A workflow consists of a sequence of connected steps.

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3
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4answers
948 views

POS - Informing the user when closing a transaction day

Our current system flow on closing a transaction day is by showing a yes-no message box that informs the user if it will close a particular transaction day. But still some users made mistakes and ...
2
votes
3answers
1k views

What are some alternatives to dropdowns and wizards for multi-level options?

I am trying to design user interface that allows a user to select out of multiple workflow options. The options list is fixed but has more than couple of options. It's important for the user to be ...
2
votes
1answer
130 views

Strange login flow in Microsoft Products

When I open OneDrive, OneNote or other Microsoft software, I press the Log In button and it displays a form with a field to enter ONLY email. When I press Next, I land on a standard login form with ...
1
vote
1answer
151 views

Saved Form destination: display entered data or return to origin?

OK--you've filled out a form and submitted your form data. Let's say the form is a service you're adding to a case for a customer. You are a customer service rep, and you took a call from a ...
5
votes
3answers
817 views

Wireframes first or after rough visual design sketches?

This is how I usually work: After completed business and user requirements gathering I have a brainstorming session together with the project group to come up with big, high-level ideas about the ...
3
votes
4answers
381 views

Comparing and merging user interface revisions from multiple people

How can I compare, merge, and prevent conflicts between UI changes made by different members of a multi-person UI development team? Context for this Question: Visual diff and merge tools like Meld ...
1
vote
3answers
93 views

What's a good way to transfer a user from a mobile site to a desktop site?

Let's say we have a marketing website for a large enterprise app. There's also a link to a demo where you can try the app. The app itself is designed for full-size browser only, but the marketing ...
0
votes
1answer
51 views

Search functionality — to move or not to move?

We offer a SaaS to monitor performance of equipment used in natural gas compression. The most used feature (60% of users seek this out on arrival) of our service is to search for a particular unit to ...
1
vote
3answers
293 views

How to display save/cancel actions in an accordion

I'm in the middle of designing a setup flow and have decided to go for an accordion paradigm (due to the large amount of steps, using tabs would result in tab overflow in mobile devices). Upon ...
0
votes
1answer
63 views

Microcopy for searching

I was designing a microcopy for searching friends on an online community. I want to enable users to search either by names/emails or comma separated criteria. I made a draft wireframes shown on the ...
0
votes
1answer
42 views

Working With Designers/Content Writers [closed]

I am a server side programmer who as of the last year has really had to get comfortable with front end design and UX. I feel that I am currently producing good experience for the user however I lack ...
6
votes
2answers
439 views

What are the best ways to integrate online collaboration tools (e.g. a wiki) into a UX workflow?

I often work with teams that are both co-located and have team members, such as front end developers, in another country. If you work on high end projects what are the best practices in using online ...
1
vote
1answer
89 views

What are some benefits of having a single child folder?

Let me rephrase the question: What are some benefits of having a single actionable event on screen (e.g. single child folder, single button occupying the whole screen estate, etc.), immediately ...
1
vote
2answers
179 views

Non-ordered workflows

My team is developing an application on a mobile device involving a lot of scanning of barcodes (industrial applications, yay). Mobile = limited real estate. In a particular case, we need the user to ...
1
vote
3answers
9k views

Do professional web designers use Adobe software (such as Reflow) [closed]

This may seem like a trivial question, but I'm dying to know the answer from some professional web designers. I have built a number of websites myself over the past 8 years, some of which have gone ...
0
votes
3answers
270 views

What's the best way to get users to read a set of instructions for filling out a form?

I have a simple form that the user fills out, and I want the user to read a simple 5-step set of instructions on how to fill out the form and what happens after they hit "submit." I'd love to know if ...
0
votes
1answer
52 views

Flow for widget with different types of metrics and display types

We're creating a widget that lets the user configure, among other things, two main elements for a widget: Choose 1 or more 'metrics' (either a numerical value or a string/message for a timestamp ) ...
6
votes
2answers
890 views

Benefit of custom 404 error screens on website

Are there any UX studies on whether custom 404's and the like benefit or enrich the experience of the end user? Some good examples below, I was thinking the wording might be more relevant in this ...
1
vote
1answer
138 views

Best, most flexible way of presenting task progress

In the world of business, one of the most common scenarios is having some sort of task system that has a natural business progression. For example, someone at Department A initiates the task, it then ...
3
votes
5answers
2k views

Which UI is more user-friendly and effective: Tabs or Collapsible Panels?

Not sure if the collapsible panels have a different name but I have seen them referred to as rollouts. I have used many applications that use one or the other or both, but I am wondering if there are ...
2
votes
2answers
509 views

Are sliders inefficient controls for desktop applications?

I always thought sliders weren't as optimal for numerical parameters. You not only have to look where the parameter is, but also where the slider is and ensure you are clicking exactly there to make ...
4
votes
2answers
1k views

Breadcrumb navigation

I'm wondering if any one have any good knowledge about breadcrumb navigation and if you can use it as the only way to navigate backwards in a GUI (if you don't use the browser functionality)? And to ...
1
vote
4answers
191 views

Express buy button for a complex product (diffrent size,colors). Any experience or examples?

I want to launch a "Express Buy" button just under a product picture. The idea is to avoid one click, the one that goes to the product card. I want this to go straight in to my user's shopping cart. ...
0
votes
1answer
112 views

How can we design the communication flows? Is there any tool for that?

I am writing this question to user experience since I believe that service design is highly related with user experience field. I searched for finding a tool for designing the communications of a ...
10
votes
3answers
349 views

Defaulting to the sign-up form?

Recently I've noticed more and more sign-in / sign-up workflows defaulting to the sign-up option first and providing a minimal "Sign-In / Login" action somewhere else on the page. What's the reason ...
2
votes
1answer
579 views

Is it better to have an interactive survey in an e-mail body, or to only include a link to a survey webpage?

