Questions about the way something should be written for users to read and comprehend

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19
votes
6answers
1k views

How can I deal with diverse gender identities in user profiles?

I'm trying to work out the wording for (preferably) a gender dropdown in a user profile of a site I'm working on. I want to be inclusive of people who don't gender orient to either male or female ( ...
71
votes
10answers
5k views

'My Account' or 'Your Account'?

I want to put a link to an account page in a toolbar. What person should I use to refer to the user's settings? Should I call it 'My Account' or 'Your Account'? I've seen both is use, and I'm not sure ...
4
votes
3answers
174 views

The term “User Experience” in sales

This might be redundant, but I'm curious about the end user's experience when they read the phrase "User Experience". I've seen a number of websites say that they design the best user experience, but ...
2
votes
2answers
192 views

Should the term Mac and PC be differentiated

This is a simple question which I believe affects UX. In current times, is it correct to use PC as the collective term for Mac, PC, Laptops, etc? Will users be bothered by it? Or is it just an Apple ...
0
votes
3answers
256 views

Is it more clear to use “Login | Sign up” rather than “Sign in | Sign up” [duplicate]

Possible Duplicate: “Sign Up” vs “Create an Account” "Login | Sign up" seems to have more contrast than "Sign in | Sign up" especially for people who don't good at ...
2
votes
3answers
555 views

Confirmation message when closing a lightbox / modal box

A feature of a website I'm designing requires the user to perform various steps inside a "lightbox" / modal box. This is a requirement, I cannot embed the process inside the main layout. I don't want ...
3
votes
1answer
462 views

ux review word for select all

Is is ok to use Select/Deselect All here or better to shorten it to only select all. Would the users know that if they uncheck the "select all" checkbox. Everything will be disselected
12
votes
7answers
2k views

“Sign Up” vs “Create an Account”

Which pick is better for a service? Especially if I would like the website to resemble American style. Gmail and Dropbox say: "Sign In or create an account" Yahoo says: "Sign In. New here? Sign ...
3
votes
1answer
214 views

Is it necessary to specifically instruct users to use the Back button to navigate away from a webpage?

I find it annoying when users are explicitly instructed to use the Back button to navigate away from a webpage. An example from the login page for the Contensive CMS follows (emphasis added): The ...
4
votes
3answers
320 views

Best way to organize interface

I have an application where users can select some items from a catalogue and add into their reports. Some users prefer to add positions one by one, first opening the catalogue, adding a new ...
9
votes
3answers
250 views

Is active voice or passive voice preferable for a computer UI?

In an Ubuntu installer bug I mention that this text: You need to restart the computer. ...should be changed to: The computer needs to be restarted. The developer objected based on the ...
2
votes
4answers
262 views

Best words to indicate appreciate/depreciate instead of like/dislike

we have designed a system that creates a personalized stream of (text based) content for users. In order for the system to adapt, the users have to constantly give some feedback based on whether a ...
3
votes
3answers
701 views

Best way to show and sort by dates when the item may be repeating/recurring?

Currently this website has a list of FooBars, which may be sorted by date: I am adding functionality to allow a FooBar to be repeated, or a recurring FooBar e.g. Weekly on Mondays and Tuesdays ...
3
votes
3answers
168 views

What to call a 'multi-valued string attribute' for the end user?

I am asking users to handle entities (here a subject) with multiple attributes. The first attribute shown here is a numeric value. The second is multi-valued text. desired experience: 1.5 desired ...
5
votes
4answers
519 views

Alternative term to “Blacklist” and “Whitelist”

In short, my company is developing a management tool for managing SIM cards. One of the features of the tool is to block the SIM card if it's put into a none allowed device by device IMEI validation. ...
5
votes
8answers
458 views

The right wording for “close”

The company I work for (based in the UK) is building a piece of software for iOS, and they use "Dismiss" instead of "Close", "Exit", "Cancel", etc. for the button to close the page at hand. I find ...
6
votes
6answers
550 views

“Doesn't look like a valid…” versus “..is invalid”

I'm not designing anything at the moment but this thought popped into my head earlier. What do you think would be the pros/cons of wording validation errors as: "This doesn't look like a valid phone ...
9
votes
2answers
217 views

How do you test phrasing of labels, links, and descriptive text?

At my workplace, an academic library, we often have extended conflicts over exactly how to phrase labels, links, and descriptive text. For example, one link on our home page goes to a list of topics, ...
5
votes
5answers
224 views

Is “<Object name>: <quantity>” notation acceptable in most popular localization?

This question was originally asked in the linguistics SE (which is not a good place to ask this kinds of thing). Full question follows I follow the software localization guideline, that states ...
5
votes
3answers
266 views

Should field labels be nouns or verbs?

On a web form should field labels be nouns or verbs? This issue arose from two fields on an account request form that currently read: Temporary Password Re-Enter Temporary Password There is debate ...
6
votes
5answers
392 views

Alternative wording to 'upgrade from free trial to a paying plan'?

Looking for an alternative to 'upgrade'. The problem is that in our web-app ui and communication, we are currently using two different versions of upgrade: the common upgrade/downgrade of the ...
5
votes
5answers
334 views

Login wording: be terse?

I'm working on this login page: It has three "phrases" with more than 1 word, namely: Log in to your account Forgot your password? Create a new account. I have minimalist tendencies and would ...
9
votes
7answers
921 views

“All” vs. “Any” for a choice which indicates lack of filtering

I have a table of items that can be filtered by many aspects, one of which, for example, is status. The filter is represented by a dropdown, where the default option is to not filter by any status. ...
1
vote
2answers
205 views

Best wording for “edit X” button?

What is the best wording for an "edit section" button and why? The pages I am linking to will be for adding and editing existing items. For example it could contain one of: Manage Pages Add/Edit ...
10
votes
4answers
410 views

How should I name the paid app VS unpaid app on mobile devices?

I will be releasing a paid and unpaid version of my app on iPhone and Android. How should I name these two versions? Some popular choices I've seen are: Namezilla Free + Namezilla Namezilla Lite + ...
1
vote
3answers
275 views

Do people know what royalty-free means?

I'm working on a site that sells royalty-free Silverlight controls and illustrations. The experience is somewhat similar to what you'd see at iStockPhoto.com. From what I've observed, the term ...
7
votes
4answers
954 views

Error-message to indicate invalid data has been entered?

Sorry for the subjective question.... I'm working on the micro-copy that appears on a web-form when a user submits invalid data: eg: invalid date/time. We've used inline validation and date time ...