Questions about the way something should be written for users to read and comprehend

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8
votes
4answers
6k views

What should a e-mail address confirmation e-mail say?

I'm sending out an e-mail containing a link as to prove the user had registered with an e-mail address they have access to. 1)What is the name of such an e-mail? Verification e-mail, confirmation ...
1
vote
1answer
364 views

How should one phrase validation error messages?

What is the best phrase to use considering that these are short error messages that is positioned right beside the labels / input they are referring to. For example, there's a missing email address, ...
3
votes
1answer
165 views

What is a layman's term for internet-enabled or web-enabled?

I need a better term for internet-enabled or web-enabled that a non-technical person would understand includes their smartphone, tablet, laptop, desktop, smartTV, etc.
2
votes
4answers
399 views

When registering should the passwords match/don't match still be shown if the initial password isn't strong enough

In a registration page the user is asked to enter a password. There are some (simple) rules for the password, so if the user enters "123" the text "password is too simple" will appear beside the input ...
7
votes
10answers
431 views

Does the average user understand the median?

I have a bunch of statistical data and I want to present a short summary to the user (non-technical consumer). Now I want to show an average and need to decide between arithmetic mean and median. From ...
4
votes
3answers
190 views

Are there unambiguous words for alert boxes?

The words that appear on the alert boxes are sometimes ambiguous. For example, if the task is to quit the application, then an alert box with the pair of choices "Quit" and "OK", or with "Cancel" and ...
6
votes
5answers
292 views

What is the most familiar wording of linking to a PDF file?

For certain industries and user-bases, it can make sense to include a link to a PDF version of a HTML web page — so that visitors can either view or download it. From a recognizability and ...
28
votes
9answers
16k views

What is the recommended wording for a generic error message

What would be the best wording for a generic error message? With generic error message I mean a message for an error that has occured but there are no details on what the error is or how to recover ...
26
votes
7answers
1k views

How to phrase button labels?

How should I phrase the following button labels: "Import image" or "Import an image"? "Create app" or "Create an app"? "Add description" or "Add a description"? If you could also supply the ...
2
votes
5answers
322 views

Best to say 'swipe up' or 'swipe down'?

I am building an app (iOS) which consists of paged tiles which the user has to pan through. My question: When I need to tell the user to move the content up to view the content below it, should I say ...
5
votes
5answers
564 views

“Millions of colors” vs “24-bit”: should technical concepts be simplified to ease understanding at the cost of precision?

Macs indicate 24-bit color depth by using the term "millions of colors", while Windows calls it "24-bit" or "32-bit". (I'm aware that Windows "32-bit" color simply adds an alpha channel that doesn't ...
6
votes
3answers
152 views

Graphic content label

I'm working on a project in which we are labeling content to inform, not warn, the user (editors) that videos contain nudity, death, violence or adult language. We are not trying to discourage ...
3
votes
3answers
566 views

Contact page. Which is the better wording?

What is the most appropriate Contact page title for a website? Contact, Contacts, Contact us or other? Contacts is used, among others, in iOS and Android. Seems to me more related to a list of ...
5
votes
1answer
222 views

Startup screens: “Show this page at startup” vs. “Don't show this on startup”

I'm currently working on an iOS app where the user is presented with a startup screen until the user disables it. I am insisting that this startup screen should have an already ticked checkbox that ...
4
votes
3answers
131 views

Word for a group of numbers?

I have a list of different numbers/ID's related to a company and right now I am using the title ID's to group them but I feel that this title may not be the best. Does anyone know of any better words ...
1
vote
1answer
135 views

How does a friendly, personal feeling affect a website or web app user's experience? [closed]

I am under the impression that if you try to make a "human" feel to a particular website or app, that a user will find it easier to use. After a short discussion with a colleague, I realize this may ...
7
votes
3answers
306 views

When offering options, at which position in a sentence should be the desirable one?