In my research, which include hundreds of emails that I receive (like you), I only had the option of perform complex actions directly into the email with forms sent by Google form. For complex ...
4
votes
3answers
433 views

iPhone - User interaction flow ideas

I am trying to determine would the best user experience would be for a particular flow, and I though maybe getting a fresh perspective on it would be helpful. I have three screens that I am currently ...
11
votes
8answers
3k views

Web design workflow without Photoshop

There is more and more talk of web designers moving away from the idea of spending an incredible amount of time wireframing and then designing in Photoshop and I wanted to get everyone's opinion on ...
2
votes
2answers
4k views

What is proper term for a flow chart for mobile app?

I am creating a user flow aka flow chart aka information flow chart using Balsamiq, not using Omnigraffle or other tools, for a mobile app. What is the proper term for this diagram? See Gustav ...
12
votes
6answers
618 views

What's a healthy relationship with your web developers? [closed]

This is always something that's interested me. I've sat at both sides of the table. I've been the developer who has had a first look at designs after they've been sold to the business, only to have ...
5
votes
3answers
429 views

What to look for at a customer site visit?

I'm a software engineer responsible for the development of UI software for an embedded device that will be used in laboratories and hospitals. I have the rare opportunity to visit one of our ...
1
vote
1answer
103 views

Dilemma: How to write technical specifications before the research?

Before starting working on client's project, we sign an agreement. Usually there are also some technical specifications attached to agreement signed as well. My question is: how can I write technical ...
7
votes
5answers
504 views

How do I maintain flow during checkout?

I am working on a payment process that is pretty typical. Users will be required to create a password during the sign up process so they can retrieve their (online) purchase later. In the course of ...
2
votes
3answers
165 views

What are the best options to show huge number of errors on multiple paginated list

We have a business application where users edit participants' payroll information across multiple income sources in a single list. A list would have - around 200 participants - each participant ...
3
votes
3answers
483 views

Best practices for naming steps in a workflow (status labels)?

I've been unable to find a good guide for naming steps in a workflow (status labels). What are some principles / best practices? If you're curious, my specific case is: I have a system where users ...
4
votes
2answers
123 views

System Upgrade: Scheduling and steps

I'm working on a system that offers 2 options to upgrade: "Remind me Later" "Install" If you click on "Remind me Later" you can enter the number of days in which you will be reminded to upgrade. If ...
5
votes
2answers
599 views

process workflow visualization

I'm trying to visualize some steps in my application. Here is the scenario: User A creates task and assigns it to user B User B starts that task and adds some attachments to that task User A accepts ...
1
vote
1answer
225 views

How to visualize a process result and report as final step in a wizard

I'm re-designing a web wizard that lets an user to import a table through a CSV file. The current steps are: file upload: the user upload a CSV file from the local file system. metada: the user ...
1
vote
3answers
83 views

How do you show feedback if a user's action effects something in a different space?

If user's action effects something in a different space, what are some intuitive ways to illustrate this to the user without taking them out of their workflow? Right now when a user acts on the item, ...
0
votes
1answer
243 views

Is there a tool to automatically create a user flow from an existing site? [closed]

Does anyone know of a tool that allows you to put in a URL that will then create a basic flow chart of said website? I don't care if it is the best, worst, ect. I simply want to know if they exist. If ...
27
votes
5answers
2k views

Should a user be logged in after resetting their password?

Lets assume following flow: I want to log in I don't remember password I click on the "forgot my password" link (email is dispatched) I check my inbox and click on the link I type in password and ...
3
votes
2answers
75 views

Should input be accepted after confimation (or other actions)

I often find myself in the following workflow: Enter user name Enter password Click "OK" (or enter key) Wait for response Discover the checkbox next to OK-button Think: "Bugger! It would be nice to ...
9
votes
2answers
480 views

Login without breaking the user flow

Let's say a user wants to perform an action that requires him to be logged in (e.g. sending a private message) so a link is provided to him to log in with a message similar to the following: Only ...
6
votes
2answers
142 views

What makes OpenID so difficult to use by persons with no technical background?

According to adrianh in his comment to an answer: Every single time I have /tested/ openid with "normal" users as opposed to technical folk it's caused more problems than it's solved. Every. ...
8
votes
1answer
154 views

Where should I locate logon steps for a private shopping site?

I'm developing a private shopping site workflow (like gilt.com and markavip.com) but I'm unable to decide which page to put login/register on. I'm considering these locations: Product list page ...
3
votes
2answers
141 views

How to archive paper prototypes and physical objects from design process?

I have looked around UXSE for questions on this and haven't found anything yet. I am looking for solutions to managing paper prototypes and sketches and other physical objects created during a design ...
-1
votes
2answers
602 views

What steps should I follow designing a web site? [closed]

I'm a web developer with basic skills in Web Design. I'm following a lot of websites containing tips and tutorials how to design. Can you tell me what steps I should follow from the beginning to the ...
6
votes
3answers
124 views

How to communicate that some customers may buy directly, others must set up account first?

We found that about 60% of all users meet the conditions for our service, so we can provide them the service directly (i.e. we can display its price, and direct them to the checkout process) Other ...
8
votes
6answers
624 views

Best way to communicate an abstract app concept such as a 'workspace' to users

The issue I'm struggling with is fairly specific, but it touches on a general UX topic, which is how to help users grasp some abstract app concept, such as some information organization or structuring ...
9
votes
1answer
91 views

Deleting dependent records from a table/list

It would be great to have ideas around how to approach below scenario. User wants to delete a Item "X" from a table A. But item "X" is being referenced by multiple items from Table B , Table C and ...