A workflow consists of a sequence of connected steps.

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26
votes
5answers
1k views

Should a user be logged in after resetting their password?

Lets assume following flow: I want to log in I don't remember password I click on the "forgot my password" link (email is dispatched) I check my inbox and click on the link I type in password and ...
25
votes
7answers
1k views

Staying relevant as a UX designer at my company

Tried searching for a similar question, but didn't find anything... I was wondering if there are ways to increase my usefulness to my company, in my role as a UX designer. My skillsets primarily ...
11
votes
3answers
3k views

How to set up a “war room”

I've seen a couple of web agencies using the term "War room" to describe a place where they sit and and brainstorm web projects. The room usually contains a lot of sketches on the walls and it all ...
11
votes
6answers
576 views

What's a healthy relationship with your web developers? [closed]

This is always something that's interested me. I've sat at both sides of the table. I've been the developer who has had a first look at designs after they've been sold to the business, only to have ...
11
votes
6answers
589 views

How to indicate that a document has already been downloaded?

I'm designing a list of documents, and basically the user can download the meeting schedule in their device so they don't have to download it every time and they can view it even without internet ...
10
votes
8answers
956 views

Web design workflow without Photoshop

There is more and more talk of web designers moving away from the idea of spending an incredible amount of time wireframing and then designing in Photoshop and I wanted to get everyone's opinion on ...
9
votes
2answers
363 views

Login without breaking the user flow

Let's say a user wants to perform an action that requires him to be logged in (e.g. sending a private message) so a link is provided to him to log in with a message similar to the following: Only ...
9
votes
1answer
74 views

Deleting dependent records from a table/list

It would be great to have ideas around how to approach below scenario. User wants to delete a Item "X" from a table A. But item "X" is being referenced by multiple items from Table B , Table C and ...
8
votes
7answers
598 views

Conveying progress for a set of items each with 2 stages

I think I have an issue with the hierarchy of information in trying to convey progress to a user. On the dashboard of a non-profit dashboard I have the following option: The organisation deal with ...
8
votes
3answers
971 views

Multiscreen Forms (Wizards), the Form's Previous Button, and the Back Button

Scenario: I have a web form split across 3 screens/pages. A user can move between forward and back between the screens via Next and Previous labeled buttons respectively. Question: When the user ...
8
votes
6answers
481 views

Best way to communicate an abstract app concept such as a 'workspace' to users

The issue I'm struggling with is fairly specific, but it touches on a general UX topic, which is how to help users grasp some abstract app concept, such as some information organization or structuring ...
7
votes
1answer
136 views

Where should I locate logon steps for a private shopping site?

I'm developing a private shopping site workflow (like gilt.com and markavip.com) but I'm unable to decide which page to put login/register on. I'm considering these locations: Product list page ...
6
votes
1answer
354 views

Modal window action buttons, top or bottom

Scenario: File upload process for a website on desktop(not mobile) launches a modal window. Question: Would it be better to place action buttons at the top or at the bottom of the window. Pros & ...
6
votes
2answers
381 views

Benefit of custom 404 error screens on website

Are there any UX studies on whether custom 404's and the like benefit or enrich the experience of the end user? Some good examples below, I was thinking the wording might be more relevant in this ...
6
votes
4answers
1k views

Interface Flowchart Examples [closed]

Looking for examples of "high-end" user interface flowcharts. I've personally designed lots of flowscharts, and created internal standards for them, but it's been years and I'm looking to see what the ...
6
votes
5answers
359 views

How do I maintain flow during checkout?

I am working on a payment process that is pretty typical. Users will be required to create a password during the sign up process so they can retrieve their (online) purchase later. In the course of ...
6
votes
3answers
106 views

How to communicate that some customers may buy directly, others must set up account first?

We found that about 60% of all users meet the conditions for our service, so we can provide them the service directly (i.e. we can display its price, and direct them to the checkout process) Other ...
6
votes
1answer
164 views

Account activation in mobile app

I'm designing iphone app which allows users to pay bills. To use this app the user should register and activate their account via e-mail. And here is the problem: Which model I have to choose for the ...
6
votes
2answers
302 views

What are the best ways to integrate online collaboration tools (e.g. a wiki) into a UX workflow?

I often work with teams that are both co-located and have team members, such as front end developers, in another country. If you work on high end projects what are the best practices in using online ...
5
votes
5answers
232 views

Send wireframes before a demonstration?

I'm an in-house UX Designer for a medium sized company, and big part of my job is building wireframes for inclusion in spec documents. Usually, the workflow goes something like this - the product ...
5
votes
2answers
424 views

Wireframes first or after rough visual design sketches?

This is how I usually work: After completed business and user requirements gathering I have a brainstorming session together with the project group to come up with big, high-level ideas about the ...
5
votes
2answers
288 views

process workflow visualization

I'm trying to visualize some steps in my application. Here is the scenario: User A creates task and assigns it to user B User B starts that task and adds some attachments to that task User A accepts ...
5
votes
4answers
114 views

Defaulting to the sign-up form?

Recently I've noticed more and more sign-in / sign-up workflows defaulting to the sign-up option first and providing a minimal "Sign-In / Login" action somewhere else on the page. What's the reason ...
5
votes
2answers
99 views

What makes OpenID so difficult to use by persons with no technical background?

According to adrianh in his comment to an answer: Every single time I have /tested/ openid with "normal" users as opposed to technical folk it's caused more problems than it's solved. Every. ...
4
votes
4answers
463 views

Is a cancel button really needed in a form in a page?

