Questions about the way something should be written for users to read and comprehend

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2
votes
5answers
302 views

Best to say 'swipe up' or 'swipe down'?

I am building an app (iOS) which consists of paged tiles which the user has to pan through. My question: When I need to tell the user to move the content up to view the content below it, should I say ...
5
votes
5answers
516 views

“Millions of colors” vs “24-bit”: should technical concepts be simplified to ease understanding at the cost of precision?

Macs indicate 24-bit color depth by using the term "millions of colors", while Windows calls it "24-bit" or "32-bit". (I'm aware that Windows "32-bit" color simply adds an alpha channel that doesn't ...
6
votes
3answers
146 views

Graphic content label

I'm working on a project in which we are labeling content to inform, not warn, the user (editors) that videos contain nudity, death, violence or adult language. We are not trying to discourage ...
3
votes
3answers
507 views

Contact page. Which is the better wording?

What is the most appropriate Contact page title for a website? Contact, Contacts, Contact us or other? Contacts is used, among others, in iOS and Android. Seems to me more related to a list of ...
5
votes
1answer
208 views

Startup screens: “Show this page at startup” vs. “Don't show this on startup”

I'm currently working on an iOS app where the user is presented with a startup screen until the user disables it. I am insisting that this startup screen should have an already ticked checkbox that ...
4
votes
3answers
130 views

Word for a group of numbers?

I have a list of different numbers/ID's related to a company and right now I am using the title ID's to group them but I feel that this title may not be the best. Does anyone know of any better words ...
1
vote
1answer
117 views

How does a friendly, personal feeling affect a website or web app user's experience? [closed]

I am under the impression that if you try to make a "human" feel to a particular website or app, that a user will find it easier to use. After a short discussion with a colleague, I realize this may ...
7
votes
3answers
286 views

When offering options, at which position in a sentence should be the desirable one?

When I ask the user a question with two options of which I want the user to choose a specific one, should I formulate the sentence so that the desired option it the latter or the other way around? ...
12
votes
3answers
367 views

What do you think is a better label “New” or “Add”

At the moment I am building a web application that stores a lot of data inside of tables. In each of the pages containing the tables the users have many actions; they can add, delete, or edit the ...
5
votes
5answers
596 views

Best wording of “blank” option for an optional select?

For <select> elements that require the user to select at least one option, basic wording for the "blank" option is fairly easy: "Select..." or something similar. However, for <select> ...
5
votes
2answers
207 views

Is there a better label for the “OK” button in message boxes with just one button?

Having read "Should I use Yes/No or Ok/Cancel on my message box?", I do understand that message boxes with two or more buttons should use verbs instead of e.g. Yes and No. To further improve the user ...
9
votes
5answers
302 views

Word to indicate moving from “Draft” to “Live”

I'm looking for a friendly, widely understood word to indicate that something is going from a "Draft" state into a "Live" state. The difference between these two states is that once it is "Live" ...
7
votes
3answers
230 views

“Activate” / “Enable” + “noun verbing” or simply “Verb noun”?

A popular chatting application has the global option "Enable buddy icon animation". Would this be better phrased as "Animate buddy icon" or not? And if so, is this a general rule? For example, ...
6
votes
4answers
1k views

Why write “Polite Notice” on a sign?

I was parking my car this morning, and saw a sign attached to someone's front gate... Polite Notice: Do not park in front of these gates at any time. ...and I wondered about why the author ...
5
votes
2answers
94 views

Wording for rating something: imply next action?

Imagine an app that presents a number of questions and answers to a user. After each question the user can rate the answer (easy/medium/hard). Based on the rating, the question is either: Not shown ...
5
votes
2answers
218 views

How does individual vs pluralistic language affect community?

Pluralistic Imagine our goal is creation of a community environment (perhaps such as UX.stackexchange). Through our word choices, we can choose individual or pluralistic expressions - and the words ...
1
vote
3answers
143 views

Dashboard comparing current stats with a week ago — which week?

