhere else on the page. What's the reason ...
2
votes
1answer
74 views

Is it better to have an interactive survey in an e-mail body, or to only include a link to a survey webpage?

In my research, which include hundreds of emails that I receive (like you), I only had the option of perform complex actions directly into the email with forms sent by Google form. For complex ...
3
votes
3answers
339 views

iPhone - User interaction flow ideas

I am trying to determine would the best user experience would be for a particular flow, and I though maybe getting a fresh perspective on it would be helpful. I have three screens that I am currently ...
10
votes
8answers
957 views

Web design workflow without Photoshop

There is more and more talk of web designers moving away from the idea of spending an incredible amount of time wireframing and then designing in Photoshop and I wanted to get everyone's opinion on ...
2
votes
2answers
416 views

What is proper term for a flow chart for mobile app?

I am creating a user flow aka flow chart aka information flow chart using Balsamiq, not using Omnigraffle or other tools, for a mobile app. What is the proper term for this diagram? See Gustav ...
11
votes
6answers
576 views

What's a healthy relationship with your web developers? [closed]

This is always something that's interested me. I've sat at both sides of the table. I've been the developer who has had a first look at designs after they've been sold to the business, only to have ...
4
votes
2answers
764 views

What are the differences between user flows, task flows and workflows?

I'm looking to clarify the differences/overlaps between the three and, if the terminology isn't accurate establish the correct terminology
4
votes
3answers
183 views

What to look for at a customer site visit?

I'm a software engineer responsible for the development of UI software for an embedded device that will be used in laboratories and hospitals. I have the rare opportunity to visit one of our ...
1
vote
1answer
90 views

Dilemma: How to write technical specifications before the research?

Before starting working on client's project, we sign an agreement. Usually there are also some technical specifications attached to agreement signed as well. My question is: how can I write technical ...
6
votes
5answers
359 views

How do I maintain flow during checkout?

I am working on a payment process that is pretty typical. Users will be required to create a password during the sign up process so they can retrieve their (online) purchase later. In the course of ...
4
votes
2answers
400 views

What is the name of the breadcrumb/workflow UI component?

What is the correct/best name for the UI component which acts like a breadcrumb trail but indicates where the user is in a defined series of steps? You see it all the time, something like: ...
2
votes
3answers
118 views

What are the best options to show huge number of errors on multiple paginated list

We have a business application where users edit participants' payroll information across multiple income sources in a single list. A list would have - around 200 participants - each participant ...
1
vote
3answers
203 views

Best practices for naming steps in a workflow (status labels)?

I've been unable to find a good guide for naming steps in a workflow (status labels). What are some principles / best practices? If you're curious, my specific case is: I have a system where users ...
4
votes
2answers
94 views

System Upgrade: Scheduling and steps

I'm working on a system that offers 2 options to upgrade: "Remind me Later" "Install" If you click on "Remind me Later" you can enter the number of days in which you will be reminded to upgrade. If ...
5
votes
2answers
288 views

process workflow visualization

I'm trying to visualize some steps in my application. Here is the scenario: User A creates task and assigns it to user B User B starts that task and adds some attachments to that task User A accepts ...
1
vote
1answer
124 views

How to visualize a process result and report as final step in a wizard

I'm re-designing a web wizard that lets an user to import a table through a CSV file. The current steps are: file upload: the user upload a CSV file from the local file system. metada: the user ...
1
vote
3answers
59 views

How do you show feedback if a user's action effects something in a different space?

If user's action effects something in a different space, what are some intuitive ways to illustrate this to the user without taking them out of their workflow? Right now when a user acts on the item, ...
0
votes
1answer
119 views

Is there a tool to automatically create a user flow from an existing site? [closed]

Does anyone know of a tool that allows you to put in a URL that will then create a basic flow chart of said website? I don't care if it is the best, worst, ect. I simply want to know if they exist. If ...
26
votes
5answers
1k views

Should a user be logged in after resetting their password?

