Questions about the way something should be written for users to read and comprehend

learn more… | top users | synonyms

3
votes
5answers
64 views

Better term for “Favorites”

I'm designing some surveillance camera footage. I'm adding a little "Favorites" section where the user could make a temporarily list of camera feeds to save and put at the top of the list, since there ...
452
votes
16answers
59k views

Should error messages apologize?

We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance." Is it ...
0
votes
1answer
11 views

Label Actions Using Technical terms or “Plain Word” terms

I am working with an organization that is redesigning software created roughly 15 years ago. At the time the software was very technical, with form labels that exactly match database column titles (ex:...
0
votes
1answer
16 views

Multi-organization app - switching organization context wording?

I have a multi-organizational app and I want to give user's the ability to switch the context (which would load different data) between the various organizations that they are a member of. What's the ...
1
vote
1answer
31 views

User-friendly short URL aliases with words or emojis

First off, I’m not talking about quicklinks or SEO of URL paths on a site you’re in control of, but shorter aliases for third-party addresses. As far as I can see there are several major reasons why ...
3
votes
1answer
79 views

How can I express the idea of CSS floats to ordinary people?

Let me explain what CSS floats are: When there is no float, text and image looks like this: When the image is floated left (I don't know whether "floated left" is the right term for this. In CSS ...
79
votes
10answers
14k views

Will users misunderstand “Last week”, “Last year”, “Last month” etc?

In my diary iOS app, the user can search their diaries for specific texts. To avoid getting too many results, I added a "Time Range" search option. The user can select whether to only search the ...
0
votes
2answers
42 views

Shorter Term for “Modify & Sign”

We're working on a web application that has a process of redoing some steps if their resulting document is incorrect (think of a loan application or lease). We want to give the user an option to re-...
10
votes
5answers
505 views

What is the most familiar wording of linking to a PDF file?

For certain industries and user-bases, it can make sense to include a link to a PDF version of a HTML web page — so that visitors can either view or download it. From a recognizability and ...
4
votes
2answers
174 views

Repeat the same word over and over in menu

I have a menu with a list of a lot of management and configuration GUIs. They are listed below a headline of the category. Like so: Managemanet Xxxxxx Management Xxxx Management Xxxxxxxx ...
2
votes
2answers
105 views

Generic word for unrelated entities or objects

My web application has various types of objects the user can interact with (projects, items, features, devices, kind-of-device, files, ect). They can delete these objets, however it's a soft delete so ...
2
votes
2answers
108 views

Action sequence is always “check out” then “check in”: Should I name the tab “check out / check in” even tough it sounds weird in English?

In the document management world, here is the typical way to edit a document: Check out (the document is now locked by me and made available locally) Edit Check in (the document is saved back to the ...
29
votes
3answers
2k views

More clicks while using “Noun” or “Verb” for actions?

“Sign up” or “Membership”? “Donate Now” or “Donations”? You can create an action button with verb or a noun. Is there any recommendation for increasing the click-rates? Which one is better than the ...
2
votes
2answers
67 views

Are the words margin and padding too technical?

When displaying margin and padding values for a UI control to non-designers or developers how would you word 'margin' and 'padding'? For example I have thought that the following might be better ...
3
votes
1answer
228 views

People using wrong door to building

Our office building has 2 entrances, but you can only access our office from the secondary entrance. I would like to direct them to walk to the the secondary entrance (30 yds to left) and buzz in ...
4
votes
3answers
1k views

Spelling: Id vs. ID

I have several kinds of identifiers in my Windows desktop application. A batch identifier, a job identifier and so on. Each identifier is a unique positive integer, the value has no meaning but to ...
54
votes
17answers
13k views

Proper wording for “Cancel Undo”?

The Problem: Users need to have an undo control over changes they have made. However, these changes might be really big, so, while we have some contingency plan just in case something goes wrong, we ...
7
votes
6answers
866 views

Alternative wording to 'upgrade from free trial to a paying plan'?