When I ask the user a question with two options of which I want the user to choose a specific one, should I formulate the sentence so that the desired option it the latter or the other way around? ...
12
votes
3answers
398 views

What do you think is a better label “New” or “Add”

At the moment I am building a web application that stores a lot of data inside of tables. In each of the pages containing the tables the users have many actions; they can add, delete, or edit the ...
6
votes
5answers
1k views

Best wording of “blank” option for an optional select?

For <select> elements that require the user to select at least one option, basic wording for the "blank" option is fairly easy: "Select..." or something similar. However, for <select> ...
5
votes
2answers
220 views

Is there a better label for the “OK” button in message boxes with just one button?

Having read "Should I use Yes/No or Ok/Cancel on my message box?", I do understand that message boxes with two or more buttons should use verbs instead of e.g. Yes and No. To further improve the user ...
9
votes
5answers
306 views

Word to indicate moving from “Draft” to “Live”

I'm looking for a friendly, widely understood word to indicate that something is going from a "Draft" state into a "Live" state. The difference between these two states is that once it is "Live" ...
7
votes
3answers
256 views

“Activate” / “Enable” + “noun verbing” or simply “Verb noun”?

A popular chatting application has the global option "Enable buddy icon animation". Would this be better phrased as "Animate buddy icon" or not? And if so, is this a general rule? For example, ...
6
votes
4answers
2k views

Why write “Polite Notice” on a sign?

I was parking my car this morning, and saw a sign attached to someone's front gate... Polite Notice: Do not park in front of these gates at any time. ...and I wondered about why the author ...
5
votes
2answers
99 views

Wording for rating something: imply next action?

Imagine an app that presents a number of questions and answers to a user. After each question the user can rate the answer (easy/medium/hard). Based on the rating, the question is either: Not shown ...
5
votes
2answers
255 views

How does individual vs pluralistic language affect community?

Pluralistic Imagine our goal is creation of a community environment (perhaps such as UX.stackexchange). Through our word choices, we can choose individual or pluralistic expressions - and the words ...
1
vote
3answers
153 views

Dashboard comparing current stats with a week ago — which week?

I am building a visualization which is intending to show current stats for a particular metric (lets say dollars in sales) for particular groupings (lets say sales territories). We want to be able to ...
3
votes
1answer
136 views

Equal Opportunities Button

I'm currently designing a form at the end of an application process to ask potential candidates to complete an Equal Opportunities form. (We are required by law to provide this) However I'm trying to ...
411
votes
15answers
54k views

Should error messages apologize?

We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance." Is it ...
6
votes
4answers
599 views

What makes sense to designers HiDPI, @2x, or Retina?

I'm designing a web application for web designers and I'm having some trouble with semantics. I'm trying to figure out whether the word "HiDPI", "@2x", or "Retina" best describes the secondary image a ...
3
votes
3answers
196 views

“Likes” vs “Vote Up” For Sharing Content

If content-curation comes from the users for a consumer-facing site and there's no "down-vote" option, are "likes" better or "votes" better? Here's my thoughts: "Like" provides a more friendly and ...
2
votes
4answers
104 views

Wording suggestions for “unhidden”, esp given translations

I am looking for wording suggestions. There is a panel on my webpage that can be removed by the user. If a user removes it, a message appears at the top of the screen that says: The "How it Works" ...
25
votes
6answers
2k views

How can I deal with diverse gender identities in user profiles?

I'm trying to work out the wording for (preferably) a gender dropdown in a user profile of a site I'm working on. I want to be inclusive of people who don't gender orient to either male or female ( ...
77
votes
10answers
7k views

'My Account' or 'Your Account'?