Lets assume following flow: I want to log in I don't remember password I click on the "forgot my password" link (email is dispatched) I check my inbox and click on the link I type in password and ...
3
votes
2answers
72 views

Should input be accepted after confimation (or other actions)

I often find myself in the following workflow: Enter user name Enter password Click "OK" (or enter key) Wait for response Discover the checkbox next to OK-button Think: "Bugger! It would be nice to ...
9
votes
2answers
363 views

Login without breaking the user flow

Let's say a user wants to perform an action that requires him to be logged in (e.g. sending a private message) so a link is provided to him to log in with a message similar to the following: Only ...
5
votes
2answers
99 views

What makes OpenID so difficult to use by persons with no technical background?

According to adrianh in his comment to an answer: Every single time I have /tested/ openid with "normal" users as opposed to technical folk it's caused more problems than it's solved. Every. ...
7
votes
1answer
136 views

Where should I locate logon steps for a private shopping site?

I'm developing a private shopping site workflow (like gilt.com and markavip.com) but I'm unable to decide which page to put login/register on. I'm considering these locations: Product list page ...
2
votes
2answers
121 views

How to archive paper prototypes and physical objects from design process?

I have looked around UXSE for questions on this and haven't found anything yet. I am looking for solutions to managing paper prototypes and sketches and other physical objects created during a design ...
6
votes
1answer
354 views

Modal window action buttons, top or bottom

Scenario: File upload process for a website on desktop(not mobile) launches a modal window. Question: Would it be better to place action buttons at the top or at the bottom of the window. Pros & ...
-1
votes
2answers
217 views

What steps should I follow designing a web site? [closed]

I'm a web developer with basic skills in Web Design. I'm following a lot of websites containing tips and tutorials how to design. Can you tell me what steps I should follow from the beginning to the ...
6
votes
3answers
106 views

How to communicate that some customers may buy directly, others must set up account first?

We found that about 60% of all users meet the conditions for our service, so we can provide them the service directly (i.e. we can display its price, and direct them to the checkout process) Other ...
8
votes
6answers
481 views

Best way to communicate an abstract app concept such as a 'workspace' to users

The issue I'm struggling with is fairly specific, but it touches on a general UX topic, which is how to help users grasp some abstract app concept, such as some information organization or structuring ...
9
votes
1answer
74 views

Deleting dependent records from a table/list

It would be great to have ideas around how to approach below scenario. User wants to delete a Item "X" from a table A. But item "X" is being referenced by multiple items from Table B , Table C and ...
1
vote
3answers
215 views

Would it be a good or poor user experience if I guide users through a wizard and not let them see it again?

I'm currently designing the UX for an event travel site. It starts off with the organizer registering and then it goes right into the "wizard" where it functions like an accordion -- broken up into a ...
25
votes
7answers
1k views

Staying relevant as a UX designer at my company

Tried searching for a similar question, but didn't find anything... I was wondering if there are ways to increase my usefulness to my company, in my role as a UX designer. My skillsets primarily ...
3
votes
4answers
147 views

Irreversible changing of state

I am working on a UI for a workflow and task management system. Each task can be in one of three states: new in progress complete The task is edited in a form which has Save/Cancel buttons. It ...
8
votes
7answers
598 views

Conveying progress for a set of items each with 2 stages

I think I have an issue with the hierarchy of information in trying to convey progress to a user. On the dashboard of a non-profit dashboard I have the following option: The organisation deal with ...
3
votes
2answers
308 views

What's an intuitive workflow for a registering user to simultaneously sign-up his colleagues?

I'm working on a redesign of a website that has a bit of a complicated registration requirement and I just can't get my head around how best to design the necessary forms/pages. For context, the ...
2
votes
1answer
80 views

How to design a change state action

My application manages a few types of entities, each of them has its own workflow. For example - a task entity workflow will look something like this: (this is a functional/logical drawing, this is ...
6
votes
1answer
164 views

Account activation in mobile app

I'm designing iphone app which allows users to pay bills. To use this app the user should register and activate their account via e-mail. And here is the problem: Which model I have to choose for the ...