Looking for an alternative to 'upgrade'. The problem is that in our web-app ui and communication, we are currently using two different versions of upgrade: the common upgrade/downgrade of the ...
0
votes
1answer
86 views

Using “prompts” on iOS Navigation Bars

SOME CONTEXT In iOS, there is a standard text "prompt" element that can be added to a top NavigationBar like this: I have released an app which has a list of car models that the user can select. ...
3
votes
1answer
49 views

User Terminology: right-click menu vs. shortcut menu

Which is the industry standard to average end-users when referring to the menu that opens when they right-click an item on a screen? Is it called the 'right-click menu' or the 'shortcut menu'? I'm ...
3
votes
2answers
273 views

How to ask for full name and know which part is what? e.g. last name, middle names, first etc

Say you want the user to enter their full name into a form. Even if you request just this, you may not know which order they put their names down (for example in countries like China, surnames come ...
2
votes
3answers
111 views

Is there any research between the options of “Don't do”, “Do not do”, “Avoid”, etc?

If you want to stop an unintentional action, physical barriers are the most effective solution. You can't open a locked gate without unlocking it, or accidentally push a button with a safety cover. ...
4
votes
2answers
145 views

Avoiding offensive language in publishing App

I am working on a mobile app that allows the users create long videos picking up small clips. Then the user selects a title for the video and it is published in different networks (Facebook, Youtube, ...
0
votes
4answers
52 views

What would be the wording for an “all type of rooms” taxonomy?

I'm working on this app and right now it has a common taxonomy called "hotel". However, this app can work with hotels, chains of hotels, apartments, rooms, cabins, guesthouses and anything you could ...
-1
votes
1answer
71 views

Best abbreviation of Real-End User Experience?

I know user experience is commonly abbreviated UX. What about composita? Real end-user experience monitoring (usually some kind of passive monitoring) is often called just Real User Experience. So I ...
31
votes
19answers
7k views

A universal word or term for “your device/machine/computer/tablet/phone/smart watch/gadget/whatever”?

I want a word that accurately covers tablets, phones, desktop PCs & Macs, laptop PCs & Macs, smart watches, smart glasses, smart fridges, smart socks (watch this space...) and any future kind ...
13
votes
8answers
2k views

Better labels than “Date 1” and “Date 2”

I'm working on a web application which has a feature to compare the price of products at different dates to see if they went up or down. Basically the user select two dates and click search. At the ...
4
votes
1answer
51 views

Is there a concept for “yet to be discovered” affordances?

We're building an app that has an element that performs some specific set of actions. The element itself is new, and tests are very conclusive: for the target the app is directed to, the affordance is ...
27
votes
1answer
2k views

What do you call a website which is not in beta, but a re-launch with possible teething problems?

We are launching a new website soon. We have ran some beta versions to users, but we are going to finally press the button, turn off the old one and only have the new website. I want to let users ...
0
votes
2answers
131 views

Baseline website user survey, standard vs. custom questions?

I am planning on doing a baseline user survey this holiday season to assess where we are at before starting the entire user experience tests and study. I think the following questions are a good ...
2
votes
4answers
63 views

How to name a single status that warns out users it could turn to be good or bad?

In a system where the current development uses a red-yellow-green rating (where red is bad, green is good and yellow could easily fall in any of these categories), what could be a better wording? My ...
2
votes
2answers
131 views

Viewing data from a web application in Excel - is this feature an “Import” or an “Export”?

I'm developing a web application that presents a large amount of data in a grid. One of the features we are adding to this application is the ability to view this data in Excel. My coworker and I ...
1
vote
3answers
168 views

Should I change the text on the save button when confirming the save?

When a user is clicking a button to save some data, in special situations we want to confirm with them that they know the data doesn't match, so the user has to click "Save" and then click "Save" ...
1
vote
3answers
87 views

How to express that a form is part of a authenticity process?