I am building a visualization which is intending to show current stats for a particular metric (lets say dollars in sales) for particular groupings (lets say sales territories). We want to be able to ...
3
votes
1answer
135 views

Equal Opportunities Button

I'm currently designing a form at the end of an application process to ask potential candidates to complete an Equal Opportunities form. (We are required by law to provide this) However I'm trying to ...
397
votes
15answers
52k views

Should error messages apologize?

We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance." Is it ...
6
votes
4answers
536 views

What makes sense to designers HiDPI, @2x, or Retina?

I'm designing a web application for web designers and I'm having some trouble with semantics. I'm trying to figure out whether the word "HiDPI", "@2x", or "Retina" best describes the secondary image a ...
3
votes
3answers
166 views

“Likes” vs “Vote Up” For Sharing Content

If content-curation comes from the users for a consumer-facing site and there's no "down-vote" option, are "likes" better or "votes" better? Here's my thoughts: "Like" provides a more friendly and ...
2
votes
4answers
100 views

Wording suggestions for “unhidden”, esp given translations

I am looking for wording suggestions. There is a panel on my webpage that can be removed by the user. If a user removes it, a message appears at the top of the screen that says: The "How it Works" ...
22
votes
6answers
2k views

How can I deal with diverse gender identities in user profiles?

I'm trying to work out the wording for (preferably) a gender dropdown in a user profile of a site I'm working on. I want to be inclusive of people who don't gender orient to either male or female ( ...
75
votes
10answers
6k views

'My Account' or 'Your Account'?

I want to put a link to an account page in a toolbar. What person should I use to refer to the user's settings? Should I call it 'My Account' or 'Your Account'? I've seen both is use, and I'm not sure ...
4
votes
3answers
175 views

The term “User Experience” in sales

This might be redundant, but I'm curious about the end user's experience when they read the phrase "User Experience". I've seen a number of websites say that they design the best user experience, but ...
2
votes
2answers
205 views

Should the term Mac and PC be differentiated

This is a simple question which I believe affects UX. In current times, is it correct to use PC as the collective term for Mac, PC, Laptops, etc? Will users be bothered by it? Or is it just an Apple ...
0
votes
3answers
284 views

Is it more clear to use “Login | Sign up” rather than “Sign in | Sign up” [duplicate]

Possible Duplicate: “Sign Up” vs “Create an Account” "Login | Sign up" seems to have more contrast than "Sign in | Sign up" especially for people who don't good at ...
2
votes
3answers
697 views

Confirmation message when closing a lightbox / modal box

A feature of a website I'm designing requires the user to perform various steps inside a "lightbox" / modal box. This is a requirement, I cannot embed the process inside the main layout. I don't want ...
4
votes
1answer
678 views

ux review word for select all

Is is ok to use Select/Deselect All here or better to shorten it to only select all. Would the users know that if they uncheck the "select all" checkbox. Everything will be disselected
14
votes
7answers
3k views

“Sign Up” vs “Create an Account”

Which pick is better for a service? Especially if I would like the website to resemble American style. Gmail and Dropbox say: "Sign In or create an account" Yahoo says: "Sign In. New here? Sign ...
3
votes
1answer
228 views

Is it necessary to specifically instruct users to use the Back button to navigate away from a webpage?

I find it annoying when users are explicitly instructed to use the Back button to navigate away from a webpage. An example from the login page for the Contensive CMS follows (emphasis added): The ...
4
votes
3answers
330 views

Best way to organize interface

I have an application where users can select some items from a catalogue and add into their reports. Some users prefer to add positions one by one, first opening the catalogue, adding a new ...
9
votes
3answers
291 views

Is active voice or passive voice preferable for a computer UI?

