A workflow consists of a sequence of connected steps.

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4
votes
2answers
895 views

Breadcrumb navigation

I'm wondering if any one have any good knowledge about breadcrumb navigation and if you can use it as the only way to navigate backwards in a GUI (if you don't use the browser functionality)? And to ...
1
vote
4answers
158 views

Express buy button for a complex product (diffrent size,colors). Any experience or examples?

I want to launch a "Express Buy" button just under a product picture. The idea is to avoid one click, the one that goes to the product card. I want this to go straight in to my user's shopping cart. ...
0
votes
1answer
90 views

How can we design the communication flows? Is there any tool for that?

I am writing this question to user experience since I believe that service design is highly related with user experience field. I searched for finding a tool for designing the communications of a ...
9
votes
3answers
273 views

Defaulting to the sign-up form?

Recently I've noticed more and more sign-in / sign-up workflows defaulting to the sign-up option first and providing a minimal "Sign-In / Login" action somewhere else on the page. What's the reason ...
2
votes
1answer
336 views

Is it better to have an interactive survey in an e-mail body, or to only include a link to a survey webpage?

In my research, which include hundreds of emails that I receive (like you), I only had the option of perform complex actions directly into the email with forms sent by Google form. For complex ...
3
votes
3answers
406 views

iPhone - User interaction flow ideas

I am trying to determine would the best user experience would be for a particular flow, and I though maybe getting a fresh perspective on it would be helpful. I have three screens that I am currently ...
10
votes
8answers
3k views

Web design workflow without Photoshop

There is more and more talk of web designers moving away from the idea of spending an incredible amount of time wireframing and then designing in Photoshop and I wanted to get everyone's opinion on ...
2
votes
2answers
2k views

What is proper term for a flow chart for mobile app?

I am creating a user flow aka flow chart aka information flow chart using Balsamiq, not using Omnigraffle or other tools, for a mobile app. What is the proper term for this diagram? See Gustav ...
11
votes
6answers
598 views

What's a healthy relationship with your web developers? [closed]

This is always something that's interested me. I've sat at both sides of the table. I've been the developer who has had a first look at designs after they've been sold to the business, only to have ...
7
votes
2answers
7k views

What are the differences between user flows, task flows and workflows?

I'm looking to clarify the differences/overlaps between the three and, if the terminology isn't accurate establish the correct terminology
4
votes
3answers
294 views

What to look for at a customer site visit?

I'm a software engineer responsible for the development of UI software for an embedded device that will be used in laboratories and hospitals. I have the rare opportunity to visit one of our ...
1
vote
1answer
97 views

Dilemma: How to write technical specifications before the research?

Before starting working on client's project, we sign an agreement. Usually there are also some technical specifications attached to agreement signed as well. My question is: how can I write technical ...
7
votes
5answers
421 views

How do I maintain flow during checkout?

I am working on a payment process that is pretty typical. Users will be required to create a password during the sign up process so they can retrieve their (online) purchase later. In the course of ...
2
votes
3answers
142 views

What are the best options to show huge number of errors on multiple paginated list

We have a business application where users edit participants' payroll information across multiple income sources in a single list. A list would have - around 200 participants - each participant ...
1
vote
3answers
298 views

Best practices for naming steps in a workflow (status labels)?

I've been unable to find a good guide for naming steps in a workflow (status labels). What are some principles / best practices? If you're curious, my specific case is: I have a system where users ...
4
votes
2answers
109 views

System Upgrade: Scheduling and steps

I'm working on a system that offers 2 options to upgrade: "Remind me Later" "Install" If you click on "Remind me Later" you can enter the number of days in which you will be reminded to upgrade. If ...
5
votes
2answers
421 views

process workflow visualization

I'm trying to visualize some steps in my application. Here is the scenario: User A creates task and assigns it to user B User B starts that task and adds some attachments to that task User A accepts ...
1
vote
1answer
168 views

How to visualize a process result and report as final step in a wizard

I'm re-designing a web wizard that lets an user to import a table through a CSV file. The current steps are: file upload: the user upload a CSV file from the local file system. metada: the user ...
1
vote
3answers
66 views

How do you show feedback if a user's action effects something in a different space?

If user's action effects something in a different space, what are some intuitive ways to illustrate this to the user without taking them out of their workflow? Right now when a user acts on the item, ...
0
votes
1answer
176 views

Is there a tool to automatically create a user flow from an existing site? [closed]

Does anyone know of a tool that allows you to put in a URL that will then create a basic flow chart of said website? I don't care if it is the best, worst, ect. I simply want to know if they exist. If ...
27
votes
5answers
2k views

Should a user be logged in after resetting their password?

Lets assume following flow: I want to log in I don't remember password I click on the "forgot my password" link (email is dispatched) I check my inbox and click on the link I type in password and ...
3
votes
2answers
73 views

Should input be accepted after confimation (or other actions)

I often find myself in the following workflow: Enter user name Enter password Click "OK" (or enter key) Wait for response Discover the checkbox next to OK-button Think: "Bugger! It would be nice to ...
9
votes
2answers
411 views

Login without breaking the user flow

Let's say a user wants to perform an action that requires him to be logged in (e.g. sending a private message) so a link is provided to him to log in with a message similar to the following: Only ...
6
votes
2answers
132 views

What makes OpenID so difficult to use by persons with no technical background?

According to adrianh in his comment to an answer: Every single time I have /tested/ openid with "normal" users as opposed to technical folk it's caused more problems than it's solved. Every. ...
7
votes
1answer
148 views

Where should I locate logon steps for a private shopping site?

I'm developing a private shopping site workflow (like gilt.com and markavip.com) but I'm unable to decide which page to put login/register on. I'm considering these locations: Product list page ...
2
votes
2answers
132 views

How to archive paper prototypes and physical objects from design process?