I want to put a link to an account page in a toolbar. What person should I use to refer to the user's settings? Should I call it 'My Account' or 'Your Account'? I've seen both is use, and I'm not sure ...
4
votes
3answers
176 views

The term “User Experience” in sales

This might be redundant, but I'm curious about the end user's experience when they read the phrase "User Experience". I've seen a number of websites say that they design the best user experience, but ...
3
votes
2answers
272 views

Should the term Mac and PC be differentiated

This is a simple question which I believe affects UX. In current times, is it correct to use PC as the collective term for Mac, PC, Laptops, etc? Will users be bothered by it? Or is it just an Apple ...
0
votes
3answers
304 views

Is it more clear to use “Login | Sign up” rather than “Sign in | Sign up” [duplicate]

Possible Duplicate: “Sign Up” vs “Create an Account” "Login | Sign up" seems to have more contrast than "Sign in | Sign up" especially for people who don't good at ...
2
votes
3answers
761 views

Confirmation message when closing a lightbox / modal box

A feature of a website I'm designing requires the user to perform various steps inside a "lightbox" / modal box. This is a requirement, I cannot embed the process inside the main layout. I don't want ...
4
votes
1answer
922 views

ux review word for select all

Is is ok to use Select/Deselect All here or better to shorten it to only select all. Would the users know that if they uncheck the "select all" checkbox. Everything will be disselected
14
votes
7answers
3k views

“Sign Up” vs “Create an Account”

Which pick is better for a service? Especially if I would like the website to resemble American style. Gmail and Dropbox say: "Sign In or create an account" Yahoo says: "Sign In. New here? Sign ...
3
votes
1answer
233 views

Is it necessary to specifically instruct users to use the Back button to navigate away from a webpage?

I find it annoying when users are explicitly instructed to use the Back button to navigate away from a webpage. An example from the login page for the Contensive CMS follows (emphasis added): The ...
4
votes
3answers
337 views

Best way to organize interface

I have an application where users can select some items from a catalogue and add into their reports. Some users prefer to add positions one by one, first opening the catalogue, adding a new ...
9
votes
3answers
323 views

Is active voice or passive voice preferable for a computer UI?

In an Ubuntu installer bug I mention that this text: You need to restart the computer. ...should be changed to: The computer needs to be restarted. The developer objected based on the ...
2
votes
4answers
333 views

Best words to indicate appreciate/depreciate instead of like/dislike

we have designed a system that creates a personalized stream of (text based) content for users. In order for the system to adapt, the users have to constantly give some feedback based on whether a ...
3
votes
3answers
785 views

Best way to show and sort by dates when the item may be repeating/recurring?

Currently this website has a list of FooBars, which may be sorted by date: I am adding functionality to allow a FooBar to be repeated, or a recurring FooBar e.g. Weekly on Mondays and Tuesdays ...
3
votes
3answers
185 views

What to call a 'multi-valued string attribute' for the end user?

I am asking users to handle entities (here a subject) with multiple attributes. The first attribute shown here is a numeric value. The second is multi-valued text. desired experience: 1.5 desired ...
6
votes
4answers
775 views

Alternative term to “Blacklist” and “Whitelist”

In short, my company is developing a management tool for managing SIM cards. One of the features of the tool is to block the SIM card if it's put into a none allowed device by device IMEI validation. ...
5
votes
8answers
492 views

The right wording for “close”

The company I work for (based in the UK) is building a piece of software for iOS, and they use "Dismiss" instead of "Close", "Exit", "Cancel", etc. for the button to close the page at hand. I find ...
6
votes
6answers
725 views

“Doesn't look like a valid…” versus “..is invalid”

I'm not designing anything at the moment but this thought popped into my head earlier. What do you think would be the pros/cons of wording validation errors as: "This doesn't look like a valid phone ...
9
votes
2answers
301 views

How do you test phrasing of labels, links, and descriptive text?

At my workplace, an academic library, we often have extended conflicts over exactly how to phrase labels, links, and descriptive text. For example, one link on our home page goes to a list of topics, ...
5
votes
5answers
246 views

Is “<Object name>: <quantity>” notation acceptable in most popular localization?

This question was originally asked in the linguistics SE (which is not a good place to ask this kinds of thing). Full question follows I follow the software localization guideline, that states ...