I have a form, which is on a page of its own - it's a huge one, and one of the internal reviewers recommended to add a cancel button to it. I am just trying to figure out if a cancel button is ...
4
votes
2answers
459 views

Assigning working hours on a duty roster

Here's a screenshot of the duty calendar in the system I'm working on (I've deleted all names here for privacy reasons). Each person can have a day of particular type (listed in the legend above: ...
4
votes
2answers
419 views

Breadcrumb navigation

I'm wondering if any one have any good knowledge about breadcrumb navigation and if you can use it as the only way to navigate backwards in a GUI (if you don't use the browser functionality)? And to ...
4
votes
2answers
400 views

What is the name of the breadcrumb/workflow UI component?

What is the correct/best name for the UI component which acts like a breadcrumb trail but indicates where the user is in a defined series of steps? You see it all the time, something like: ...
4
votes
3answers
183 views

What to look for at a customer site visit?

I'm a software engineer responsible for the development of UI software for an embedded device that will be used in laboratories and hospitals. I have the rare opportunity to visit one of our ...
4
votes
2answers
764 views

What are the differences between user flows, task flows and workflows?

I'm looking to clarify the differences/overlaps between the three and, if the terminology isn't accurate establish the correct terminology
4
votes
2answers
94 views

System Upgrade: Scheduling and steps

I'm working on a system that offers 2 options to upgrade: "Remind me Later" "Install" If you click on "Remind me Later" you can enter the number of days in which you will be reminded to upgrade. If ...
4
votes
4answers
291 views

Should a classifieds website user be made to sign up before posting ads?

I am in the classifieds website business. I am struggling to find general consensus about the best way to design a user experience for being able to post ads on a classifieds site. Specifically, the ...
4
votes
1answer
164 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...
3
votes
5answers
368 views

Which UI is more user-friendly and effective: Tabs or Collapsible Panels?

Not sure if the collapsible panels have a different name but I have seen them referred to as rollouts. I have used many applications that use one or the other or both, but I am wondering if there are ...
3
votes
4answers
147 views

Irreversible changing of state

I am working on a UI for a workflow and task management system. Each task can be in one of three states: new in progress complete The task is edited in a form which has Save/Cancel buttons. It ...
3
votes
2answers
158 views

account confirmation pattern: link or link + page with edit field

Imagine the registration process where you send an activation email to the user. In many activation email I receive, I will get an activation hyperlink and an activation code by itself as well. My ...
3
votes
2answers
72 views

Should input be accepted after confimation (or other actions)

I often find myself in the following workflow: Enter user name Enter password Click "OK" (or enter key) Wait for response Discover the checkbox next to OK-button Think: "Bugger! It would be nice to ...
3
votes
2answers
308 views

What's an intuitive workflow for a registering user to simultaneously sign-up his colleagues?

I'm working on a redesign of a website that has a bit of a complicated registration requirement and I just can't get my head around how best to design the necessary forms/pages. For context, the ...
3
votes
8answers
248 views

What do you use as your personal inspiration library? [closed]

I’ve collected screen shots, links, quotes and other design related items over the years in the hopes of using them for design inspiration on future projects. The problem is, I’ve got this “stuff” ...
3
votes
2answers
132 views

File operation open/close workflow

I'm working on an application (Mac OS X, if it matters) that opens a user defined file or folder, does a bunch of operations on it (as set up on the main window and tracked on a progress bar), then ...
3
votes
3answers
339 views

iPhone - User interaction flow ideas

I am trying to determine would the best user experience would be for a particular flow, and I though maybe getting a fresh perspective on it would be helpful. I have three screens that I am currently ...
3
votes
1answer
81 views

Usability concerns for managing queues of items to be worked

Here's a genericized story for an issue I'm curious about: A secure website for ACME Company has a table of thousands of widget orders in an "initial" status that need to be processed online. ...
3
votes
2answers
712 views

How to implement a branching wizard?

I'm toying with the jQuery plugin SmartWizard to implement a branching wizard for a web application. The problem I'm struggling with right now is how to deal with user choices that affect the ...
2
votes
6answers
160 views

Forcing a workflow while making it easier for the user

I'm working on an internal webapp that requires users to Enter Meeting Notes. Currently, the users write their notes in a Word template, then copy/paste into one large text field in the app. The notes ...
2
votes
2answers
416 views

What is proper term for a flow chart for mobile app?

I am creating a user flow aka flow chart aka information flow chart using Balsamiq, not using Omnigraffle or other tools, for a mobile app. What is the proper term for this diagram? See Gustav ...
2
votes
1answer
100 views

Does having the same functionality with different flow result to bad UX?

Specific example to understand it better. I have a meeting application, it has the ff menus: Meeting Schedule - contains pre-created meetings My Documents - contains documents uploaded to the ...
2
votes
2answers
156 views

“Pharma” UX Model? [closed]

Is there any known "Pharma" like UX examples or flows out there in the digital world? Example: Doctor recommends a drug to a patient, hands off prescription to receptionist to make a copy. ...
2
votes
2answers
121 views

How to archive paper prototypes and physical objects from design process?

I have looked around UXSE for questions on this and haven't found anything yet. I am looking for solutions to managing paper prototypes and sketches and other physical objects created during a design ...
2
votes
5answers
200 views

When introducing a new interface to managers, do you even show the options that you eliminated?

For a same interface, should I show to managers/clients all the options that came to my mind (even the one that are not appropriated) or should I only show the best one or the one I suggest?
2
votes
2answers
202 views

How and when to gently prompt user to save between pages

I am working on a complete rewrite of a complex, multi-step and enterprise-/internal-facing web application. The existing application's UI was literally based upon Excel spreadsheets that had been ...