Questions about the way something should be written for users to read and comprehend

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12
votes
7answers
2k views

“Sign Up” vs “Create an Account”

Which pick is better for a service? Especially if I would like the website to resemble American style. Gmail and Dropbox say: "Sign In or create an account" Yahoo says: "Sign In. New here? Sign ...
71
votes
10answers
5k views

'My Account' or 'Your Account'?

I want to put a link to an account page in a toolbar. What person should I use to refer to the user's settings? Should I call it 'My Account' or 'Your Account'? I've seen both is use, and I'm not sure ...
329
votes
15answers
45k views

Should error messages apologize?

We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance." Is it ...
19
votes
6answers
1k views

How can I deal with diverse gender identities in user profiles?

I'm trying to work out the wording for (preferably) a gender dropdown in a user profile of a site I'm working on. I want to be inclusive of people who don't gender orient to either male or female ( ...
13
votes
6answers
561 views

Should words in buttons or titles start with a capital? [duplicate]

I am currently in the process of creating an iOS application, and I was wondering about capitalization of buttons and titles. For example, should a button say "Add Post" or "Add post". If I look at ...
6
votes
5answers
192 views

What is the most familiar wording of linking to a PDF file?

For certain industries and user-bases, it can make sense to include a link to a PDF version of a HTML web page — so that visitors can either view or download it. From a recognizability and ...
5
votes
5answers
291 views

Best wording of “blank” option for an optional select?

For <select> elements that require the user to select at least one option, basic wording for the "blank" option is fairly easy: "Select..." or something similar. However, for <select> ...
5
votes
3answers
266 views

Should field labels be nouns or verbs?

On a web form should field labels be nouns or verbs? This issue arose from two fields on an account request form that currently read: Temporary Password Re-Enter Temporary Password There is debate ...
3
votes
1answer
462 views

ux review word for select all

Is is ok to use Select/Deselect All here or better to shorten it to only select all. Would the users know that if they uncheck the "select all" checkbox. Everything will be disselected