I'm working on an app so user can ensure the products they are going to buy is not counterfeit and tracks its shipping. Tests To do so, we went for a form where people input a product's security ...
38
votes
8answers
7k views

How can I deal with diverse gender identities in user profiles?

I'm trying to work out the wording for (preferably) a gender dropdown in a user profile of a site I'm working on. I want to be inclusive of people who don't gender orient to either male or female ( ...
8
votes
2answers
240 views

Using genders in physiologically oriented UCD

I've this problem: as a policy, we usually strive to leave out gender considerations if possible. If not possible, we use a wide range of genders . Not as extreme as Facebook, but something more ...
34
votes
9answers
32k views

What is the recommended wording for a generic error message

What would be the best wording for a generic error message? With generic error message I mean a message for an error that has occured but there are no details on what the error is or how to recover ...
2
votes
1answer
36 views

What is the most appropriate term discontinuing records in an application?

I'm developing an ERP type application that predominately does create/read/update/delete operations against a SQL database. Sometimes it not possible to delete a record from the database as it would ...
2
votes
2answers
372 views

'Likes' vs 'Upvotes' [duplicate]

When it comes to completely anonymous appreciation of videos. What is better to use: 'Likes' vs 'Upvotes'? I've read elsewhere that likes seem more personal and there is a network involved. But what ...
1
vote
1answer
46 views

What difference does a positive / negative (do this, don't do this) slogan perspective make on the user's impression?

On my app, the brief loading frame shows the logo, and below it a slogan. Lets say the slogan is a form of command such as "Never create alone". Compare this with "Always create together". Consider ...
2
votes
1answer
184 views

Improvement tracker or: How I Learned to Stop Being a Jerk to the User

I'm planning a program (not sure if it will run on smartphones or just PC ) to keep track of user defined task and it's progress. I want it to be less bossy, but still give the proper incentive to ...
25
votes
5answers
4k views

Wording: 0% or NO?

I need to represent a stat for a weight loss stat. Right now I have this wording: 2% weight loss the client hasn't think of the logical scenario of no weight loss or even worse, weight gain. So I'm ...
3
votes
2answers
120 views

Looking for good wording to indicate that “There are notes”

In a view I want to indicate that there are notes (like annotations) taken on the displayed element (that can be viewed by opening a notepad). Rather than displaying a notepad icon, I want to display ...
4
votes
4answers
202 views

The term “User Experience” in sales

This might be redundant, but I'm curious about the end user's experience when they read the phrase "User Experience". I've seen a number of websites say that they design the best user experience, but ...
3
votes
3answers
178 views

“Connected device” appropriate wording?

I'm having a bit of trouble with wording on a title for a feature I'm building for an app. I have 3 options which seems correct at first view, but I really don't think I'm getting the correct wording ...
1
vote
1answer
161 views

“To do” or not “to do”

I need to display a small block on site which displays actions, that user may pay attention for (unread messages, unfilled profile fields, etc.). Is it a good practice to have such blocks at all and ...
1
vote
3answers
51 views

Appropriate wording for “See images starting from this number” label

There is a page in my website that people can browse and see all the available images. I have created a section where people can enter a number in an input box to see the images starting from that ...
0
votes
3answers
170 views

How to handle blank state on profile pages?

What are some good examples of empty / half-filled out profile pages? Say the user filled out all the required fields, but not the optional ones. How do you handle these situations design-wise? Also, ...
2
votes
3answers
117 views

In a program what to say when the user enters the wrong type? e.g. number entered when yes/no expected

My program runs from the command line and requires the user to enter booleans (yes or no) and integers (numbers without decimals). For this I have two methods to check to make sure the user makes a ...
0
votes
1answer
303 views

Alert dialog to confirm a Cancel action

I have an application from which you can run different step by step wizards. It has a Cancel button at the top, which allows the user to quit the current wizard. I have a dialog that appears on ...