I have looked around UXSE for questions on this and haven't found anything yet. I am looking for solutions to managing paper prototypes and sketches and other physical objects created during a design ...
6
votes
1answer
471 views

Modal window action buttons, top or bottom

Scenario: File upload process for a website on desktop(not mobile) launches a modal window. Question: Would it be better to place action buttons at the top or at the bottom of the window. Pros & ...
-1
votes
2answers
478 views

What steps should I follow designing a web site? [closed]

I'm a web developer with basic skills in Web Design. I'm following a lot of websites containing tips and tutorials how to design. Can you tell me what steps I should follow from the beginning to the ...
6
votes
3answers
118 views

How to communicate that some customers may buy directly, others must set up account first?

We found that about 60% of all users meet the conditions for our service, so we can provide them the service directly (i.e. we can display its price, and direct them to the checkout process) Other ...
8
votes
6answers
548 views

Best way to communicate an abstract app concept such as a 'workspace' to users

The issue I'm struggling with is fairly specific, but it touches on a general UX topic, which is how to help users grasp some abstract app concept, such as some information organization or structuring ...
9
votes
1answer
82 views

Deleting dependent records from a table/list

It would be great to have ideas around how to approach below scenario. User wants to delete a Item "X" from a table A. But item "X" is being referenced by multiple items from Table B , Table C and ...
1
vote
3answers
254 views

Would it be a good or poor user experience if I guide users through a wizard and not let them see it again?

I'm currently designing the UX for an event travel site. It starts off with the organizer registering and then it goes right into the "wizard" where it functions like an accordion -- broken up into a ...
25
votes
7answers
1k views

Staying relevant as a UX designer at my company

Tried searching for a similar question, but didn't find anything... I was wondering if there are ways to increase my usefulness to my company, in my role as a UX designer. My skillsets primarily ...
3
votes
4answers
184 views

Irreversible changing of state

I am working on a UI for a workflow and task management system. Each task can be in one of three states: new in progress complete The task is edited in a form which has Save/Cancel buttons. It ...
8
votes
7answers
680 views

Conveying progress for a set of items each with 2 stages

I think I have an issue with the hierarchy of information in trying to convey progress to a user. On the dashboard of a non-profit dashboard I have the following option: The organisation deal with ...
3
votes
2answers
464 views

What's an intuitive workflow for a registering user to simultaneously sign-up his colleagues?

I'm working on a redesign of a website that has a bit of a complicated registration requirement and I just can't get my head around how best to design the necessary forms/pages. For context, the ...
2
votes
1answer
110 views

How to design a change state action

My application manages a few types of entities, each of them has its own workflow. For example - a task entity workflow will look something like this: (this is a functional/logical drawing, this is ...
7
votes
1answer
268 views

Account activation in mobile app

I'm designing iphone app which allows users to pay bills. To use this app the user should register and activate their account via e-mail. And here is the problem: Which model I have to choose for the ...
2
votes
2answers
174 views

“Pharma” UX Model? [closed]

Is there any known "Pharma" like UX examples or flows out there in the digital world? Example: Doctor recommends a drug to a patient, hands off prescription to receptionist to make a copy. ...
3
votes
1answer
96 views

Usability concerns for managing queues of items to be worked

Here's a genericized story for an issue I'm curious about: A secure website for ACME Company has a table of thousands of widget orders in an "initial" status that need to be processed online. ...
5
votes
5answers
260 views

Send wireframes before a demonstration?

I'm an in-house UX Designer for a medium sized company, and big part of my job is building wireframes for inclusion in spec documents. Usually, the workflow goes something like this - the product ...
2
votes
2answers
323 views

How and when to gently prompt user to save between pages

I am working on a complete rewrite of a complex, multi-step and enterprise-/internal-facing web application. The existing application's UI was literally based upon Excel spreadsheets that had been ...
2
votes
6answers
191 views

Forcing a workflow while making it easier for the user

I'm working on an internal webapp that requires users to Enter Meeting Notes. Currently, the users write their notes in a Word template, then copy/paste into one large text field in the app. The notes ...
2
votes
2answers
300 views

Should confirm email links autologin if the user is not logged in?

I am working on a system where the administrator can configure the following behaviour for email addresses: Allow users to attach multiple email addresses to their account (just like Facebook and ...
7
votes
4answers
2k views

Interface Flowchart Examples [closed]

Looking for examples of "high-end" user interface flowcharts. I've personally designed lots of flowscharts, and created internal standards for them, but it's been years and I'm looking to see what the ...
0
votes
2answers
164 views

Data Entry Add Compare Confirm

Looking for some feedback on if there is a well known approach for this. Please note that my graphics are just for example and look much worse in the actual application. A user has the authorization ...
2
votes
1answer
123 views

Disabled UI during loading procedures - trend in mobile design?

I have noticed an on-going prevalence of disabled controls upon component load (clicking on a button to load data, only to find all controls are then disabled). As a usability enthusiast, flow has ...
1
vote
2answers
249 views

Confusion with private messaging system

Planning a social networking site with a private messaging system, including following folders: inbox sentbox drafts trash and labels that can be created, managed by the users and applied in a n:n ...
1
vote
1answer
127 views

Should I provide template functionality?

The context: We're working on a small SaaS solution for freelancer and very small companies (<5 employees). We know that people will sometimes need to create several sheets that contain almost the ...
2
votes
1answer
109 views

Does having the same functionality with different flow result to bad UX?

Specific example to understand it better. I have a meeting application, it has the ff menus: Meeting Schedule - contains pre-created meetings My Documents - contains documents uploaded to the ...