In an Ubuntu installer bug I mention that this text: You need to restart the computer. ...should be changed to: The computer needs to be restarted. The developer objected based on the ...
2
votes
4answers
305 views

Best words to indicate appreciate/depreciate instead of like/dislike

we have designed a system that creates a personalized stream of (text based) content for users. In order for the system to adapt, the users have to constantly give some feedback based on whether a ...
3
votes
3answers
758 views

Best way to show and sort by dates when the item may be repeating/recurring?

Currently this website has a list of FooBars, which may be sorted by date: I am adding functionality to allow a FooBar to be repeated, or a recurring FooBar e.g. Weekly on Mondays and Tuesdays ...
3
votes
3answers
182 views

What to call a 'multi-valued string attribute' for the end user?

I am asking users to handle entities (here a subject) with multiple attributes. The first attribute shown here is a numeric value. The second is multi-valued text. desired experience: 1.5 desired ...
5
votes
4answers
671 views

Alternative term to “Blacklist” and “Whitelist”

In short, my company is developing a management tool for managing SIM cards. One of the features of the tool is to block the SIM card if it's put into a none allowed device by device IMEI validation. ...
5
votes
8answers
485 views

The right wording for “close”

The company I work for (based in the UK) is building a piece of software for iOS, and they use "Dismiss" instead of "Close", "Exit", "Cancel", etc. for the button to close the page at hand. I find ...
6
votes
6answers
661 views

“Doesn't look like a valid…” versus “..is invalid”

I'm not designing anything at the moment but this thought popped into my head earlier. What do you think would be the pros/cons of wording validation errors as: "This doesn't look like a valid phone ...
9
votes
2answers
266 views

How do you test phrasing of labels, links, and descriptive text?

At my workplace, an academic library, we often have extended conflicts over exactly how to phrase labels, links, and descriptive text. For example, one link on our home page goes to a list of topics, ...
5
votes
5answers
230 views

Is “<Object name>: <quantity>” notation acceptable in most popular localization?

This question was originally asked in the linguistics SE (which is not a good place to ask this kinds of thing). Full question follows I follow the software localization guideline, that states ...
5
votes
3answers
292 views

Should field labels be nouns or verbs?

On a web form should field labels be nouns or verbs? This issue arose from two fields on an account request form that currently read: Temporary Password Re-Enter Temporary Password There is debate ...
6
votes
5answers
487 views

Alternative wording to 'upgrade from free trial to a paying plan'?

Looking for an alternative to 'upgrade'. The problem is that in our web-app ui and communication, we are currently using two different versions of upgrade: the common upgrade/downgrade of the ...
5
votes
5answers
381 views

Login wording: be terse?

I'm working on this login page: It has three "phrases" with more than 1 word, namely: Log in to your account Forgot your password? Create a new account. I have minimalist tendencies and would ...
9
votes
7answers
1k views

“All” vs. “Any” for a choice which indicates lack of filtering

I have a table of items that can be filtered by many aspects, one of which, for example, is status. The filter is represented by a dropdown, where the default option is to not filter by any status. ...
1
vote
2answers
211 views

Best wording for “edit X” button?

What is the best wording for an "edit section" button and why? The pages I am linking to will be for adding and editing existing items. For example it could contain one of: Manage Pages Add/Edit ...
11
votes
4answers
525 views

How should I name the paid app VS unpaid app on mobile devices?

I will be releasing a paid and unpaid version of my app on iPhone and Android. How should I name these two versions? Some popular choices I've seen are: Namezilla Free + Namezilla Namezilla Lite + ...
1
vote
3answers
306 views

Do people know what royalty-free means?

I'm working on a site that sells royalty-free Silverlight controls and illustrations. The experience is somewhat similar to what you'd see at iStockPhoto.com. From what I've observed, the term ...
8
votes
4answers
1k views

Error-message to indicate invalid data has been entered?

Sorry for the subjective question.... I'm working on the micro-copy that appears on a web-form when a user submits invalid data: eg: invalid date/time. We've used inline validation and date time ...